1.
What should you do if a surveyor asks you a question and you do not know the answer? (Choose the appropriate response).
Correct Answer
B. "I don't know the answer to that, but I would find it by _____".
Explanation
If a surveyor asks you a question and you do not know the answer, the appropriate response would be to say "I don't know the answer to that, but I would find it by _____." This shows that you are willing to make an effort to find the information instead of simply admitting ignorance. It demonstrates a proactive and problem-solving attitude, which is important in a professional setting.
2.
How does CCH ensure competency of the staff?
Correct Answer
B. Orientation, Competencies, Skills Fair, Netlearning
Explanation
CCH ensures competency of the staff through a combination of orientation, competencies, skills fair, and Netlearning. Orientation helps new staff members become familiar with the facility and its policies. Competencies assess the skills and knowledge of the staff to ensure they are capable of performing their duties effectively. Skills fair provides an opportunity for staff to demonstrate and update their skills. Netlearning is a platform that offers online training and education to keep staff up to date on best practices. By utilizing these methods, CCH ensures that its staff members are competent and well-equipped to provide quality care.
3.
Who is CCH's privacy officer?
Correct Answer
D. Peggy Hill
Explanation
Peggy Hill is the privacy officer for CCH.
4.
There are five moments for hand hygiene: Before patient contact, before aseptic task, after body fluid exposure risk, after patient contact, and after contact with patient surroundings.
Correct Answer
A. True
Explanation
The statement is true because hand hygiene is crucial in preventing the spread of infections in healthcare settings. The five moments for hand hygiene mentioned in the statement are recognized guidelines for healthcare workers to follow. These moments highlight the importance of hand hygiene before and after patient contact, as well as before and after performing aseptic tasks or coming into contact with body fluids. Additionally, it emphasizes the need to clean hands after contact with patient surroundings to minimize the risk of contamination.
5.
Name and room number are adequate patient identifiers before providing care, medicine, procedures, etc.
Correct Answer
B. False
Explanation
We should use Name, Birthdate and MRN when identifying patients. (Use two identifiers)
6.
What has CCH done to improve communication between staff and patients/families?
Correct Answer
D. All of the above
Explanation
Daily huddle, pulling patients to the floor for admissions, and our report sheets are also acceptable.
7.
How do we transport used or soiled utensils to the soiled utility for pick up? (scissors, forceps, etc).
Correct Answer
B. Get transport bin from soiled utility wearing gloves and goggles. Place items in it, transport back to soiled utility and soak in blue 32 cleanser.
Explanation
To transport used or soiled utensils to the soiled utility for pick up, the correct method is to get a transport bin from the soiled utility while wearing gloves and goggles. Then, place the items in the bin and transport them back to the soiled utility. Finally, soak the utensils in blue 32 cleanser. This method ensures proper handling and cleaning of the utensils to maintain hygiene and prevent contamination.
8.
No patient information should be visible from the outside of the nurse's station.
Correct Answer
A. True
Explanation
Flip over your blood sugar logs, "brains sheets", meal tickets, etc. No information should be able to be seen by anyone outside of the nurse's station, per HIPAA rules.
9.
Our policies and procedures are located in a book above the charge RN station.
Correct Answer
B. False
Explanation
Policies and Procedures links can be found on the Charge RN computer and other non-thin client computers.
10.
Who can shut off oxygen in case of a fire?
Correct Answer
D. Anyone, as long as RT is aware it is being shut off.
Explanation
RT/RN's will need to flip all patients to portable o2 in case of a fire.