Cashier Test

19 Questions

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Bank Quizzes & Trivia

As a cashier you are the public face of Midnight Mug. You will be responsible for taking customer orders and marking drinks for the barista, as well as going about your shift as quickly and accurately as possible. If you ever have any questions about cashing while on shift, always ask your manager for help. You are expected to use the manual during this test for help. You must pass to get shifts this fall, and you can take the test as many times as you require to get you there! Have fun :)


Questions and Answers
  • 1. 
    As a cashier you are the public face of Midnight Mug. You will be responsible for taking customer orders and marking drinks for the barista, as well as going about your shift as quickly and accurately as possible. If you ever have any questions about cashing while on shift, always ask your manager for help. How do you charge someone using a Corp Gift Card? *you can use copy/paste from the manual (in the answer box, separate each answer by a semicolon, ie: first blank answer; second blank answer; so on...) Corp Gift Card: Only works on Terminal _ (not Wonderwoman)
    1. Select “Total” to see the final amount and take the customer’s Corp Card
    2. Push “____,” then the ugly grey button in the bottom right that says “_____.”
    3. Type in the gift card number then press ___
    4. Push “Redeem Gift Card” (option 2)
    5. Type in the __________
    1. If this amount is less than the value of the card, type in the value of the card and split-pay the balance.
    1. Push OK
  • 2. 
    How much does each person get for office hours? AND what email should someone contact with questions about office hours? *NOTE: Professors can't change their time slot at will. If they want to come in at a different time one week, they must contact the Director of Office Hours first for approval. If there is a change, the DoOH will contact the managers of the shifts affected. No excuses or exceptions.
  • 3. 
    DECLINED CREDIT CARDS: If this happens, ask if they had _____. If they say "yes," press "discount me," and the "_____" button, type "_" and press ok. Try again. * sometimes you just suck at swiping it so you have to do it a bunch of times. If this is the case, it will say ERROR, not DECLINED *in the answer box, separate each answer by a semicolon, ie: first blank answer; second blank answer; so on...
  • 4. 
    TRUE/FALSE: If you accidentally overcharge someone's GoCard (either debit or Flex) simply push the menu button (the rightmost arrow that faces upwards), push "2," push "A" for debit or "B" for flex, type in the amount you want to refund, and slide the card!
    • A. 

      True

    • B. 

      False

  • 5. 
    How to mark items on a cup The next few questions are some drink orders you will get, and you must enter the correct indication you should put on the cup. *This may seem petty but there is often confusion. Please have fun with this, but only if you A) have awesome handwriting or B) you are 100000% sure the barista will know what you are talking about. ie: a picture of a pig = pygmalion. Only do this if there is time to both draw and interpret - so only between 11am and 7pm pretty please. If you disagree with the answers, deal with it. You can become GM next year and change it :P but this will make things easier for everyone, especially new hires. iced t
  • 6. 
    Skim chai with a shot
  • 7. 
    Whole mocha
  • 8. 
    Iced coffee
  • 9. 
    Soy au lait
  • 10. 
    Skim vanilla latte
  • 11. 
    Plain bagel with cream cheese
  • 12. 
    Garlic salt bagel with onion and chive cream cheese
  • 13. 
    ALLERGY QUESTION!! As you all know, this issue is near and dear to my heart: The myth is indeed true that I made an employee search Lau high and low to find a girl he gave a skim latte instead of soy. SO - know you shiz. Here's a fill in the blank about it. Chai power contains ____. ____ syrup contains nuts. (in the answer box, separate each answer by a semicolon, ie: first blank answer; second blank answer; so on...)
  • 14. 
    If someone wants a large iced green tea, what button do you push?
    • A. 

      "special LG"

    • B. 

      "tea" then "medium"

  • 15. 
     Whose responsibitlity is it to mind the coffee shuttles?
    • A. 

      Barista

    • B. 

      Cashier

    • C. 

      Stocker

  • 16. 
    You put a large macchiato in a __ cup.
  • 17. 
    We accept cash up to what bill?
  • 18. 
    DPS officers get how much of a discount?
  • 19. 
    The Awakening is served in what size cup?