Cashier Quiz
- 1.
Appropriate greeting for customers in the dining room:
- A.
Hi, how are you?
- B.
Good morning/afternoon/evening. May I help you?
- C.
Welcome to Pop-Pop's; how may I help you?
- D.
All of the above.
Correct Answer
D. All of the above. -
- 2.
You should repeat an order back to a customer if
- A.
You are not sure you entered it into the register correctly.
- B.
...no if. You should always repeat the order back.
- C.
The order is really long.
- D.
All of the above.
Correct Answer
A. You are not sure you entered it into the register correctly. -
- 3.
Condiments on a hamburger/cheeseburger:
Correct Answer
Mustard, Ketchup, Pickles - 4.
Condiments on a hot dog/footlong all the way:
Correct Answer
Mustard, Slaw, Chili, Onions - 5.
A customer orders a Cheeseburger with mayonnaise. What do you say?
- 6.
If a customer orders a hot dog all the way but lite on the slaw, how do you enter it into the register?
- 7.
A combo comes with ANY choice of beverage.
- A.
True
- B.
False
Correct Answer
B. False -
- 8.
A meat and 2 veggie plate comes with ANY choice of beverage.
- A.
True
- B.
False
Correct Answer
A. True -
- 9.
A footong combo costs
Correct Answer
$4.99 - 10.
The price of a footlong is
- A.
$2.79.
- B.
$2.89.
- C.
$2.99.
Correct Answer
C. $2.99. -
- 11.
An order of nuggets is
- A.
6 for $0.99.
- B.
6 for $1.29
- C.
6 for $1.49
Correct Answer
C. 6 for $1.49 -
- 12.
A Chef Salad comes with
- A.
Lettuce, tomato, cucumber, onion, ham, cheese.
- B.
Lettuce, tomato, cucumber, egg, onion, ham, cheese.
- C.
Lettuce, tomato, cucumber, ham, cheese.
Correct Answer
C. Lettuce, tomato, cucumber, ham, cheese. -
- 13.
Extra dressings cost how much for a Small/2oz:and a Large/4oz:
Correct Answer
Small= $0.50 Large= $0.99 - 14.
All wing orders come with a complimentary 2 oz. side of ranch or bleu cheese.
- A.
True
- B.
False
Correct Answer
A. True -
- 15.
How long should you tell a call-in customer it will take before their order is ready?
- 16.
What should you bring INSIDE the building with you when you come to work?What should you leave at home or in your vehicle?Fill in the blank: If it's not on the menu________________________________________________________________________________________________________.
- 17.
We make milkshakes out of the hand-dipped ice cream.
- A.
True
- B.
False
Correct Answer
B. False -
- 18.
Whipped cream and a cherry automatically comes on banana splits and sundaes.
- A.
True
- B.
False
Correct Answer
B. False -
- 19.
A customer can get sprinkles on their ice cream for no additional charge.
- A.
True
- B.
False
Correct Answer
A. True -
- 20.
Extra walnuts cost
- A.
Nothing extra.
- B.
50 cents extra.
- C.
$1.00 extra.
Correct Answer
C. $1.00 extra. -
- 21.
A customer can get more than one flavor on a cone or in a cup. (Ice Cream)
- A.
True
- B.
False
Correct Answer
A. True -
- 22.
Explain the method you'd use to make a banana split boat or yacht (ice cream flavors and toppings).
- 23.
You should stock and clean periodically during your shift and should make sure everything is tidy and stocked before your shift ends.
- A.
True
- B.
False
Correct Answer
A. True -
- 24.
At least ONE cashier should ALWAYS be present at the front counter (or nearby).
- A.
True
- B.
False
Correct Answer
A. True -
- 25.
Which answer is an acceptable order for a combo?
- A.
Hot dog, hush puppies and tea
- B.
Hamburger, onion rings and pepsi
- C.
Ham and cheese sandwich, chocolate pudding and water
- D.
All of the above
Correct Answer
D. All of the above -
- 26.
What comes on a club sandwich?
- 27.
Our regular burgers are
- A.
1/4 lb.
- B.
1/3 lb.
- C.
1/2 lb.
Correct Answer
A. 1/4 lb. -
- 28.
A bar-b-que sandwich comes with
- A.
Only the bar-b-que and bun.
- B.
Cole slaw.
- C.
Bar-b-que slaw.
Correct Answer
C. Bar-b-que slaw. -
- 29.
You should always ask a customer if they want mayo on a grilled cheese.
- A.
True
- B.
False
Correct Answer
A. True -
- 30.
A customer in the dining room can order ANY size drink.
- A.
True
- B.
False
Correct Answer
A. True -
- 31.
If a customer orders a drink without specifying a size and you give them a "Pepsi" glass, what size drink should you have charged them for?
- A.
Small
- B.
Medium
- C.
Large
- D.
Any of the above
Correct Answer
B. Medium -
- 32.
What does a vegetable plate include and how much does it cost?
- 33.
If a customer orders a hot dog or footlong, you should ask if they would like it all the way.
- A.
True
- B.
False
Correct Answer
A. True -
- 34.
Customer complaints should be handled by
- A.
The cashier that took their order.
- B.
The person who gave the customer their order.
- C.
The cook(s) that fixed the customer's order.
- D.
A manager.
Correct Answer
D. A manager. -
- 35.
A 30 minute break will be given to every employee working at least 6 hours and it will be taken OFF the clock.
- A.
True
- B.
False
Correct Answer
A. True -
- 36.
While at work, employees receive a 50% discount on food and drinks.
- A.
True
- B.
False
Correct Answer
A. True -
- 37.
As an employee, I can drink tea or water for no charge.
- A.
True
- B.
False
Correct Answer
A. True -
- 38.
Employees receive a discount on food take home or ordered while they are off work.
- A.
True
- B.
False
Correct Answer
B. False -
- 39.
You can pay for your food/drinks OR charge it to your time card.
- A.
True
- B.
False
Correct Answer
A. True -
- 40.
As best as you can, please explain our sick policy.
- 41.
Pop-Pop's 1/2 lb Burger comes with
- A.
Ketchup, mustard, pickles.
- B.
Lettuce, tomato, mayo.
- C.
Mayo, ketchup, pickles, onions, lettuce, tomato.
Correct Answer
C. Mayo, ketchup, pickles, onions, lettuce, tomato. -
- 42.
An order of Homemade Chips comes with
- A.
Nothing on the side.
- B.
A small/2 oz ranch.
- C.
A large/4 oz ranch.
Correct Answer
C. A large/4 oz ranch. -
- 43.
List as many DAILY meats as you can.
- 44.
List as many DAILY vegetables as you can.
- 45.
What are the bread choices for plates?
- 46.
Children may get what to drink with a kid's meal?
- A.
Tea, Soda, Water, or Milk.
- B.
Tea, Soda, Water, Milk or Juice.
- C.
Tea, Soda, Water, Milk, Juice or Coffee.
- D.
Kid's meals don't come with a drink.
Correct Answer
A. Tea, Soda, Water, or Milk. -
- 47.
Breakfast is served from
Correct Answer
6am to 10:30 am - 48.
A customer can add gravy to any biscuit.
- A.
True
- B.
False
Correct Answer
A. True -
- 49.
A customer can get extra sausage on a biscuit.
- A.
True
- B.
False
Correct Answer
A. True -
- 50.
Breakfast plates automatically include
- A.
No beverage.
- B.
A choice of coffee, soda or juice.
- C.
Only coffee.
Correct Answer
A. No beverage. -
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Jan 23, 2013Quiz Edited by
ProProfs Editorial Team -
Feb 15, 2011Quiz Created by
CEdwards430
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