Cc3: Career Assessment & Planning For Rescare Workforce Services

10 Questions | Total Attempts: 303

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Cc3: Career Assessment & Planning For Rescare Workforce Services

To be completed after the Career Assessment & Planning WebEx Session.


Questions and Answers
  • 1. 
    The case manager's role in the assessment process is to:  (Choose all that apply.)
    • A. 

      Determine what assessments should be used and maintain records.

    • B. 

      Prepare the customer for assessment and interpret results with the customer.

    • C. 

      Decide for the customer what career goals s/he should pursue, based on assessment results.

  • 2. 
    What should the Career Consultant do to help prepare a customer for testing?  (Choose all that apply.)
    • A. 

      Make sure they know that assessment results are final and will determine what jobs we let them pursue.

    • B. 

      Provide the name of the test and how long it will take.

    • C. 

      Explain how the results will be used and when they will be available.

    • D. 

      Don't provide any information before-hand, it will only make them nervous.

  • 3. 
    What is the Career Consultant's role in gathering Labor Market Information?  (Choose all that apply.)
    • A. 

      Provide customers with realistic view of opportunities in the community

    • B. 

      Assist customer to explore “career pathways” and types of training involved

    • C. 

      Decide for the customer which jobs s/he should pursue based on labor market trends

    • D. 

      Emphasize that a “good match”, based on the assessment and LMI, is the foundation for long-term job success

  • 4. 
    There are 3 steps to the Career Development Process.  They are:  1)  Know yourself,  2)  Know the Market, and 3) _____ ___ ______. 
    • A. 

      Make it work.

    • B. 

      Make the match.

    • C. 

      Work it out.

    • D. 

      Know the goal.

  • 5. 
    What are criteria for effective goal setting?  (Choose all that apply.)
    • A. 

      Customers should create generic goals that give them plenty of latitude.

    • B. 

      Goals should be realistic.

    • C. 

      As long as the career specialist approves the goal, it is not relevant whether the customer believes in the goal.

    • D. 

      Goals should include specific objectives, inlcuding numbers and dates when possible.

    • E. 

      Career specialists should encourage customers to use "I will" statements in order to take ownership of goals.

  • 6. 
    True or False:  An effective Employment or Career Plan is developed cooperatively between the customer and the Career Specialist. 
    • A. 

      True

    • B. 

      False

  • 7. 
    True or False:  Once the Employment Plan is created, it is final.  It should not be altered again in any way.
    • A. 

      True

    • B. 

      False

  • 8. 
    How does the Employment Plan relate to job retention?  (Choose all that apply.)
    • A. 

      Wait until the customer gets a job to talk about retention.

    • B. 

      The Employment Plan does not need to focus on retention; it should focus only on getting a job.

    • C. 

      The Employment Planning process is an opportunity to discuss retention issues and begin taking action steps to support retention.

  • 9. 
    The _______________ Model is a 6-step process that can help instill ownership and accountability for the plan.  It can help us empower customers to follow through and achieve their goals. 
    • A. 

      Empowerment

    • B. 

      Motivational

    • C. 

      Stewardship

    • D. 

      Accountability

  • 10. 
    True or False:  During the "Allocate" phase, it is important to ensure that the customer has the necessary resources to complete goals and action steps.
    • A. 

      True

    • B. 

      False