Cams Tips And Tricks 2
Review and test your knowledge procedures and CAMS software.
- 1.If a member is 45 days late on a loan payment and their debit card on their checking account has been frozen, how many payments must they make in order to use their debit card again?
- A.
0
- B.
1
- C.
2
- D.
Issue them a new card
- 2.Central Sunbelt has over 40,000 surcharge free ATMs nationwide and 4,500+ service branch locations. Sanderson Farms, one of our largest SEGs, has a processing plant in Waco Texas at the following address. 5300 U.S. 84, Waco, TX 76705 What is the closest ATM to the Waco Sanderson Farms Processing plant?
- 3.How far away is this ATM to the Sanderson Farms Waco plant?
- A.
200 yards
- B.
3.8 miles or 4.7 miles
- C.
17 miles or 18.5 miles
- D.
ATM is located inside the plant
- E.
I'm not sure. I can't seem to get them to answer their phones
- 4.Central Sunbelt has over 40,000 surcharge free ATMs nationwide and 4,500+ service branch locations. Sanderson Farms, one of our largest SEGs, has a processing plant in Waco Texas at the following address. 5300 U.S. 84, Waco, TX 76705 What is the closest Service Branch to the Waco Sanderson Farms Processing plant?
- 5.How far away is that Service Branch from the Sanderson Farms Waco processing plant?
- A.
2 blocks
- B.
1.4 miles or 1.8 miles
- C.
3.7 or 5.5 miles
- D.
Two minute drive
- E.
They're still not picking up the phones...
- 6.When issuing a replacement ATM or Debit card for a member account, you need to manually charge a replacement fee under Transactions > Special Transactions > Misc. Fees > ATM Replace Card Fee or Debit Replace Card Fee How much is this replacement fee?
- A.
$15
- B.
$4 for the first, $8 for the second and ongoing
- C.
$5
- D.
$10
- 7.If a non-member is attempting to cash an on us check, do you need to OFAC the non-member before the transaction?
- A.
Yes if the amount of the check is greater than $2,000
- B.
No
- C.
Only if the amount of the check is greater than $5,000
- 8.If a member deposits $10,005.00 cash at a shared service center, who is responsible for filing a CTR?
- A.
The member's actual credit union
- B.
Shared Service Center depositing cash
- 9.If a member comes to the teller line without an I.D. on file, what is the proper course of action?
- A.
Verify member by member # then continue transaction
- B.
Verify member by phone number then continue transaction
- C.
Verify member by employer then continue transaction
- D.
Ask the member for I.D. to scan on file (time permitting) and continue transaction after verifying member number
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Sample QuestionIf a member is 45 days late on a loan payment and their debit card on their checking account has been frozen, how many payments must they make in order to use their debit card again?
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