Cambridge Auto Renew Quiz
- 1.
What are the benefits of the Auto-renewal program?
- A.
Eliminates trainers having to follow up with clients each time a package is complete asking for renewal/sale.
- B.
Provide better service to our clients
- C.
Keeps our clients consistent which will get them better results.
- D.
Rewards the clients that are loyal
- E.
All the above
Correct Answer
E. All the aboveExplanation
The benefits of the Auto-renewal program include eliminating the need for trainers to follow up with clients for package renewals, providing better service to clients, ensuring consistency in clients' training which leads to better results, and rewarding loyal clients.Rate this question:
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- 2.
What is the minimum length of commitment a client needs to enroll for?
- A.
6 months
- B.
1 year
- C.
3 months
- D.
2 months
Correct Answer
D. 2 monthsExplanation
The minimum length of commitment a client needs to enroll for is 2 months.Rate this question:
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- 3.
At what point does a client need to notify us if they want to discontinue their auto-renewal?
- A.
With 2 sessions remaining
- B.
With 4 sessions remaining
- C.
With 0 sessions remaining
- D.
They can cancel it on their own
Correct Answer
A. With 2 sessions remainingExplanation
Clients need to notify us if they want to discontinue their auto-renewal when they have 2 sessions remaining.Rate this question:
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- 4.
If a client enrolls in the auto renewal program, will they lock in at a lower rate per session than paying in full?
- A.
No
- B.
Yes
Correct Answer
B. YesExplanation
If a client enrolls in the auto renewal program, they will lock in at a lower rate per session than paying in full. This means that by choosing the auto renewal program, the client will be able to secure a discounted rate for each session compared to if they were to pay for each session individually.Rate this question:
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- 5.
What is the expiration for all auto renewal packages?
- A.
90 days
- B.
There is no expiration
- C.
45 days
- D.
60 Days
Correct Answer
C. 45 daysExplanation
The expiration for all auto renewal packages is 45 days.Rate this question:
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- 6.
Can a client discontinue their auto renewal program after two months and then re-enroll 6 months later?
- A.
No, they cannot ever re-enroll after they discontinue
- B.
Yes, a client can discontinue auto-renewal and re-enroll at any time
- C.
They can only re-enroll if it’s within 2 months of discontinuing auto-renewal
- D.
None of the above
Correct Answer
B. Yes, a client can discontinue auto-renewal and re-enroll at any timeExplanation
The correct answer is that a client can discontinue auto-renewal and re-enroll at any time. This means that even if a client decides to discontinue the auto-renewal program after two months, they still have the option to re-enroll at a later time, even if it is 6 months later. There are no restrictions on when they can re-enroll, making this the correct answer.Rate this question:
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- 7.
When do the session’s auto-renew?
- A.
The Fitness Director has to charge the sessions in mbo each time.
- B.
The Trainer has to charge the sessions in mbo each time
- C.
After all the sessions have been used or have expired
- D.
After all the sessions have been used.
Correct Answer
C. After all the sessions have been used or have expiredExplanation
The sessions will auto-renew after all of them have been used or have expired. This means that once a client has utilized all the sessions they have purchased, or if the sessions have reached their expiration date, the system will automatically renew the sessions for the client. This ensures that the client can continue their training without any interruption.Rate this question:
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- 8.
Can you apply a discount/personal training promotion to an auto-renew package?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
A discount/personal training promotion cannot be applied to an auto-renew package.Rate this question:
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- 9.
In order to complete the auto-renewal process what must happen?
- A.
Member must verify contract
- B.
Member must re-sign a PT policy sheet
- C.
Member must re-submit new credit card information
- D.
All the above
Correct Answer
A. Member must verify contractExplanation
The correct answer is that the member must verify the contract. This means that in order for the auto-renewal process to be completed, the member needs to confirm or validate the terms and conditions of the contract. This step is necessary to ensure that the member agrees to continue with the renewal and is aware of any changes or updates to the contract. Re-signing a PT policy sheet or submitting new credit card information may be required in some cases, but the primary requirement is to verify the contract.Rate this question:
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- 10.
What is the difference between the Auto-renewal program and Payment Plan?
- A.
Auto renew program provides a decrease in per session rates and renews sessions automatically onto a clients account. Payment plan breaks down a pay in full package in 3 payments without a per session discount.
- B.
There is no difference
- C.
Auto renew program does not provide a decrease in per session rate but does renew sessions automatically onto a clients account. Payment Plan breaks down a pay in full package in 3 payments without a per session discount.
Correct Answer
A. Auto renew program provides a decrease in per session rates and renews sessions automatically onto a clients account. Payment plan breaks down a pay in full package in 3 payments without a per session discount.Explanation
The correct answer is that the Auto-renewal program provides a decrease in per session rates and renews sessions automatically onto a client's account, while the Payment Plan breaks down a pay in full package into 3 payments without a per session discount.Rate this question:
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