Cambridge Auto Renew Quiz

10 Questions | Total Attempts: 50

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Questions and Answers
  • 1. 
    What are the benefits of the Auto-renewal program?
    • A. 

      Eliminates trainers having to follow up with clients each time a package is complete asking for renewal/sale.

    • B. 

      Provide better service to our clients

    • C. 

      Keeps our clients consistent which will get them better results.

    • D. 

      Rewards the clients that are loyal

    • E. 

      All the above

  • 2. 
    What is the minimum length of commitment a client needs to enroll for?
    • A. 

      6 months

    • B. 

      1 year

    • C. 

      3 months

    • D. 

      2 months

  • 3. 
    At what point does a client need to notify us if they want to discontinue their auto-renewal?
    • A. 

      With 2 sessions remaining

    • B. 

      With 4 sessions remaining

    • C. 

      With 0 sessions remaining

    • D. 

      They can cancel it on their own

  • 4. 
    If a client enrolls in the auto renewal program, will they lock in at a lower rate per session than paying in full?
    • A. 

      No

    • B. 

      Yes

  • 5. 
    What is the expiration for all auto renewal packages?
    • A. 

      90 days

    • B. 

      There is no expiration

    • C. 

      45 days

    • D. 

      60 Days

  • 6. 
    Can a client discontinue their auto renewal program after two months and then re-enroll 6 months later?
    • A. 

      No, they cannot ever re-enroll after they discontinue

    • B. 

      Yes, a client can discontinue auto-renewal and re-enroll at any time

    • C. 

      They can only re-enroll if it’s within 2 months of discontinuing auto-renewal

    • D. 

      None of the above

  • 7. 
    When do the session’s auto-renew?
    • A. 

      The Fitness Director has to charge the sessions in mbo each time.

    • B. 

      The Trainer has to charge the sessions in mbo each time

    • C. 

      After all the sessions have been used or have expired

    • D. 

      After all the sessions have been used.

  • 8. 
    Can you apply a discount/personal training promotion to an auto-renew package?
    • A. 

      Yes

    • B. 

      No

  • 9. 
    In order to complete the auto-renewal process what must happen?
    • A. 

      Member must verify contract

    • B. 

      Member must re-sign a PT policy sheet

    • C. 

      Member must re-submit new credit card information

    • D. 

      All the above

  • 10. 
      What is the difference between the Auto-renewal program and Payment Plan?
    • A. 

      Auto renew program provides a decrease in per session rates and renews sessions automatically onto a clients account. Payment plan breaks down a pay in full package in 3 payments without a per session discount.

    • B. 

      There is no difference

    • C. 

      Auto renew program does not provide a decrease in per session rate but does renew sessions automatically onto a clients account. Payment Plan breaks down a pay in full package in 3 payments without a per session discount.

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