Cambridge Auto Renew Quiz

10 Questions | By Twislocki | Last updated: Mar 14, 2022 | Total Attempts: 50

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Questions and Answers

1.

What are the benefits of the Auto-renewal program?
- A.
  
  Eliminates trainers having to follow up with clients each time a package is complete asking for renewal/sale.
- B.
  
  Provide better service to our clients
- C.
  
  Keeps our clients consistent which will get them better results.
- D.
  
  Rewards the clients that are loyal
- E.
  
  All the above
2.

What is the minimum length of commitment a client needs to enroll for?
- A.
  
  6 months
- B.
  
  1 year
- C.
  
  3 months
- D.
  
  2 months
3.

At what point does a client need to notify us if they want to discontinue their auto-renewal?
- A.
  
  With 2 sessions remaining
- B.
  
  With 4 sessions remaining
- C.
  
  With 0 sessions remaining
- D.
  
  They can cancel it on their own
4.

If a client enrolls in the auto renewal program, will they lock in at a lower rate per session than paying in full?
- A.
  
  No
- B.
  
  Yes
5.

What is the expiration for all auto renewal packages?
- A.
  
  90 days
- B.
  
  There is no expiration
- C.
  
  45 days
- D.
  
  60 Days
6.

Can a client discontinue their auto renewal program after two months and then re-enroll 6 months later?
- A.
  
  No, they cannot ever re-enroll after they discontinue
- B.
  
  Yes, a client can discontinue auto-renewal and re-enroll at any time
- C.
  
  They can only re-enroll if it’s within 2 months of discontinuing auto-renewal
- D.
  
  None of the above
7.

When do the session’s auto-renew?
- A.
  
  The Fitness Director has to charge the sessions in mbo each time.
- B.
  
  The Trainer has to charge the sessions in mbo each time
- C.
  
  After all the sessions have been used or have expired
- D.
  
  After all the sessions have been used.
8.

Can you apply a discount/personal training promotion to an auto-renew package?
- A.
  
  Yes
- B.
  
  No
9.

In order to complete the auto-renewal process what must happen?
- A.
  
  Member must verify contract
- B.
  
  Member must re-sign a PT policy sheet
- C.
  
  Member must re-submit new credit card information
- D.
  
  All the above
10.

What is the difference between the Auto-renewal program and Payment Plan?
- A.
  
  Auto renew program provides a decrease in per session rates and renews sessions automatically onto a clients account. Payment plan breaks down a pay in full package in 3 payments without a per session discount.
- B.
  
  There is no difference
- C.
  
  Auto renew program does not provide a decrease in per session rate but does renew sessions automatically onto a clients account. Payment Plan breaks down a pay in full package in 3 payments without a per session discount.