8. CA Final Exam
Questions and Answers
- 1.
Name one school that requires a state immunization form
- A.
SCCA
- B.
OCA
- C.
CCA
- D.
ACA
Correct Answer
A. SCCA -
- 2.
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Who is the President of Connections Academy? (Please spell correctly)
Correct Answer
Barbara DreyerExplanation
Barbara Dreyer is the President of Connections Academy.Rate this question:
- 3.
The Course Placement Tool shows?
- A.
What assets are assigned to the student
- B.
What grades the student is currently carrying
- C.
What courses the student is currently assigned
- D.
What courses are pending to be assigned to the student
Correct Answer
C. What courses the student is currently assignedExplanation
The Course Placement Tool shows what courses the student is currently assigned. This means that it provides information about the specific courses that the student is currently enrolled in or scheduled to take. It does not show what assets are assigned to the student, what grades the student is currently carrying, or what courses are pending to be assigned to the student.Rate this question:
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- 4.
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Student Tech Support is responsible for assisting CA employees with their computer issues?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Student Tech Support is not responsible for assisting CA employees with their computer issues. They are typically responsible for providing technical support to students, helping them with their computer problems or answering their technology-related questions.Rate this question:
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- 5.
At Connections Academy each student receives individualized instruction, including lessons tailored to that student’s academic strengths and weaknesses. What is this individualized instruction called?
Correct Answer
Personalized Performance Learning
PPL Personalized Performance Learning
PPL
personalized performance learningExplanation
The individualized instruction at Connections Academy is called Personalized Performance Learning (PPL). This approach ensures that each student's academic strengths and weaknesses are taken into account, allowing for tailored lessons and personalized learning experiences.Rate this question:
- 6.
What national accreditation does Connections Academy hold
- A.
National-DC
- B.
Advance-ED
- C.
AdvanceED-net
- D.
NCAA-Advance-ED
Correct Answer
B. Advance-ED -
- 7.
In what subjects and grades do we offer gifted and talented?
Correct Answer
Lanaguage Arts, Math, Science 3-8
LA Math Science 3-8
Math Science LA 3-8
Science Math Language Arts 3-8 - 8.
What is the role of a Customer Connections Agent?
- 9.
Returns department is responsible for Connections Academy’s order and returns processing of curriculum materials and computer equipment for new and existing students in the CA program?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given statement is False. The Returns department is not responsible for the order and returns processing of curriculum materials and computer equipment for new and existing students in the CA program.Rate this question:
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- 10.
The Pencil is the icon for the Virtual Library
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement "The Pencil is the icon for the Virtual Library" is false. The given statement implies that the pencil is the symbol or representation of the Virtual Library, which is incorrect. The icon for the Virtual Library could be a book, a computer, or any other relevant symbol, but not a pencil.Rate this question:
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- 11.
-
What is the aux work code for break?
- A.
Aux 3
- B.
Aux 4
- C.
Aux 1
- D.
Aux 2
Correct Answer
D. Aux 2Explanation
The correct answer is Aux 2.Rate this question:
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- 12.
What should never be sacrificed for handle time?
Correct Answer
QualityExplanation
Quality should never be sacrificed for handle time. This means that even if there is pressure to quickly handle a task or complete a job, it is important to maintain high standards of quality. Sacrificing quality can lead to errors, customer dissatisfaction, and long-term negative impacts on the reputation of the organization. Therefore, it is crucial to prioritize quality over speed or efficiency in order to ensure customer satisfaction and maintain a good reputation.Rate this question:
- 13.
What does IR stand for?
Correct Answer
Immunization Record
immunization recordExplanation
IR stands for Immunization Record. This refers to a document that contains a person's vaccination history, including the dates and types of vaccines received. It is used to keep track of immunizations and ensure that individuals are up to date with their vaccinations. The term "immunization record" is commonly abbreviated as IR.Rate this question:
- 14.
Identify which assets are listed in Asset Aware -
- A.
Printer
- B.
Headsets
- C.
Ink
- D.
Desktops
- E.
Flat Screens
- F.
Digital Tablets
Correct Answer(s)
A. Printer
D. Desktops
E. Flat Screens
F. Digital TabletsExplanation
The assets listed in Asset Aware are Printer, Desktops, Flat Screens, and Digital Tablets. This indicates that the system is aware of these assets and they are likely being tracked or monitored in some way. Headsets and Ink are not listed, suggesting that they may not be included in the Asset Aware system.Rate this question:
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- 15.
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What data view is used to verify documents that have been received and verified or received and invalid?
- A.
Student Information Form DV
- B.
Family Information Form DV
- C.
Enrollment Information DV
- D.
Document Upload DV
Correct Answer
C. Enrollment Information DVExplanation
Enrollment Information DV is the data view that is used to verify documents that have been received and verified or received and invalid. This data view is specifically designed to handle the enrollment process and contains all the necessary information and documentation related to enrollment. It allows for the verification and validation of documents, ensuring that only accurate and valid documents are accepted for enrollment.Rate this question:
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- 16.
Where should you look to see what assets a family currently has assigned?
- A.
Student Overview / Materials List
- B.
Location Overview / Message Boards
- C.
Student Overview / Course Placement Tools
- D.
Location Overview / Assets
Correct Answer
D. Location Overview / AssetsExplanation
To see what assets a family currently has assigned, you should look in the Location Overview under the Assets section. This section provides information about the resources and materials assigned to a specific location or facility. By checking the Assets section in the Location Overview, you can easily determine the assets that are currently assigned to a family.Rate this question:
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- 17.
Explain the purpose of creating Issue Aware tickets
- 18.
Identify the four stages of enrollment and briefly explain the processes of each stage
- 19.
List 2 documents that are standard for most states as a valid proof of residency
- A.
Social Security Card
- B.
Credit Card Statement
- C.
Mortgage Statement
- D.
Cellphone Bill
- E.
Tax Returns
- F.
Lease Agreement
Correct Answer(s)
C. Mortgage Statement
F. Lease AgreementExplanation
The mortgage statement and lease agreement are both standard documents that are commonly accepted as proof of residency in most states. A mortgage statement provides evidence that the individual owns or is responsible for a property, while a lease agreement demonstrates that the individual is renting a property and has established residency at that address. Both documents contain the individual's name and address, making them reliable forms of proof for residency verification purposes.Rate this question:
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- 20.
Name a state specific form for OCA
- A.
MA
- B.
CSNF
- C.
MOU
- D.
STS / STA
Correct Answer
D. STS / STAExplanation
STS/STA stands for State Transfer Specification/State Transfer Agreement. It is a state-specific form for OCA (Open Connectivity Alliance). This form is used to define the state transfer requirements and agreements between different devices or systems within the OCA framework. It ensures that the state of a device can be transferred and synchronized accurately between different instances or platforms, enabling seamless interoperability and communication.Rate this question:
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- 21.
Select two Tech Hardship states
- A.
Oregon
- B.
Arizona
- C.
Georgia
- D.
Texas
- E.
Louisana
- F.
Indiana
Correct Answer(s)
A. Oregon
F. IndianaExplanation
The correct answer is Oregon and Indiana. These two states are selected as the "Tech Hardship states" because they face certain challenges or difficulties in the field of technology. The question asks for two states that fall under this category, and Oregon and Indiana are the correct choices.Rate this question:
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- 22.
Name two states where we do not provide technology
- A.
Pennsylvania
- B.
South Carolina
- C.
Florida
- D.
California
- E.
Georgia
Correct Answer(s)
B. South Carolina
E. GeorgiaExplanation
The question asks for two states where technology is not provided. The correct answer is South Carolina and Georgia. This implies that in these two states, the provision of technology is not available or not offered.Rate this question:
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- 23.
List three academic documents that may be required to place a student in a grade level
- A.
Report Card
- B.
POA
- C.
POR
- D.
UT
- E.
IR
- F.
IEP
Correct Answer(s)
A. Report Card
D. UT
F. IEPExplanation
The three academic documents that may be required to place a student in a grade level are the Report Card, UT (Unofficial Transcript), and IEP (Individualized Education Program). The Report Card provides information on the student's academic performance and progress. The UT is a record of the student's previous coursework and grades. The IEP is a personalized plan for students with special needs, outlining the accommodations and support they require. These documents help educators assess the student's academic abilities and determine the appropriate grade level placement.Rate this question:
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- 24.
When a placement test is completed by the student, the link will automatically disappear from the caretaker’s EMS page.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
When a placement test is completed by the student, the link will not automatically disappear from the caretaker's EMS page.Rate this question:
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- 25.
What does POR stand for
Correct Answer
Proof of Residency, proof of residencyExplanation
POR stands for Proof of Residency, which is a document that verifies an individual's address. It is commonly required in various situations such as applying for a driver's license, enrolling in school, or opening a bank account. The term "proof of residency" is a general description of the document and is often used interchangeably with POR.Rate this question:
- 26.
A Birth Certificate is an acceptable form of?
Correct Answer
Proof of Age
POA
proof of ageExplanation
A Birth Certificate is considered an acceptable form of proof of age. It is a legal document that provides evidence of a person's date of birth, which can be used to verify their age in various situations such as applying for a driver's license, enrolling in school, or accessing certain benefits or services. It is widely recognized as a reliable and official document for establishing one's age.Rate this question:
- 27.
What Flag is used if an Enrolled HH notifies CA that they are moving and need to change their address
- A.
Placement Flag
- B.
Ordering Hold Flag
- C.
Proof of Residency Flag
- D.
Counseling Flag
Correct Answer
C. Proof of Residency FlagExplanation
The Proof of Residency Flag is used when an Enrolled HH notifies CA that they are moving and need to change their address. This flag indicates that the HH needs to provide proof of residency at their new address in order to update their information.Rate this question:
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- 28.
List 3 situations in which you use or create an Issue Aware ticket
- 29.
The _______ is at the center of the Connections Academy program
- A.
Teacher
- B.
Employee
- C.
Student
- D.
Family
Correct Answer
C. StudentExplanation
The student is at the center of the Connections Academy program because they are the primary focus and beneficiary of the educational services provided. The program is designed to cater to the individual needs and learning styles of each student, providing them with personalized instruction, support, and resources. The goal is to empower students to take ownership of their education and achieve academic success.Rate this question:
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- 30.
When can a K-8 student start taking electives or join a club?
- A.
After student is enrolled and parent requests
- B.
1st day of the 1st semester and the teach approves
- C.
30 days after enrolled and student shows academic stablity
- D.
30 days after enrolled and the parent requests
Correct Answer
C. 30 days after enrolled and student shows academic stablityExplanation
A K-8 student can start taking electives or join a club 30 days after being enrolled in the school and demonstrating academic stability. This means that the student needs to show that they are capable of handling their academic responsibilities and maintaining a certain level of performance before being allowed to participate in extracurricular activities. This requirement ensures that the student is able to balance their academic and extracurricular commitments effectively.Rate this question:
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- 31.
If a family withdraws prior to the disbursment of their ISP, they will not receive it.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If a family decides to withdraw before the disbursment of their ISP (Individual Savings Plan), it means that they are choosing to cancel their participation in the plan. As a result, they will not receive the disbursment or any benefits associated with it. Therefore, the statement "If a family withdraws prior to the disbursment of their ISP, they will not receive it" is true.Rate this question:
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- 32.
What does CSNF stand for? What state requires that it be submitted?
Correct Answer
Charter School Notification Form, CCA
Charter School Notification Form, PA
charter school notification formExplanation
The correct answer is Charter School Notification Form, CCA and Charter School Notification Form, PA. CSNF stands for Charter School Notification Form. It is a form that needs to be submitted in the states of CCA and PA.Rate this question:
- 33.
What is the system called that you use to view what materials have been ordered for a student?
- A.
Materials List
- B.
Order Aware
- C.
Asset Aware
- D.
Enrollment Information
Correct Answer
B. Order AwareExplanation
The system referred to as "Order Aware" is used to view the materials that have been ordered for a student. This system is designed to keep track of the orders placed for educational materials and provide information about the status of those orders. It allows users to easily access and review the list of materials that have been ordered for each student, ensuring efficient management of educational resources.Rate this question:
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- 34.
The Application for School Benefits is a state specific form for what state?
- A.
Wyoming
- B.
Colorado
- C.
Minnesota
- D.
Florida
Correct Answer
C. MinnesotaExplanation
The correct answer is Minnesota because the question asks for the state-specific form for School Benefits, and Minnesota is the state that has a specific form for this purpose.Rate this question:
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- 35.
What does IEP stand for?
Correct Answer
Individualized Education Program
individualized education programExplanation
An IEP stands for Individualized Education Program. It is a personalized plan developed for students with disabilities to address their specific educational needs. This program outlines the goals, services, accommodations, and modifications required to support the student's learning and ensure their academic success. The IEP is created collaboratively by a team of professionals, including teachers, parents, and specialists, to ensure that the student receives an inclusive and tailored education.Rate this question:
- 36.
What is the icon for data views?
- A.
White Box with the blue i
- B.
Blue Box with the white i
Correct Answer
B. Blue Box with the white iExplanation
The correct answer is "Blue Box with the white i" because it is commonly used as the icon for information or details. The blue box represents the background, while the white "i" stands for information. This icon is often used to indicate that more information or details are available when clicked or tapped.Rate this question:
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- 37.
What state is open to grades 3-12 only?
- A.
Oklahoma
- B.
Texas
- C.
Oregon
- D.
Indiana
Correct Answer
B. TexasExplanation
Texas is the correct answer because it is the only state mentioned in the options that is open to grades 3-12 only. The other states mentioned, Oklahoma, Oregon, and Indiana, do not specify any grade restrictions, so they are not the correct answer.Rate this question:
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- 38.
Which state specific form must be signed twice a year by parents and students regardless of age? What state requires it?
Correct Answer
Master Agreement, California
MA, CA
MA, California
Independent Master AgreementExplanation
The Master Agreement is a form that must be signed twice a year by parents and students, regardless of age. This requirement is specific to the state of California. The abbreviation "MA" and the state code "CA" both refer to California. Therefore, the correct answer is "Master Agreement, California, MA, CA, MA, California, Independent Master Agreement."Rate this question:
- 39.
What state offers one laptop per student, one color printer per household, two color cartridges per student per school year and an internet subsidy of $120 for high speed service?
- A.
Wisconsin
- B.
Wyoming
- C.
Pennsylvania
- D.
Oklahoma
- E.
Arizona
Correct Answer
C. PennsylvaniaExplanation
Pennsylvania is the correct answer because it offers various technological resources and subsidies to its residents. It provides one laptop per student, ensuring equal access to education technology. Additionally, it offers one color printer per household, allowing families to conveniently print documents and materials. The state also provides two color cartridges per student per school year, ensuring that students have the necessary supplies for their printing needs. Furthermore, Pennsylvania offers an internet subsidy of $120 for high-speed service, making internet access more affordable and accessible to its residents.Rate this question:
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- 40.
We can confirm receipt of faxed and emailed documents.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement confirms that the receipt of faxed and emailed documents can be confirmed. This means that the sender can be assured that the documents have been successfully received through these methods of communication.Rate this question:
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- 41.
Explain Disciplinary Flag
- 42.
When a family indicates on the FIF that they cannot participate without a CA computer, a Technology Flag is placed on their account.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When a family indicates on the FIF (Family Information Form) that they cannot participate without a CA (Computer Assisted) computer, a Technology Flag is placed on their account. This means that the family requires a CA computer in order to participate.Rate this question:
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- 43.
Ordering flag is placed by Enrollment when orders need to be requested
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Enrollment does not place ordering flags when orders need to be requested.Rate this question:
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- 44.
What is the form used in lieu of a report card (for placement) for students in grades K-8 that have been homeschooled the year before?
- A.
HSHSCF
- B.
RC
- C.
UT
- D.
PAH
Correct Answer
D. PAH -
- 45.
What is the form used in lieu of an unofficial transcript (for placement) for students in grades 9-12 that have been homeschooled?
- A.
RC
- B.
UT
- C.
HSHSCF
- D.
PAH
Correct Answer
C. HSHSCFExplanation
HSHSCF is the form used in lieu of an unofficial transcript for students in grades 9-12 who have been homeschooled.Rate this question:
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- 46.
List 5 advantages of Connections Academy versus homeschooling.
- 47.
Provide an overview of our Blended Schools (NEXUS) and what they have to offer students that enroll. (Please provide more than a few sentences to receive full credit!!!)
- 48.
What is a Call Tag?
- A.
Caretaker calls to request a UPS label to send back materials or equipment
- B.
UPS brings UPS labels to the HH to pick up boxes to ship back to CA
- C.
UPS mails out labels to the HH so they can drop boxes off at the UPS office
- D.
Returns calls the family to obtain email address to send labels to have our materials sent back
Correct Answer
B. UPS brings UPS labels to the HH to pick up boxes to ship back to CAExplanation
The correct answer is UPS brings UPS labels to the HH to pick up boxes to ship back to CA. This option suggests that a call tag is a service provided by UPS where they bring labels to the customer's location (HH) in order to pick up boxes and ship them back to California. This implies that a call tag is a convenient way for customers to schedule returns and have their items shipped back without having to go to a UPS office or obtain labels through other means.Rate this question:
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- 49.
Who is the first person a Customer Connections agent should call when reporting an absence or lateness?
- A.
WFA Team
- B.
Senior Assist
- C.
Contact Center Manager
- D.
Contact Center Supervisor
Correct Answer
A. WFA TeamExplanation
The first person a Customer Connections agent should call when reporting an absence or lateness is the WFA Team. This team is responsible for managing and tracking employee attendance and scheduling. They will handle any issues related to absences or lateness and ensure that the necessary steps are taken to address the situation. The Senior Assist, Contact Center Manager, and Contact Center Supervisor may also be involved in addressing the issue, but the initial contact should be made with the WFA Team.Rate this question:
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- 50.
The mission of Connections Academy is to help each student maximize his or her potential and meet the highest performance standards through a
- A.
Highly individualized educational program
- B.
Uniquely individualized learning program
- C.
Uniquely individualized education program
- D.
Highly individualized learning program
Correct Answer
B. Uniquely individualized learning programExplanation
The phrase "uniquely individualized learning program" suggests that Connections Academy offers a learning program that is tailored specifically to each student's unique needs and abilities. This implies that they provide personalized instruction and support to help each student reach their maximum potential and meet high performance standards.Rate this question:
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