Try to keep talking to party on phone & take notes
Ask questions to keep caller talking.
Note time and date the call was received. Describe the caller's voice. and other background noise
Notify Program Manager or Staff member in charge and call 911
All of the above
True
False
Keep your tone of voice calm
Be sympathetic and understanding
Ask as much information such as what does the bomb look like, where it is located, why the caller placed the bomb
Inform another staff member to contact the police immediately and evacute the building
411
911
711
Domino's
Medrano's
At a meeting place outside the building that is at a safe distance
Conference Room
Lancaster WorkSource Center
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