Business Operations Management And Law Test Quiz

42 Questions | Total Attempts: 221

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Business Management Quizzes & Trivia

Business Management and Law Chapter 10 - Business Operations Management


Questions and Answers
  • 1. 
    ___ increases the quality of work by reducing errors, inefficiencies, and waste.
    • A. 

      Continuous Process Improvement

    • B. 

      Consumer Price Index

    • C. 

      Crisis Prevention Index

    • D. 

      Cost Per Impression

  • 2. 
    Business operation involving protecting people and property.
    • A. 

      Logistics

    • B. 

      Scheduling

    • C. 

      Safety and security

    • D. 

      Facilities management

  • 3. 
    Research done without a specific product in mind with the goal of discovering new solutions to problems.
    • A. 

      Applied research

    • B. 

      Pure research

    • C. 

      Opposition research

    • D. 

      Survey research

  • 4. 
    ___ obtain materials from other producers and convert them into products for sale to consumers and other businesses.
    • A. 

      Extractors

    • B. 

      Farmers

    • C. 

      Producers

    • D. 

      Manufacturers

  • 5. 
    Business operation involving building maintenance and repair.
    • A. 

      Safety and security

    • B. 

      Facilities management

    • C. 

      Scheduling

    • D. 

      Logistics

  • 6. 
    Business operation involving determining the activities to be completed, the people who will complete the work, and the needed resources.
    • A. 

      Logistics

    • B. 

      Facilities management

    • C. 

      Scheduling

    • D. 

      Safety and security

  • 7. 
    Raw materials supplied by nature are called
    • A. 

      Processed goods

    • B. 

      Natural resources

    • C. 

      Human resources

    • D. 

      Agricultural products

  • 8. 
    This type of operations software monitors and often controls machines, checks for errors and defects, and reports on production levels.
    • A. 

      Scheduling

    • B. 

      Groupware

    • C. 

      Supply chain management

    • D. 

      Manufacturing automation

  • 9. 
    The forms of production are extraction, processing, manufacturing, and
    • A. 

      Retailing

    • B. 

      Wholesaling

    • C. 

      Cultivation

    • D. 

      Distribution

  • 10. 
    Which of the following is MOST likely to be manufactured by an intermittent processing procedure?
    • A. 

      A bridge

    • B. 

      A set of wedding invitations

    • C. 

      An automobile

    • D. 

      Gasoline

  • 11. 
    The activities, equipment and resources needed to manufacture a product are part of ___.
    • A. 

      Pure research

    • B. 

      Product design

    • C. 

      The production process

    • D. 

      Applied research

  • 12. 
    Major goals of ___ include collecting, organizing and securely maintaining all needed information and preventing access to information by unauthorized personnel.
    • A. 

      Logistics

    • B. 

      Information management

    • C. 

      Facilities management

    • D. 

      Integration technology

  • 13. 
    Inventory is a detailed account of all of the following EXCEPT a company's
    • A. 

      Employees

    • B. 

      Materials

    • C. 

      Supplies

    • D. 

      Finished products

  • 14. 
    After a manufacturer establishes quality performance standards, the next step in the CPI process is to
    • A. 

      Identify process activities

    • B. 

      Monitor performance

    • C. 

      Shut down production until the standards are implemented

    • D. 

      Select measurement tools

  • 15. 
    The just-in-time process is which type of business operation?
    • A. 

      Facilities management

    • B. 

      Logistics

    • C. 

      Scheduling

    • D. 

      Safety and security

  • 16. 
    Matt is trying to determine if the building his company uses is large enough or if an expansion is necessary. In which business operation is Matt involved?
    • A. 

      Facilities management

    • B. 

      Logistics

    • C. 

      Scheduling

    • D. 

      Safety and security

  • 17. 
    An information manager is MOST likely to
    • A. 

      Provide safety training for employees

    • B. 

      Control a company's energy costs

    • C. 

      Develop inventory procedures for a company's finished products

    • D. 

      Maintain a company's voicemail system

  • 18. 
    Under a Total Quality Management approach, who is responsible for customer satisfaction?
    • A. 

      Everyone involved in any step of the process.

    • B. 

      Suppliers.

    • C. 

      Salesmen.

    • D. 

      Managers.

  • 19. 
    The appropriate amount of an item to keep on hand based on expected sales is known as
    • A. 

      Model stock.

    • B. 

      Ideal stock.

    • C. 

      Standard inventory.

    • D. 

      Optimal inventory.

  • 20. 
    The order cycle includes
    • A. 

      The amount of time before you order the same product twice.

    • B. 

      The process of ordering, receiving and selling a product.

    • C. 

      Delivery time plus the number of days between orders.

    • D. 

      The process of ordering, shipping, receiving, advertising, selling, and reordering a product.

  • 21. 
    In a sales contract, the term "FOB New York City" means
    • A. 

      The price includes the seller being responsible for the item getting to New York City.

    • B. 

      The price includes the buyer being responsible for getting the item to New York City.

    • C. 

      The item is produced in New York City.

    • D. 

      The item will be used in New York City.

  • 22. 
    Purchase orders (select all that apply - there may or may not be more than one correct answer)
    • A. 

      Are treated as an offer to purchase under contract law.

    • B. 

      Are used only by large companies.

    • C. 

      Must be honored as a negotiable instrument.

    • D. 

      Have no legal significance.

    • E. 

      Are used for predictable or big-ticket business purchases.

  • 23. 
    Product planning involves two steps: product ___ and product ___.
    • A. 

      Research, design

    • B. 

      Production, manufacturing

    • C. 

      Inquiry, development

    • D. 

      Request, response

  • 24. 
    Which of these is NOT true of petty cash?
    • A. 

      Purchases made using it are first processed through a company's purchasing department.

    • B. 

      It must be kept in a secure location.

    • C. 

      The entire amount must be accounted for through receipts for purchases made.

    • D. 

      It is generally used for small purchases that are needed immediately.

  • 25. 
    What are the results if a business maintains too much inventory of a certain item?
    • A. 

      Any of these.

    • B. 

      None of these.

    • C. 

      The item may go out of style before the inventory is sold.

    • D. 

      The items may spoil before being sold.

    • E. 

      Storage and handling costs will increase.

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