Basic Lean Prinicples
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A quiz about basic lean principles, 5S and continuous improvement disciplines.
- 1.Lean helps create positive change in a slow and proven manner by increasing productivty by:
- A.
Giving staff with more work, to help create more output.
- B.
Increasing inputs, to directly increase outputs.
- C.
Adding additional resources to help decrease the burden of the workload.
- D.
Reducing the amount of useless activity our resources are currently burdened with.
- 2.Please pick the following answer(s) that are accurate, or true, regarding the following statement: "The right process will produce the right results"
- A.
All work is seen as a set of interconnected processes.
- B.
Processes are analyzed to optimize each separate piece, as oposed to optimzing the whole.
- C.
Pricesses are analyzed in their entirety and changes are made to optimize the whole as opposed to analyzing and optimizing pieces.
- D.
Improving components of porcesses without considering the affect on the whole, usually results in local efficiencies at the expense of overal system efficiency.
- E.
Lean methods standardize and tighten processes to make cause and affect relationships within them readibly visible.
- 3.Please pick the following answer(s) that are accurate, or true, regarding the following statement: "Develop your people and your partners"
- A.
People are not the most important resource in a Lean enterprise.
- B.
Lean systems thrive on creativity and imagination.
- C.
Lean methos teach people how to analyze complicated processes, how to be disciplines, and how to develop solutions as a team.
- D.
Lean methods will challenge partners for improvement purposes.
- E.
Lean organizations' success is tied to the success of their partners.
- 4.Please pick the following answer(s) that are accurate, or true, regarding the following statement: "Solving problems drives organizational learning"
- A.
Lean organzations focus on standardization and problem solving.
- B.
Lean problem solving is daily experimentation to find creative ways to improve their job by improving processes.
- C.
Problem solving improves morale and job satisfaction.
- D.
Organzational learning is a routine that follows standards, observes results and takes action to make improvements.
- E.
Standardization is a way to help "see" what works and what does not work.
- 5.Please pick the following answer(s) that are accurate, or true, regarding the following statement: "Generate value for customers, society and the economy"
- A.
Lean focuses on short term financial goals.
- B.
A "bigger than self" perspecitive helps lean culture have a shared vision.
- C.
Lean is about constantly looking for ways to provide greater value to customer and society.
- D.
Lean decisions are based on a short term philosophy, considering benefit to the customer and community.
- 6.Please pick the following answer(s) that are accurate, or true, regarding the following statement: "Value is the product or service we ultimately provide to our customer."
- A.
In lean, the staff defines the value.
- B.
In lean, the customer defines the value.
- C.
Basing customers needs on assumptions alone can create extra work.
- D.
Value can be determined by asking customers directly.
- E.
Establishing and consistently meeting internal customer needs is critical in increaing smooth, efficient processes for our customers.
- 7.For simplified analysis, Lean divides all activities into two categories:1 -2 -
- 8.Which statements defines "VALUE"?
- A.
The customer has to be willing to pay for the activity
- B.
The activity must "directly transform" the item or person flowing through the process into what the customer is willing to pay for.
- C.
The activity must meet all epected requirments on the first attempt
- D.
Value is defined by meeting all three statements A, B and C.
- 9.Please pick the following answer(s) that are accurate, or true, regarding the following statement: "Waste is another word for non value-add activity." [Non-value activity occurs when the following criteria is not met - 1. customer must be willing to pay for it, 2. must be done right the first time, 3. the specific process directly changes "the cutomer's item" as being value added]
- A.
Lean methods force us to view oiur work from the customer's perspective, see the value and question everything else.
- B.
Seeing such tremendous amounts of waste in everything we do, enables us to undersand that significant improvement is posible.
- C.
The goal is to maximize value while minimizing waste. This is done by uncovering the waste, to make waste visible for improvement.
- D.
Human efforts can be considered waste when used on wateful activity.
- E.
People are not waste.
- 10.What are the first 4 wastes? The word "down", in DOWNTIME is a clue.
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