Trivia Quiz: What Do You Know About Customer Lifecycle Marketing?

10 Questions

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Trivia Quiz: What Do You Know About Customer Lifecycle Marketing?

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Questions and Answers
  • 1. 
    • A. 

      PROFIT

    • B. 

      RULES

    • C. 

      PROCESS

    • D. 

      SUCCESS

  • 2. 
    What is the maximum number of photos a client can upload through the dashboard?
    • A. 

      10

    • B. 

      50

    • C. 

      100

    • D. 

      1000

  • 3. 
    Which of the following will push to Facebook from the Yodle dashboard? 
    • A. 

      Good Reviews

    • B. 

      Bad Reviews

    • C. 

      Photos

    • D. 

      Offers

  • 4. 
    Lifecycle marketing is NOT an effective way to retain clients in business.
    • A. 

      True

    • B. 

      False

  • 5. 
    What does CSC stand for?
    • A. 

      Client Success Call

    • B. 

      Client Setup Call

    • C. 

      Client Setup Completion

    • D. 

      Client Scheduled Call

  • 6. 
    Which team builds and launches the adversities for all new accounts coming from Sales?
    • A. 

      Outbound

    • B. 

      Marketing Associate

    • C. 

      Performance

    • D. 

      Quality

  • 7. 
    What are the three main functions of the CSC?
    • A. 

      Confirming Business Information

    • B. 

      Up-selling the client with more Yodle Products

    • C. 

      Introducing the client to the Dashboard and Marketing Essential features

    • D. 

      Customizing the Adversite with additional content

  • 8. 
    We can run multiple offers at the same time through the Offers tool in the Dashboard.
    • A. 

      True

    • B. 

      False

  • 9. 
    The mobile Dashboard has all the same tools as the desktop Dashboard.
    • A. 

      True

    • B. 

      False

  • 10. 
    In Lifecycle Marketing, what is the most desirable outcome of all prospects?
    • A. 

      Appointment

    • B. 

      Brand Advocate

    • C. 

      Returning Customer

    • D. 

      Dedicated Customer