Which of the following is the correct attachment for a missing receipt for Nestle UK?

Electronic Missing Receipt Affidavit thru Receipt drop down

Missing Receipt Affidavit thru Fax cover page

Electronic Missing Receipt Affidavit thru Receipt drop down

Which of the following is the requirement of a valid receipt for the Hotel? (Note: Based in SOP)

Vendor Name, Traveler/Company Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount.

Traveler/Company Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount.

Vendor Name, Traveler/Company Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount.

Vendor Name, Traveler/Company Name, Description of charges, Hotel Folio Number, and Total Amount.

Vendor Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount.

Which of the following is the requirement of a valid receipt for Car Rental? (Note: Based in SOP)

Vendor Name, Traveler’s Name, Pick up and Return Dates, Car Class, Total Amount, and Additional Charges (e.g. Insurance, Fuel)

Traveler’s Name, Pick up and Return Dates, Car Class, Total Amount, and Additional Charges (e.g. Insurance, Fuel)

Vendor Name, Traveler’s Name, Pick up and Return Dates, Car Class, and Additional Charges (e.g. Insurance, Fuel)

Vendor Name, Traveler’s Name, Pick up and Return Dates, Total Amount, and Additional Charges (e.g. Insurance, Fuel)

________Type of approval as a requirement for tuition expenses. (For Disney)

Educational Reimbursement Approval Form

Audit Support Work Mastery January Edition

1.

Enumeration: List down the type of acceptable valid receipt for Airfare. (Note: Based in SOP). 4 Points
2.

Enumeration: List down other names of Mini Bar charges. (4 Points)
3.

Enumeration: List Down all 8 information needs for call documentation. (Based in Audit Support procedures and processes document). (8 points)
4.

Enumeration: List 5 Scenarios that can be created under Contact Name: Audit Dropped call. (Based in Audit Support procedures and processes document). (5 Points)
5.

Enumeration: List down all 6 processes when we transfer a call to User Support Desk (USD). (6 Points)
6.

Which of the following is the correct attachment for a missing receipt for Nestle UK?
- A.
  
  Nestle Missing Receipt Memo
- B.
  
  Missing Receipt Affidavit thru Fax cover page
- C.
  
  Electronic Missing Receipt Affidavit thru Receipt drop down
- D.
  
  None of the above
Correct Answer
C. Electronic Missing Receipt Affidavit thru Receipt drop down

Explanation
The correct attachment for a missing receipt for Nestle UK is the "Electronic Missing Receipt Affidavit thru Receipt drop down." This option suggests that the missing receipt can be submitted electronically through a receipt drop-down feature. This method is likely to be the most convenient and efficient way for Nestle UK to receive and process missing receipts.

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7.

Types of Insurance fees on a Car Rental bill? (Note: Based in SOP)
- A.
  
  LDW, CDW, ESP, FPO
- B.
  
  LSI, PAE, PAI, PEP
- C.
  
  SLI, PAE, LIS, CDW
- D.
  
  APP, PAI, LDW, PEC
Correct Answer
C. SLI, PAE, LIS, CDW
8.

Which is the correct abbreviation National car group for Fullsize, SUV, Compact, and Premium?
- A.
  
  FCAR, SFAR, CCAR, and ECAR
- B.
  
  SFAR, CCAR, FCAR, and ICAR
- C.
  
  PCAR, FCAR, CCAR, and SFAR
- D.
  
  ICAR, SCAR, LCAR, and CCAR
Correct Answer
C. PCAR, FCAR, CCAR, and SFAR

Explanation
The correct abbreviation for Fullsize is FCAR, for SUV is SFAR, for Compact is CCAR, and for Premium is SFAR.

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9.

Which of the following is the requirement of a valid receipt for the Hotel? (Note: Based in SOP)
- A.
  
  Traveler/Company Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount.
- B.
  
  Vendor Name, Traveler/Company Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount.
- C.
  
  Vendor Name, Traveler/Company Name, Description of charges, Hotel Folio Number, and Total Amount.
- D.
  
  Vendor Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount.
Correct Answer
B. Vendor Name, Traveler/Company Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount.

Explanation
The correct answer is "Vendor Name, Traveler/Company Name, Check in & Check Out Date, Description of charges, Hotel Folio Number, and Total Amount." This is the requirement of a valid receipt for the Hotel according to the SOP (Standard Operating Procedure). The receipt should include the vendor name, traveler/company name, check-in and check-out dates, a description of charges, the hotel folio number, and the total amount. These details are necessary to ensure accurate record-keeping and billing for the hotel stay.

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10.

Which of the following is the requirement of a valid receipt for Car Rental? (Note: Based in SOP)
- A.
  
  Vendor Name, Traveler’s Name, Pick up and Return Dates, Car Class, Total Amount, and Additional Charges (e.g. Insurance, Fuel)
- B.
  
  Traveler’s Name, Pick up and Return Dates, Car Class, Total Amount, and Additional Charges (e.g. Insurance, Fuel)
- C.
  
  Vendor Name, Traveler’s Name, Pick up and Return Dates, Car Class, and Additional Charges (e.g. Insurance, Fuel)
- D.
  
  Vendor Name, Traveler’s Name, Pick up and Return Dates, Total Amount, and Additional Charges (e.g. Insurance, Fuel)
Correct Answer
A. Vendor Name, Traveler’s Name, Pick up and Return Dates, Car Class, Total Amount, and Additional Charges (e.g. Insurance, Fuel)

Explanation
The correct answer includes all the necessary information required for a valid receipt for car rental. It includes the vendor name, traveler's name, pick up and return dates, car class, total amount, and additional charges such as insurance and fuel. This information is important for record-keeping, billing, and accountability purposes.

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11.

________is defined as “Policy” clients with more complexity in questions configured in Service Workbench.

Correct Answer
General Policy

Explanation
The term "General Policy" refers to clients who have more complex questions configured in the Service Workbench. This suggests that there are different types of policies available, and the "General Policy" category is specifically designed for clients with more intricate queries. It implies that there may be other policy categories available for clients with simpler questions.

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4
12.

________is a form of commercial flight where departure and arrival take place in the same country.

Correct Answer
Domestic Flight

Explanation
A domestic flight refers to a form of commercial flight where the departure and arrival take place within the same country. This means that the flight operates entirely within the borders of one specific country, without crossing any international boundaries. Domestic flights are commonly used for traveling between different cities or regions within a country, and they are subject to the regulations and laws of that particular country. These flights are often shorter in duration compared to international flights and are typically operated by domestic airlines.

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4
13.

________is a fee in a hotel that washes and irons clothes for guests.

Correct Answer
Laundry Fee

Explanation
The correct answer is "Laundry Fee" because it refers to a charge imposed by a hotel for providing laundry services, specifically washing and ironing clothes for their guests. This fee covers the cost of labor, detergent, and any other expenses associated with the laundry service.

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4
14.

________is a major competitor in both the national and local travel Groups.

Correct Answer
Charter Travel

Explanation
Charter Travel is a major competitor in both the national and local travel groups. This means that Charter Travel is a significant player in the travel industry, competing with other companies on both a national and local level. They are likely to have a strong presence and offer competitive services in various locations, making them a prominent contender in the market.

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4
15.

________ is the country that accepts handwritten receipts from a blank sheet of paper with a reference number.

Correct Answer
UK, United Kingdom

Explanation
The country that accepts handwritten receipts from a blank sheet of paper with a reference number is the UK, also known as the United Kingdom.

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4
16.

Per SOP gives 3 expense types generally do not require a receipt.

Correct Answer
Per diem, Mileage, Tips

Explanation
Per diem, mileage, and tips are three expense types that generally do not require a receipt. Per diem refers to a fixed daily allowance for expenses incurred during travel or work. Since it is a fixed amount, there is no need for a receipt to justify the expenses. Mileage is the distance traveled using a personal vehicle for business purposes, and it is often reimbursed at a standard rate per mile. Tips are usually small, cash payments given to service providers, and they are not typically accompanied by receipts. Therefore, these three expense types can be claimed without the need for receipts.

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4
17.

________food, phone bills, hotels, etc. can be claimed under this expense type.

Correct Answer
Relocation expenses

Explanation
Relocation expenses typically refer to the costs incurred when an individual or a company moves from one location to another. These expenses can include various items such as transportation costs, accommodation fees, and other related expenditures. Therefore, it makes sense that items like food, phone bills, hotels, etc. can be claimed under this expense type, as they are all part of the overall costs associated with relocating.

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4
18.

________is a written declaration where the user states that the related expense is in compliance with company policy and qualifies as a legitimate business expense.

Correct Answer
Missing Receipt Affidavit

Explanation
A Missing Receipt Affidavit is a written declaration where the user states that the related expense is in compliance with company policy and qualifies as a legitimate business expense. This document is used when a receipt for a business expense is lost or unavailable, and serves as a way for the user to confirm the validity of the expense without the supporting receipt. By signing the affidavit, the user acknowledges their responsibility to provide accurate information and ensures that the expense is in line with company guidelines.

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4
19.

________Type of approval as a requirement for tuition expenses. (For Disney)

Correct Answer
Educational Reimbursement Approval Form

Explanation
The correct answer is "Educational Reimbursement Approval Form." This form is required for obtaining approval for tuition expenses. It is likely that Disney has a policy in place that allows employees to seek reimbursement for educational expenses, such as tuition fees. To avail this benefit, employees would need to complete and submit the Educational Reimbursement Approval Form, which serves as a request for approval and reimbursement of their tuition expenses.

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4
20.

All cases with the same issue can be tagged as ________

Correct Answer
Duplicate case

Explanation
The correct answer is "Duplicate case" because when cases with the same issue are identified, they can be tagged as duplicate cases. This means that multiple cases have been created for the same problem or request, leading to duplication of effort and confusion. By tagging them as duplicate cases, it helps in streamlining the support process and ensuring that only one case is handled for a particular issue, avoiding redundancy and improving efficiency.

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4

Audit Support Work Mastery January Edition

Enumeration: List down the type of acceptable valid receipt for Airfare. (Note: Based in SOP). 4 Points

Enumeration: List down other names of Mini Bar charges. (4 Points)

Enumeration: List Down all 8 information needs for call documentation. (Based in Audit Support procedures and processes document). (8 points)

Enumeration: List 5 Scenarios that can be created under Contact Name: Audit Dropped call. (Based in Audit Support procedures and processes document). (5 Points)

Enumeration: List down all 6 processes when we transfer a call to User Support Desk (USD). (6 Points)

Which of the following is the correct attachment for a missing receipt for Nestle UK?

Types of Insurance fees on a Car Rental bill? (Note: Based in SOP)

Which is the correct abbreviation National car group for Fullsize, SUV, Compact, and Premium?

Which of the following is the requirement of a valid receipt for the Hotel? (Note: Based in SOP)

Which of the following is the requirement of a valid receipt for Car Rental? (Note: Based in SOP)

________is defined as “Policy” clients with more complexity in questions configured in Service Workbench.

________is a form of commercial flight where departure and arrival take place in the same country.

________is a fee in a hotel that washes and irons clothes for guests.

________is a major competitor in both the national and local travel Groups.

________ is the country that accepts handwritten receipts from a blank sheet of paper with a reference number.

Per SOP gives 3 expense types generally do not require a receipt.

________food, phone bills, hotels, etc. can be claimed under this expense type.​​​​​​​

________is a written declaration where the user states that the related expense is in compliance with company policy and qualifies as a legitimate business expense.

________Type of approval as a requirement for tuition expenses. (For Disney)

All cases with the same issue can be tagged as ________

________food, phone bills, hotels, etc. can be claimed under this expense type.