Apple care Quiz

10 Questions | Attempts: 188
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Apple care Quiz - Quiz

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Questions and Answers
  • 1. 

    All products come with a _____ limited warranty. 

    • A.

      2 years

    • B.

      1 year

    • C.

      90 days

    • D.

      Not included

    Correct Answer
    B. 1 year
  • 2. 

    The limited warranty includes _________ of phone support

    • A.

      90 days

    • B.

      Not included

    • C.

      2 years

    • D.

      1 year

    Correct Answer
    A. 90 days
  • 3. 

    Apple Care applies to the following set of items?

    • A.

      Computers, iPhones, iPods and iPads

    • B.

      Computers, iPods and Apple TV

    • C.

      IPads and iPhones

    • D.

      IPhone, iPods and iPads

    Correct Answer
    B. Computers, iPods and Apple TV
  • 4. 

    AppleCare+ applies to the following items?

    • A.

      IPhones and iPods

    • B.

      Computers, iPods and Apple TV

    • C.

      IPads and iPhones

    • D.

      Computers, iPhones, iPods and iPads

    Correct Answer
    C. IPads and iPhones
  • 5. 

    AppleCare+ also includes how many incidents of Accidental Damage?

    • A.

      2

    • B.

      1

    • C.

      3

    • D.

      None

    Correct Answer
    A. 2
  • 6. 

    There is a _______ service fee for a replacement of an accidentally damaged unit

    • A.

      $0

    • B.

      $99

    • C.

      $49

    • D.

      $29

    Correct Answer
    C. $49
  • 7. 

    You can purchase AppleCare within __________________ of the date of purchase?

    • A.

      1 year

    • B.

      90 days

    • C.

      30 days

    • D.

      Only at time of purchase

    Correct Answer
    A. 1 year
  • 8. 

    You can purchase AppleCare+ within ______________ of the date of purchase

    • A.

      1 year

    • B.

      90 days

    • C.

      30 days

    • D.

      Only at time of purchase

    Correct Answer
    C. 30 days
  • 9. 

    AppleCare+ is covered internationally

    • A.

      True, but it does not include the accidental damage features

    • B.

      True, and all features are included

    • C.

      False, nothing is covered internationally

    Correct Answer
    A. True, but it does not include the accidental damage features
    Explanation
    AppleCare+ is an international service for all features except the accidental damage coverage. For example I am traveling overseas and my home button stops working, I can go into an Apple Store and have that replaced under warranty. If I drop my phone and shatter the screen while traveling abroad, I can not go into an Apple Store to have the replacement that AC+ covers for the service fee.

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  • 10. 

    If you order a product online the AppleCare/AppleCare+ start date

    • A.

      The day you get it in the mail

    • B.

      The day you looked at it online

    • C.

      The day Apple ships and charges you for the device

    • D.

      The beginning of the next month

    Correct Answer
    C. The day Apple ships and charges you for the device

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • May 23, 2019
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 30, 2013
    Quiz Created by
    NPC144

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