Ag Sales Quiz: Ultimate MCQ Exam!

15 Questions | Total Attempts: 56

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Ag Sales Quiz: Ultimate MCQ Exam! - Quiz


Questions and Answers
  • 1. 
    Mr. Jones called you to complain that the tomato plants the he bought had even before she could plant them. Which of the below is your best response to him?
    • A. 

      You should have called me sooner for help

    • B. 

      You should have watered them more

    • C. 

      Ask him the purchase and planting date

    • D. 

      You can bring them in and we will replace them

    • E. 

      All of the above

  • 2. 
    Objections demonstrate:
    • A. 

      Complete lack of success by the sales person

    • B. 

      That the salesperson has been rejected

    • C. 

      A customer is interested in buying but they lack information

    • D. 

      Both B and C

    • E. 

      All of the above

  • 3. 
    Mr. Davis, our pruning tools are ergonomically sound which means you can garden longer with less pain.
    • A. 

      Objection

    • B. 

      Probing Question

    • C. 

      Trial Close

    • D. 

      Product Feature

    • E. 

      Product Benefit

  • 4. 
    When a customer is hesitant about purchasing your product, the best thing to do is:
    • A. 

      Give them the features, advantages and benefits of the product

    • B. 

      Tell them they probably won't need it anyways

    • C. 

      Change the subject and talk about the weather

  • 5. 
    Involving the customer in the sales demonstration can help to:
    • A. 

      Demonstrate specific benefits of interest to the customer

    • B. 

      Provide the customer with a sense of ownership

    • C. 

      Get the customer to answer questions to determine additional needs and wants

    • D. 

      All of the above

    • E. 

      None of the above

  • 6. 
    During the presentation component of a sales call, the salesperson's role is to:
    • A. 

      Avoid topics that may be of concern to the customer

    • B. 

      To locate new prospects

    • C. 

      Establish Trust

    • D. 

      To present product features and benefits

  • 7. 
    Samantha Senecal sells for Select Seeds.  When she talks with her customer, she asks questions to find out about her customer's needs.  This activity is known as:
    • A. 

      Rapport Building

    • B. 

      Opening

    • C. 

      Handling Objections

    • D. 

      Probing

  • 8. 
    You work for XYZ nursery. You receive a phone call for your manager.  How do you most professionally say he is unavailable?
    • A. 

      He is in the midst of major problems, would you like to leave a message

    • B. 

      He went home early

    • C. 

      He is not in yet

    • D. 

      I'm sorry, he is at lunch

  • 9. 
    Mrs. Smith, will these fertilizer benefits work into your lawn fertilizer program?
    • A. 

      Objection

    • B. 

      Probing Question

    • C. 

      Product Feature

    • D. 

      Product Benefit

    • E. 

      Trial Close

  • 10. 
    Every customer has objections. You should be prepared to address objections by:
    • A. 

      Have a complete knowledge of the product/products you are selling

    • B. 

      Selling suggestive products

    • C. 

      Ignoring them

    • D. 

      All of the above

    • E. 

      None of the above

  • 11. 
    Which of the following is a key component to cause buyers to actively participate in the selling process with a salesperson?
    • A. 

      Cheap price

    • B. 

      Feeling of trust and rapport

    • C. 

      Reservations

    • D. 

      All of the above

  • 12. 
    Mr. Jones, is Christmas tress is just what I am looking for, however, I don't seem to have a way to get it home.
    • A. 

      Probing Question

    • B. 

      Trial Close

    • C. 

      Product Feature

    • D. 

      Product Benefit

    • E. 

      Objection

  • 13. 
    When presenting features and benefits a professional salesperson:
    • A. 

      Designed to maximize commissions

    • B. 

      Presents an exhaustive list of all components

    • C. 

      Tailored to the customer's needs

    • D. 

      All of the above

  • 14. 
    When selling technical products, it is important that sales people support product claims with evidence.
    • A. 

      True

    • B. 

      False

  • 15. 
    A professional salesperson should have a plan for each sales call.
    • A. 

      True

    • B. 

      False

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