Ag Sales: Trivia Questions! Quiz

15 Questions | Total Attempts: 79

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Ag Sales: Trivia Questions! Quiz - Quiz

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Questions and Answers
  • 1. 
    Which of the following is a product feature?
    • A. 

      12 gallons per minute

    • B. 

      Excellent description

    • C. 

      Hydrostatic transmission

    • D. 

      Both A and C

    • E. 

      All of the above

  • 2. 
    The receptionist of a prospect.
    • A. 

      Can provide guidance to help you find the appropriate person in the organization

    • B. 

      Has great influence in weather you have access to the person you are trying to reach

    • C. 

      Should hear your sales presentation before you ask to be transfered

    • D. 

      Both B and C

    • E. 

      A, B , and C

  • 3. 
    Anticipating prospect objectives.
    • A. 

      Should be avoided because it reinforces negative thinking

    • B. 

      Prepare you with positive response

    • C. 

      Are usually a poor use of time

    • D. 

      Both A and C

  • 4. 
    The receptionist of a prospect.
    • A. 

      Can provide guidance to help you find the appropriate person in the organization

    • B. 

      Has great influence in whether you have access to the person you are trying to reach

    • C. 

      Should hear your sales presentation before you ask to be transfered

    • D. 

      Both A and B

    • E. 

      A, B and C

  • 5. 
    Anticipating a prospect objection.
    • A. 

      Should be avoided because it reinforces negative thinking

    • B. 

      Prepare you with positive responses

    • C. 

      Are usually a poor use of time

    • D. 

      Both A and C

  • 6. 
    You are meeting a new customer with a cold call situation. During the call, you sell the customer 4 bags of grass seed. Your company currently is introducing a new line of lawn fertilizer. Since this is a new customer which of the listed action is the best approach?
    • A. 

      Not attempt to sell the lawn fertilizer since its your first contact.

    • B. 

      State to the customer about bow superior your product is over their current choice

    • C. 

      Boldly state the purchase of seed requires an additional purchase of fertilizer

    • D. 

      Ask open- ended about how the customers plans to fertilize the yard.

    • E. 

      None of the above

  • 7. 
    How do open-ended questions differ from closed-ended?
    • A. 

      Open ended questions encourage the customer to talk more.

    • B. 

      Closed ended questions are simply answered with yes/no type questions

    • C. 

      You ask open ended questions when the customer does not want to talk

    • D. 

      Both a and b

    • E. 

      None of the above

  • 8. 
    What is the best way to handle a complaint by a customer who is not satisfied with your seed?
    • A. 

      Avoid the situation

    • B. 

      Tell them someone else is handling the problem

    • C. 

      Review the status of the complaint, update on progress, advise timeframe it will be completed

    • D. 

      Give them a number to call to check on status

    • E. 

      Advise that it will be handled and not to worry about it

  • 9. 
    Which of the following would be the best example of cold calling?
    • A. 

      Asking a current customer for a referral

    • B. 

      Being introduced to a prospect at a meeting or event

    • C. 

      Targeting prospects in a territory who have not bought from the company previously

    • D. 

      All of the above are examples of cold calling

  • 10. 
    You are talking to a customer about a product and they are expressing some concerns. Should not do which of the following?
    • A. 

      Ask questions to uncover their reservation and concerns

    • B. 

      Ask a questions to verify that they understand the products

    • C. 

      Listen to them and find out what problems they are having

    • D. 

      Close the sale and take the order

  • 11. 
    When a customer has a valid complaint, what should you do?
    • A. 

      Take the customer seriously

    • B. 

      Give them a refund for the product

    • C. 

      Ignore the issue

    • D. 

      None of the above

  • 12. 
    Which of the following is a reason why a customer might complain?
    • A. 

      Customers exceptions are not met

    • B. 

      The customers feels like a victim

    • C. 

      The customer feels like they are not being listened too

    • D. 

      All of the above are reasons customers might complain

  • 13. 
    When faced with a price objective, salespeople should respond by.
    • A. 

      Lowering the price

    • B. 

      Asking their supervisor for assistance

    • C. 

      Showing how the solution presented is a good value for the asking price

    • D. 

      None of the above

  • 14. 
    Roth Equipment has a new tire with a tread pattern that will allow a producer to gain 20% more traction in the field than any other competitor's tire. In sales, that tread pattern is called a...
    • A. 

      Feature

    • B. 

      Benefit

    • C. 

      Closing point

    • D. 

      Option

  • 15. 
    It is important for salespeople to remember that follow up after the customer orders your product or service is just as important as the sales presentation.
    • A. 

      True

    • B. 

      False

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