Ag Sales: Trivia Questions! Quiz
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- 1.Which of the following is a product feature?
- A.
12 gallons per minute
- B.
Excellent description
- C.
Hydrostatic transmission
- D.
Both A and C
- E.
All of the above
- 2.The receptionist of a prospect.
- A.
Can provide guidance to help you find the appropriate person in the organization
- B.
Has great influence in weather you have access to the person you are trying to reach
- C.
Should hear your sales presentation before you ask to be transfered
- D.
Both B and C
- E.
A, B , and C
- 3.Anticipating prospect objectives.
- A.
Should be avoided because it reinforces negative thinking
- B.
Prepare you with positive response
- C.
Are usually a poor use of time
- D.
Both A and C
- 4.The receptionist of a prospect.
- A.
Can provide guidance to help you find the appropriate person in the organization
- B.
Has great influence in whether you have access to the person you are trying to reach
- C.
Should hear your sales presentation before you ask to be transfered
- D.
Both A and B
- E.
A, B and C
- 5.Anticipating a prospect objection.
- A.
Should be avoided because it reinforces negative thinking
- B.
Prepare you with positive responses
- C.
Are usually a poor use of time
- D.
Both A and C
- 6.You are meeting a new customer with a cold call situation. During the call, you sell the customer 4 bags of grass seed. Your company currently is introducing a new line of lawn fertilizer. Since this is a new customer which of the listed action is the best approach?
- A.
Not attempt to sell the lawn fertilizer since its your first contact.
- B.
State to the customer about bow superior your product is over their current choice
- C.
Boldly state the purchase of seed requires an additional purchase of fertilizer
- D.
Ask open- ended about how the customers plans to fertilize the yard.
- E.
None of the above
- 7.How do open-ended questions differ from closed-ended?
- A.
Open ended questions encourage the customer to talk more.
- B.
Closed ended questions are simply answered with yes/no type questions
- C.
You ask open ended questions when the customer does not want to talk
- D.
Both a and b
- E.
None of the above
- 8.What is the best way to handle a complaint by a customer who is not satisfied with your seed?
- A.
Avoid the situation
- B.
Tell them someone else is handling the problem
- C.
Review the status of the complaint, update on progress, advise timeframe it will be completed
- D.
Give them a number to call to check on status
- E.
Advise that it will be handled and not to worry about it
- 9.Which of the following would be the best example of cold calling?
- A.
Asking a current customer for a referral
- B.
Being introduced to a prospect at a meeting or event
- C.
Targeting prospects in a territory who have not bought from the company previously
- D.
All of the above are examples of cold calling
- 10.You are talking to a customer about a product and they are expressing some concerns. Should not do which of the following?
- A.
Ask questions to uncover their reservation and concerns
- B.
Ask a questions to verify that they understand the products
- C.
Listen to them and find out what problems they are having
- D.
Close the sale and take the order
- 11.When a customer has a valid complaint, what should you do?
- A.
Take the customer seriously
- B.
Give them a refund for the product
- C.
Ignore the issue
- D.
None of the above
- 12.Which of the following is a reason why a customer might complain?
- A.
Customers exceptions are not met
- B.
The customers feels like a victim
- C.
The customer feels like they are not being listened too
- D.
All of the above are reasons customers might complain
- 13.When faced with a price objective, salespeople should respond by.
- A.
Lowering the price
- B.
Asking their supervisor for assistance
- C.
Showing how the solution presented is a good value for the asking price
- D.
None of the above
- 14.Roth Equipment has a new tire with a tread pattern that will allow a producer to gain 20% more traction in the field than any other competitor's tire. In sales, that tread pattern is called a...
- A.
Feature
- B.
Benefit
- C.
Closing point
- D.
Option
- 15.It is important for salespeople to remember that follow up after the customer orders your product or service is just as important as the sales presentation.
- A.
True
- B.
False
Questions: 15 | Attempts: 434 | Last updated: Mar 21, 2022
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