Multiple-Choice Questions Choose the best answer to each question by circling the appropriate letter.
The general manager approves all group rates before they are offered to a client.
The general manager reviews sales reports on a weekly basis to determine whether the hotel is meeting its goals.
Sales associates avoid solving problems in other districts because they don’t want to cross boundaries.
The sales associate is able to bargain with clients based on established revenue management goals.
The general manager approves all group rates before they are offered to a client.
The general manager reviews sales reports on a weekly basis to determine whether the hotel is meeting its goals.
Sales associates avoid solving problems in other districts because they don’t want to cross boundaries.
The sales associate is able to bargain with clients based on established revenue management goals.
Authority
Accountability
Chain of command
Learned helplessness
Learned helplessness
Authority but little responsibility
Responsibility but little authority
Decentralization