Exp Pwork - Nov Mnl 2014

12 Questions

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Evaluation on self paced Pre-Training for Concur Expense For User Support Desk. These questions are based on self paced training agenda for new hires on the User Support Desk.


Questions and Answers
  • 1. 
    What is the golden rule of communication?
  • 2. 
    Which of the following is NOT a supported format in uploading images to an expense report?
    • A. 

      JPG, JPEG

    • B. 

      Word

    • C. 

      PDF

    • D. 

      PNG

  • 3. 
    Where can an End User go to edit Expense Preferences to specify when they would get email notifications?
    • A. 

      Profile Tab

    • B. 

      Administration Tools

    • C. 

      User Permissions

    • D. 

      This is not an option

  • 4. 
    How can you identify the required fields on an expense report?
    • A. 

      Red Bar or star (*) to the left

    • B. 

      Red Bar or star (*) to the right

    • C. 

      There are no required fields

    • D. 

      None of the above

  • 5. 
    Where is the R&D page located?
    • A. 

      Wiki

    • B. 

      Intranet or internal company Portal page

    • C. 

      Google it

    • D. 

      On your desktop

  • 6. 
    How often does Concur have an Expense Service update (new code)?
    • A. 

      Bi-weekly

    • B. 

      Monthly

    • C. 

      Quarterly

    • D. 

      Annually

  • 7. 
    What is the tool HMC used to access?
    • A. 

      The phone management system

    • B. 

      The Error logs

    • C. 

      The client's entity

    • D. 

      The Concur portal page

  • 8. 
    Is it ok to reset a password for an end user if the Program Administrator requests the change?
    • A. 

      Yes

    • B. 

      No

  • 9. 
    Can a report be returned or sent back to an end user for corrections?
    • A. 

      Yes

    • B. 

      No

  • 10. 
    TripIt / TripIt Pro and Concur's Mobile application are the same thing. 
    • A. 

      True

    • B. 

      False

  • 11. 
    EFT stands for
  • 12. 
    When I have a conflict with co-workers I should always go direct to my manager for help with a resolution.
    • A. 

      True

    • B. 

      False