3. Enrollment /ems Quiz

28 Questions

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Enrollment Quizzes & Trivia

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Questions and Answers
  • 1. 
    Briefly explain the processes of each enrollment stage.
  • 2. 
    Which document is not a standard document for most states as a valid POR?
    • A. 

      Utility Bill from the last 60 Days

    • B. 

      Cable Bill

    • C. 

      Lease Agreement

    • D. 

      Mortgage Statement

  • 3. 
    On what form will you find the prompt to create a HH PIN?
    • A. 

      FIF

    • B. 

      SIF

    • C. 

      Enrollment Information Dataview

    • D. 

      Address & Contact View

  • 4. 
    Once a family is enrolled it takes _______________________ during off season and ________________ during busy season  to receive the equipment/materials?
    • A. 

      7-10 business days during off season and 3-4weeks during busy season

    • B. 

      2-9 business days during off season and 5-7 weeks during busy season

    • C. 

      1-4 business days during off season and 1-2 weeks during busy season

    • D. 

      3-5 business days during off season and 1-2 weeks during busy season

  • 5. 
    A Caretaker can submit documents to be reviewed by
    • A. 

      Walking the document to the Connections Academy Office

    • B. 

      Fax, email, mail, or document upload

    • C. 

      Email, fax, or taking it to the local public school

    • D. 

      A caretaker doesn't have to send in any documents. The Enrollment Department will request the documents.

  • 6. 
    Name the document that is typically accepted for POA?
    • A. 

      Report Card

    • B. 

      Green Card

    • C. 

      Birth Certificate

    • D. 

      Driver's License

  • 7. 
    What icon is used to review what grades a student has currently?
    • A. 

      Data Views

    • B. 

      Assets

    • C. 

      A+ icon

    • D. 

      Green Book

  • 8. 
    When you want to see what technology is currently assigned to the household, where should you look?  
    • A. 

      Order Aware

    • B. 

      Issue Aware

    • C. 

      Data Views

    • D. 

      Assets

  • 9. 
    What is the icon for the Virtual Library in the EMS?
    • A. 

      Green Book

    • B. 

      Push Pin

    • C. 

      IA

    • D. 

      The Hat

  • 10. 
    In reviewing courses for a student,  A and B next to the course name refers to the current and next school year.
    • A. 

      True

    • B. 

      False

  • 11. 
    Where can you find the last time a User logged into Connexus?
    • A. 

      User Manager / Attendance

    • B. 

      Location / Household Overview / Data Views

    • C. 

      User Overview / Details

    • D. 

      Location / Household Overview / Details

  • 12. 
    Where can you locate the School Handbook and State Specific Handbooks?
    • A. 

      Message Boards

    • B. 

      Planner

    • C. 

      Virtual Library

    • D. 

      Blue House

  • 13. 
    Utilizing the EMS, locate the following account: Chazz Konitz. Check ALL TRUE statements pertaining to the account. (There may be more than one!)
    • A. 

      Joseph Packard is a caretaker in the Young/Kontiz household.

    • B. 

      Chazz Konitz last logged in on 04/12/2015

    • C. 

      Chazz Kontiz is a student in Louisiana Connections Academy (LACA).

    • D. 

      There are 3 students in this HH

  • 14. 
    Customer Connections Agents can update an address.
    • A. 

      True

    • B. 

      False

  • 15. 
    Where do call logs need to be created?
    • A. 

      User Manager

    • B. 

      Order Aware

    • C. 

      Issue Aware

    • D. 

      Location / Household Overview

  • 16. 
    Order Aware is where you will find all materials that have been ordered for the family.
    • A. 

      True

    • B. 

      False

  • 17. 
    Utilizing the EMS, locate the following account: [email protected] Check ALL TRUE statements pertaining to the account. (There may be more than one!)
    • A. 

      The household id is 409338.

    • B. 

      There are 5 students listed on the account.

    • C. 

      Christopher Loeb is a Pre-verified Caretaker.

    • D. 

      Jhenna Zane is an ENROLLED student.

    • E. 

      The last four digits of the Emergency Contact mobile phone number is 7411.

    • F. 

      The Household PIN on the account is 0993

  • 18. 
    Utilizing the EMS: TRUE or FALSE: Jennifer Carter is listed as the Caretaker for student Cheyenne Carter who resides in Arizona.
    • A. 

      True

    • B. 

      False

  • 19. 
    Utilizing the EMS, locate household 247592. Select the status of student Hannah Carter.
    • A. 

      Enrolled

    • B. 

      Archive

    • C. 

      Pre-Approved

    • D. 

      Withdrawn

  • 20. 
    _________________________ is the Household Name associated with HH number 89712.
  • 21. 
    What is the Household Pin associated with Penelope Wade's account?
    • A. 

      6436

    • B. 

      1234

    • C. 

      1996

    • D. 

      Penny

  • 22. 
    What data view is used to verify documents that have been received, missing, or are marked invalid?
    • A. 

      User Dataview

    • B. 

      Enrollment Information Dataview

    • C. 

      Document Processing Tracking Dataview

    • D. 

      Household Dataview

  • 23. 
    Before transferring to Enrollment or Academic Services, An agent should look in the _______________  and  the ____________ to check for the reason that a document has been marked invalid or incomplete? 
    • A. 

      Call Log and IA

    • B. 

      Placement Dataview and Call Log

    • C. 

      Document Processing Tracking and the Call Log

    • D. 

      Post Card Details View and IA

  • 24. 
    John Mankin calls in to ask questions about the student's grades. What must he complete before you provide any information?
    • A. 

      Define the Relationship and FIF

    • B. 

      FIF and SIF

    • C. 

      FIF and PLCA

    • D. 

      Define the Relationship and the PLCA

  • 25. 
    Once an account is created for a new family, the parent's default status is what?
    • A. 

      Caretaker, Applicant

    • B. 

      Applicant, Caretaker

    • C. 

      Preverified Caretaker

    • D. 

      Caretaker

  • 26. 
    Pull up the following account in Connexus(EMS) and select all statements that are true. Student: Evan Williams In LACA, Caretaker: Jessica Comardelle
    • A. 

      There is an enrollment cap for LACA

    • B. 

      The Proof of residency is invalid/incomplete

    • C. 

      The state eligibility has been verified

    • D. 

      The Most Recent Report Card needs to be submitted

    • E. 

      The Proof of Age is invalid

  • 27. 
    The earliest day newly enrolled families can complete the Final Confirmation for the 2015/16 School Year is June 1st.  true or false?
    • A. 

      True

    • B. 

      False

  • 28. 
    Please locate the following account in Connexus. HHID 525872. Student is Sarah Anderson GACA. Please check all statements that are true 
    • A. 

      Proof of Residency is invalid we could not read service address

    • B. 

      Immunization Records are incomplete-hold missing Tdap

    • C. 

       Proof of age has been verified

    • D. 

      Records Request needs to be submitted

    • E. 

      Student Identification number has been verified

    • F. 

      State Eligibility is pending review