Training - Users

4 Questions

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Training - Users

4 questions


Questions and Answers
  • 1. 
    Can't view the video? Launch it in YouTube: http://youtu.be/Q3f2y1b135g
  • 2. 
    Any user that needs a working phone and extension on the account needs to have a user profile. True or false?
    • A. 

      True

    • B. 

      False

  • 3. 
    A user cannot register for access to the customer portal without having their email address in the Jiveid field.  True or false?
    • A. 

      True

    • B. 

      False

  • 4. 
    For users who want to be listed in the portal without a last name, which of the following statements is true? (Select all that apply)
    • A. 

      A- Put name in First Name field, leave Last Name field blank

    • B. 

      B- Put name in Last Name field, leave First Name field blank

    • C. 

      C- Put same name in First Name and Last Name field

    • D. 

      D- You cannot create a user without a last name

  • 5. 
    You can add user dialing/access permissions under the User Group Membership tab. True or false?
    • A. 

      True

    • B. 

      False