App Academy 2

15 Questions

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Academy Quizzes & Trivia

Questions and Answers
  • 1. 
    Q1) Which one of these is NOT a key feature of ChowNow?  
    • A. 

      ChowNow allows restaurants to receive their orders via iPad, email OR fax - whatever is most convenient for the restaurant(your answer)

    • B. 

      ChowNow enables customers to order on three platforms: Mobile App, Web & Facebook

    • C. 

      ChowNow can streamline the takeout process by eliminating missed or wrong orders

    • D. 

      ChowNow allows restaurants to track and reward their most loyal customers

  • 2. 
    Which of the following are features of PayLeap? (Please select all that apply)  
    • A. 

      Save more than 20% on processing fees

    • B. 

      Gift Card processing

    • C. 

      Ability to keep your own equipment, rent PL Equipment or use a mobile terminal

    • D. 

      Integrates with PayPal and Square

    • E. 

      Eliminates middlemen to save money on fees

    • F. 

      Only a monthly fee - no other fees

  • 3. 
    Which of these is NOT a key feature of EC Websites?        
    • A. 

      EC enables a customer to sell their products online through an online store. The store can even be embedded on Facebook to allow customers to purchase directly from a business' Facebook page

    • B. 

      EC DIFM provides customers with a professional web designer who will build and maintain their website including designing logos and creating and refreshing site content

    • C. 

      EC Websites will help a customer build a Facebook Page and ensure their website appears on the first page of Google(your answer)

    • D. 

      EC Websites are all mobile optimized to allow customers to find a business both on their computers but also tablets and smartphones

  • 4. 
    Which of the following is a characteristic of a good fit for ChowNow? (select all that apply)    
    • A. 

      More than 100 Facebook Fans

    • B. 

      Strong Twitter Presence

    • C. 

      Strong website

    • D. 

      A lot of takeout and delivery orders

    • E. 

      Owners under 30 years old

  • 5. 
    What are the 3 key PayLeap Messages?
  • 6. 
    You are talking to a customer about ChowNow. The conversation is going well, however, the customer is already using GrubHub. They don't like the idea of paying a monthly fee and they like the fact that GrubHub can bring them new customers. How would you respond to this objection? (please write the exact sentences you would say)
  • 7. 
    You are talking to a new restaurant group that is growing rapidly. They have 5 different restaruants - 3 high end restaurants whose primary clientelle eat there for business lunches, dinners and corporate happy hours. 1 restaurant is a trendy gastropub that is focused on in-house made cured meats. The last restaurant is a food truck that drives around town. Sometimes it is SO busy that the line is wrapped around the corner - all of the food is made to order (because fresh tacos are the best). The group is opening five more restaurants in the next year and has been overwhelmed with paperwork going back and forth between their lawyers, internal teams, vendors as well as their architecture. They have no in-house tech resource. What apps would you pitch this business?  
    • A. 

      PayLeap

    • B. 

      ChowNow

    • C. 

      HighTail

    • D. 

      None of the Above

    • E. 

      All of the above

  • 8. 
    There is an extremely successful antique store in your area that is cash only. Upon talking to them, you find out they have been scammed in the past by their old credit card processor and do not trust any type of merchant processor anymore. The entire industry, they claim, is a scam. The antique store uses Cox Services. How would you respond to this objection? (please write the exact sentences you would say)
  • 9. 
    You have just met with the business manager at a law firm. She really sees the value in HighTail, however, the ultimate decision maker, the owner, is extremely averse to change and "old school". The owner says their existing business processes are working and he doesn't want to spend money on new technology and change the way he is working.
  • 10. 
    You are talking to a shoe store about a DIFM ecommerce website. They've been around for 50 years and have never had a website. Business is booming and the decision maker insists that they don't need a website because (1) most of their customers are older and don't use computers and (2) 100% of their business is word of mouth and it's been working for them so they don't want to change. How would you respond to this objection? (please write the exact sentences you would say)
  • 11. 
    Which of the following is incorrect?  
    • A. 

      Expenses will be submitted weekly via Expensify to your Sales Manager

    • B. 

      The incentive program is based on number of unique subs with a revenue accelerator

    • C. 

      Essential Cloud is a strategic new business within Cox Business

    • D. 

      Your role as a sales rep is to be a hunter. Working with Cox Business reps to generate leads is important, however, not your primary source of leads

  • 12. 
    Which of the following statements is incorrect?
    • A. 

      Using HighTail, a business can require users to verify their identify before gaining access to a document/folder.

    • B. 

      HighTail limits users to send 100MB files unless they purchase a Professional annual account.

    • C. 

      HighTail provides highest-level security and encryption for documents and can be used for doctors and financial professionals.

    • D. 

      HighTail can be used on any device, excluding blackberries and windows phones.

  • 13. 
    Which of the following is functionality provided by HighTail? (Select all that apply)  
    • A. 

      Sync with Outlook

    • B. 

      IPad and iPhone App for easy, mobile access

    • C. 

      Ability to brand HighTail with company logo

    • D. 

      Signing and Annotation capability

    • E. 

      Track Viewers

    • F. 

      Accept Payments

    • G. 

      Basic functionality to edit and view videos and photos

  • 14. 
    Which of the following is a poor fit customer for HighTail?
    • A. 

      Tom's Fishing Company needs a way to send large invoices, video tutorials and other documents to its corporate customers.

    • B. 

      Joanna's Mints & More is a SMB that sells mints. She needs a solution to backup all of her servers after she lost thousands of pictures of her products because of a storm. Other than that, Joanna doesn't really use the computer.

    • C. 

      Jeff's Jam is a music company that works with Ozzie and other big name artists. Jeff frequently posts new music on his blog, the vendor he was using previously is charging him thousands of dollars a month to store all of his big files.

    • D. 

      Rachael's iPad Repair sends contracts back and forth between her corporate clients. Version control is a huge issue for Rachael.

  • 15. 
    Please list at least three questions you should ask a customer before you do a HighTail demo: