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N10-005 (M) 5.5

16 Questions
Network Quizzes & Trivia

Network Troubleshooting

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Questions and Answers
  • 1. 
    What are the two basic principles of identifying the cause of a problem?
  • 2. 
    After asking the three basic questions of anyone reporting a problem, what should you have determined? (Choose THREE)
    • A. 

      Whether to look for recent change or an oversight in configuration.

    • B. 

      Where to look for the problem.

    • C. 

      The severity of the problem.

    • D. 

      If the problem should be escalated.

  • 3. 
  • 4. 
    Patch cables are vulnerable to failure because they frequently trail from the PC to the wall socket. What bit of equipment would you use to check that a cable is physically intact? 
  • 5. 
    Network monitoring software can detect "broadcast storms". What is often the cause of broadcast storms?
  • 6. 
    When troubleshooting a cable link, which should you investigate first - the patch cord, permanent link, or network adapter?
  • 7. 
    How would you test for excessive attenuation in a network adapter?
  • 8. 
    What is the reason for making power sum cross-talk measurements when testing a link?
  • 9. 
    If you detect a significant increase in noise affecting a cable link, how would you go about determining the cause?
  • 10. 
    You have connected a new computer to a network port and cannot get a link. You have tested the adapter and cable and can confirm that there are no problems. No other users are experiencing problems. The old computer also experienced no problems. What cause would  you suspect?
  • 11. 
    Users on a floor served by a single switch cannot get a network connection. What is the best first step?
  • 12. 
    True or False? A laptop may experience more link problems when accessing an access point in a small room than a large one.
  • 13. 
    Your network manager has told you to fix a problem with WLAN bleed. What are you going to do?
  • 14. 
    You have pinged the router for the local subnet and confirmed that there is a valid link. The local host cannot acces remote hosts however. Ho other users are experiencing problems. What do you think is the cause?
  • 15. 
  • 16. 
    You are troubleshooting a user's connectivity problem. You suspect that either the user's laptop is misconfigured or that there is a problem with the access point. Which step would you take first?