Mobilepay 1.5 Certification

20 Questions

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Internet Quizzes & Trivia

Certification for all 1. 5 versions of the mobilepay app


Questions and Answers
  • 1. 
  • 2. 
    List the merchant service providers that we (Apriva) can perform a re-do signup for.
  • 3. 
    A merchant keeps getting an activation error 3016. What are 2 possible reasons for this error?
  • 4. 
    What URL's should merchants use to review their batches for the following applications? BAMS Mobilepay First Data Mobilepay Aprivapay
  • 5. 
    Check all internet browsers that are certified for use with the online terminal or BackOffice.
    • A. 

      IE 8

    • B. 

      Chrome

    • C. 

      IE 7

    • D. 

      Firefox

    • E. 

      Safari

    • F. 

      IE 11

  • 6. 
    Explain 3 things that would cause a user to see "multiple logins detected multiple logins are not allowed" when attempting to sign into BackOffice.
  • 7. 
    Explain how you would enable retail tip processing for a merchant using Aprivapay v. 1.5 or the online terminal?
  • 8. 
    A merchant has received a chargeback, but didn't send themselves a copy of the receipt. We are NOT able to provide them with a copy of their receipt.
    • A. 

      True

    • B. 

      False

  • 9. 
    Check all devices that have been certified for use with the BAMS Mobilepay app.
    • A. 

      Iphone

    • B. 

      Android Smartphone

    • C. 

      Kindle Fire

    • D. 

      Ipad

    • E. 

      Windows Phone

    • F. 

      Nook

  • 10. 
    If a merchant has forgotten their PIN number for the Mobilepay 1.5 app, what is the procedure to get them processing again?
  • 11. 
    A merchant is using the BAMS Mobilepay app and they are set up under "BAMS Mobile PAY On Demand" ISO tree, what number should they call if they have questions about rates, billing, or funding?
    • A. 

      1-800-430-7161

    • B. 

      1-800-430-7162

    • C. 

      1-855-769-6744

    • D. 

      1-800-658-7851

  • 12. 
    If a merchant fails to send themselves a copy of a receipt and then exists the application, they still have the option to resend the receipt.
    • A. 

      True

    • B. 

      False

  • 13. 
    Explain the process to have a card reader replaced for a merchant using the applications below:  BAMS Mobilepay -  First Data Mobilepay -
  • 14. 
    List 5 different brands of the Mobilepay 1.5 application.
  • 15. 
    • A. 

      Sale

    • B. 

      Pre-Auth

    • C. 

      Post-Auth

    • D. 

      Voice Auth

  • 16. 
    List the steps to enable a card reader for someone using the BAMS Mobilepay 1.5 application on an android phone.
  • 17. 
    A merchant has purchased a new phone and needs a new activation code. The merchant DOES NOT need to have their signup re-done in order to start processing on the new phone.
    • A. 

      True

    • B. 

      False

  • 18. 
  • 19. 
    If the merchant needs to provide their customer with a receipt, where should we advise them to go to find the closest alternative to an actual receipt?
  • 20. 
    This can be used to locate a smartphone that has been activated with the Mobilepay 1.5 application in BackOffice.