9/6/2016 Executive Summary Discussion

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| By Catherine Halcomb

Catherine Halcomb

Community Contributor

Quizzes Created: 1518 | Total Attempts: 5,459,314

Questions: 10 | Attempts: 121 | Updated: Mar 18, 2023

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Questions and Answers

1.

ZTE Zmax Pro will use the USB 2.0 charger?
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The device ZTE Zmax Pro will use a newer USB C charger, and can not use the older USB 1.0 or 2.0 doing so may void the warranty on the Zmax Pro device.

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2.

Whenever you are providing a credit for a feature that you are removing, it should be credited as a RMV/DUP not a MCC?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Even if your are removing the feature on another day after adding it, you would credit that feature cost back to the customer with the RMV DUP/Incorrect PHONE SOC charge and not use a MCC for that.

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3.

Unconditional Call Forward (UCF) is not going to be supported for all customers by 9/26/2016?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
https://mpowerdev.s3.amazonaws.com/1472853246796.MetroPCS%20Newsletter%20160902.pdf

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4.

Denver Market Upgrade, which can affect customers in that area, is happening September 29th to October 31st 2016?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The given statement states that the Denver Market Upgrade is taking place from September 29th to October 31st, 2016. This implies that the upgrade will have an impact on customers in that area during this time period. Therefore, the answer "True" is correct.

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5.

The new HTC Desire 530 is launching September 12th?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The HTC Desire® 530 is officially Launching on Monday, September 12. 4G LTE enabled, Android™ 6.0 Marshmallow, 5.5" HD IPS touchscreen display, 8MP, autofocus rear-facing camera with flash and HDR, 5MP wide-angle front-facing camera, Quad core 1.1GHz processor, 16GM ROM / 2GM RAM, Expandable up to 128GB with microSD card (sold separately

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6.

With the new Data Prioritization on the Tmobile Network, wifi/tethered devices will now have their own priority level.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
1: Magenta customers (on-device traffic)
2: Metro customers (on-device traffic)
3: Tethered traffic (both Magenta and Metro) *new*
4: Top 3% traffic (both on device and tethered).

https://mpowerdev.s3.amazonaws.com/1472853246796.MetroPCS%20Newsletter%20160902.pdf

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7.

The Samsung Note 7 device has been recalled, and replacement devices are being provided in the coming weeks from Samsung.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
https://news.samsung.com/global/statement-on-galaxy-note7

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8.

Before providing the customer with any information in an account (or MyAccount) the ASAP account must be secured with Phone number, Name (on account), and security pin/password?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
To ensure the security of the ASAP account, it is necessary to verify the customer's identity before providing any information. This is done by securing the account with the customer's phone number, name, and a security pin/password. By doing so, unauthorized access to the account is prevented, and confidential information is protected. Therefore, the statement "True" is correct.

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9.

For Denver Market customers with feature phones on the GSM25 plan, we are going to offer them androids with access to the LTE25 plan.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The LTE25 plan is the same as GSM25, except that it supports smartphones.

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10.

September 9th, MetroPCS is going to start two new campaigns for smartphone equity. Both of these campaigns are only for quailifed members that are transferring to a T-Mobile post paid account with 18 month lease required?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
https://mpowerdev.s3.amazonaws.com/1472846396641.Smartphone%20Equality%20090216.pdf

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1
0

9/6/2016 Executive Summary Discussion

ZTE Zmax Pro will use the USB 2.0 charger?

Whenever you are providing a credit for a feature that you are removing, it should be credited as a RMV/DUP not a MCC?

Unconditional Call Forward (UCF) is not going to be supported for all customers by 9/26/2016?

Denver Market Upgrade, which can affect customers in that area, is happening September 29th to October 31st 2016?

The new HTC Desire 530 is launching September 12th?

With the new Data Prioritization on the Tmobile Network, wifi/tethered devices will now have their own priority level.

The Samsung Note 7 device has been recalled, and replacement devices are being provided in the coming weeks from Samsung.

Before providing the customer with any information in an account (or MyAccount) the ASAP account must be secured with Phone number, Name (on account), and security pin/password?

For Denver Market customers with feature phones on the GSM25 plan, we are going to offer them androids with access to the LTE25 plan.

September 9th, MetroPCS is going to start two new campaigns for smartphone equity. Both of these campaigns are only for quailifed members that are transferring to a T-Mobile post paid account with 18 month lease required?