7/5 Quiz

10 Questions

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Internet Quizzes & Trivia

Questions and Answers
  • 1. 
    If a merchant reports that their website is running slowly, what must be obtained in order for our NOC technicians to fully troubleshoot the issue?
    • A. 

      Speed test results for the website from tools.pingdom.com

    • B. 

      A screenshot of a trace route command from the merchant's computer

    • C. 

      The merchant's computer or network IP address

    • D. 

      All of the above

  • 2. 
    If a merchant is using Rackspace Email and is setting up their email software (e.g., Outlook, Thunderbird), they will need to indicate how they want to receive email—either with a POP connection or an IMAP connection. One major advantage of using an IMAP connection would be:
    • A. 

      Since the emails are stored on the email server, you can access and manage your email and email folders from multiple computers or mobile devices.

    • B. 

      Since your email is stored on your computer, you must be at your computer to access your email.

    • C. 

      You don’t need to worry about running out of online storage space. Since you’re downloading your emails to your computer, you can keep as many emails as your computer can store.

    • D. 

      You will not need to be connected to the internet to view your emails.

  • 3. 
    • A. 

      Google Unique Product and Google Size

    • B. 

      Google Unique Product and Google Adult Product

    • C. 

      Google Adult Product and Google Pattern

    • D. 

      Google Size and Google Pattern

  • 4. 
    The SLA for a compensation request is ____ business days, and the SLA for a request to remove Volusion branding is ____ business days
    • A. 

      2;3

    • B. 

      3;4

    • C. 

      4;5

    • D. 

      5;6

  • 5. 
    Dashboard numbers will calculate statistics from __________ for one day, whereas the reports under Reports > Reporting will calculate statistics from __________ for one day .
    • A. 

      12 am to 11:59 pm; 5:00 pm to 4:59 pm

    • B. 

      5:00 pm to 4:59 pm; 12 am to 11:59 pm

    • C. 

      12 pm to 11:59 am; 5:00 pm to 4:59 pm

    • D. 

      None of the above

  • 6. 
    When creating a catchall 301 redirect which takes site viewers to the homepage, _____ should be in the source field and ____ should be in the target field.
    • A. 

      /v/* ; /default.asp

    • B. 

      /* ; /default.asp

    • C. 

      /default.asp ; /v/*

    • D. 

      /default.asp ; /*

  • 7. 
    When escalating malware related tickets, you will need to send an email to  ________  including the store's domain name and white page link, any information you get from the customer about their security measures, and what FTP program they use.
  • 8. 
    Partial mirrors can be performed by our billing dept.
    • A. 

      True

    • B. 

      False

  • 9. 
    A domain name must be registered for ___ days before it can be transferred out to another registrar.
    • A. 

      30

    • B. 

      60

    • C. 

      90

    • D. 

      120

  • 10. 
    If a merchant wants to make a coupon which can only be redeemed on a single day (i.e. a coupon which is only available on Labor Day for a Labor Day sale), what should the start and end date of the coupon be?
    • A. 

      The start and end date should be set to the date of the sale.

    • B. 

      The start date should be set to the day before the sale, the end date should be set to the day of the sale.

    • C. 

      The start date should be set to the day of the sale, the end date should be set to the day after the sale.

    • D. 

      The start date should be set to the day before the sale, the end date should be set to the day after the sale.