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35 Questions | Total Attempts: 86

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Technology Quizzes & Trivia

Questions and Answers
  • 1. 
    A technician has installed a new wireless access point on an existing small office home office ActualTests.com (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the following is the problem?
    • A. 

      The MAC filter is not configured correctly.

    • B. 

      The SSID is not correct.

    • C. 

      The pass phrase is not correct.

    • D. 

      The SSID is not broadcasting.

  • 2. 
    A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new "Pass Any Exam. Any Time." - www.actualtests.com 109 network except one computer that cannot connect the wireless network. Which of the following is the cause?
    • A. 

      The network uses MAC filtering.

    • B. 

      The network uses WEP.

    • C. 

      The network uses SSID broadcast.

    • D. 

      The network uses WPA.

  • 3. 
    A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID, WPA and DHCP information has been correctly added. Which of the following must also be addressed?
    • A. 

      The administrative password needs to be changed.

    • B. 

      The TKIP option needs to be enabled.

    • C. 

      The WEP key needs to be changed.

    • D. 

      Wireless access points need to be added.

  • 4. 
    A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
    • A. 

      Exclude the computers IP addresses from the DHCP scope.

    • B. 

      Exclude the printers IP addresses from the DHCP scope.

    • C. 

      Add the computers to the address pool in the DHCP scope.

    • D. 

      Add the printers to the address pool in the DHCP scope.

  • 5. 
    The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
    • A. 

      Applications log

    • B. 

      Security log

    • C. 

      System log

    • D. 

      C:\Windows\setup.log

  • 6. 
    A technician suspects a virus has infected a users Windows XP Professional computer. Which of the following is the proper course of action?
    • A. 

      Disable System Restore,update virus definitions, restart in Safe Mode, run full scan.

    • B. 

      Disable System Restore,update virus definitions, restart in Last Known Good Configuration, run full scan.

    • C. 

      Disable System Restore,update virus definitions, restart in Last Known Good Configuration, run quick scan.

    • D. 

      Disable System Restore, update virus definitions, restart in Safe Mode, run quick scan.

  • 7. 
    On a Windows XP Professional computer, several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
    • A. 

      General

    • B. 

      Dependencies

    • C. 

      Recover

    • D. 

      Log On

  • 8. 
    Which of the following commands would be used to invoke the Disk Manager utility?
    • A. 

      Sfc /scannow

    • B. 

      Diskmgmt.msc

    • C. 

      Chkdsk

    • D. 

      Diskpart.exe

  • 9. 
    Which of the following GUI utilities would be used to determine the MAC address of a network card?
    • A. 

      My Computer

    • B. 

      Network Connections

    • C. 

      System Properties

    • D. 

      System Information

  • 10. 
    A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the problem?
    • A. 

      FAT32 cannot handle single files larger than 4GB.

    • B. 

      FAT32 cannot handle single files larger than 2GB.

    • C. 

      The old drive uses NTFS and is incompatible with the new drive.

    • D. 

      The file is formatted with NTFS and is incompatible with the new drive.

  • 11. 
    Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
    • A. 

      Open the computers RAM compartment and inspect the labels.

    • B. 

      Open the My Computer window and verify the RAM listings.

    • C. 

      Use the My Computer Information tool located in Help and Support and verify the RAM installed.

    • D. 

      Check in the System Information tool under System Properties.

  • 12. 
    Which of the following can determine the type of RAM installed in a computer?
    • A. 

      Check themanufacturers website.

    • B. 

      Check the My Computer window.

    • C. 

      Use the My Computer Information tool located in Help and Support.

    • D. 

      Check the System Information tool.

  • 13. 
    A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
    • A. 

      That the motherboard is compatible with the processor

    • B. 

      That the case fans are all blowing out instead of in

    • C. 

      That the BIOSrecognizes the processor

    • D. 

      That the proper amount of thermal paste has been applied

  • 14. 
    Which of the following is the proper order for powering off and on network components?
    • A. 

      Computer> cable modem > router

    • B. 

      Cable modem> router> computer

    • C. 

      Cable modem> computer> router

    • D. 

      Router> cable modem> computer

  • 15. 
    A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause? (Select TWO).
    • A. 

      The PC is not using the newest operating system available.

    • B. 

      The USB plug is not seated properly.

    • C. 

      The USB keyboard is not connected to a PS/2 port.

    • D. 

      The BIOS does not show the USB keyboard in the device list.

    • E. 

      The BIOS is not configured for USB support.

  • 16. 
    Which of the following will occur if too much thermal paste is used on a processor?
    • A. 

      The thermal paste will corrode the processor.

    • B. 

      The thermal paste will insulate heat around the processor.

    • C. 

      The thermal paste will have no noticeable affect on the processor.

    • D. 

      The thermal paste will conduct more heat away from the processor.

  • 17. 
    When a computer is powered on, after POST it states No boot partition found.Which of the following is the MOST likely reason?
    • A. 

      The operating system needs to be updated.

    • B. 

      There is not enough room on the hard drive for an operating system.

    • C. 

      The operating system install disk is still in the optical drive.

    • D. 

      There is no operating system on the hard drive.

  • 18. 
    Which of the following commands will send signals to the computers network card to see if it responds?
    • A. 

      Ping microsoft.com

    • B. 

      Tracert

    • C. 

      Ping localhost

    • D. 

      Ipconfig /all

  • 19. 
    A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
    • A. 

      Touchpad

    • B. 

      Motherboard

    • C. 

      Keyboard

    • D. 

      External pointing device

  • 20. 
    A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
    • A. 

      Operating system manual under the header beep codes

    • B. 

      System Schematic

    • C. 

      Manufacturers guidelines for the beep codes

    • D. 

      Search Help and Support for beeps codes

  • 21. 
    A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
    • A. 

      Installing the hard drive

    • B. 

      Pressing F6 during the install to load third party drivers

    • C. 

      Pressing F8 during setup to enter safe mode

    • D. 

      The hard drive jumper is incorrect

  • 22. 
    A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
    • A. 

      Look for another expansion slot elsewhere on the unit.

    • B. 

      The documentation is incorrect. The unit cannot be upgraded. Update the documentation.

    • C. 

      The technician may install two memory chips on this slot.

    • D. 

      The technician should verify they are working on the correct unit and then update the documentation.

  • 23. 
    Which of the following is a reason why case fans should be installed in the front of a case?
    • A. 

      It forces hot air out of the PC.

    • B. 

      The fan is easier to remove and clean.

    • C. 

      It forces cooler air into the power supply quickly.

    • D. 

      It forces cooler air across the motherboard.

  • 24. 
    A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
    • A. 

      Disconnect all peripherals except the hard drive, power on the PC, listen and watch for the POST.

    • B. 

      Disconnect all peripherals then power on the PC, listen and watch for the POST.

    • C. 

      Disconnect all peripherals except the CD-ROM, power on the PC, listen and watch for the POST.

    • D. 

      Remove all memory modules, power on the PC, listen and watch for thePOST .

  • 25. 
    Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
    • A. 

      My Computer>Manage>Expand users and groups>Remote Desktop>Add User>Choose the user that needs the connection.

    • B. 

      My Computer>Manage>Users and Groups>Groups>Remote Assistance Group>Add Users> Choose the user that needs the connection.

    • C. 

      My Computer>Properties>Remote Tab>Remote Assistance>Add User>Choose the user that needs the connection.

    • D. 

      My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer> Select Remote Users.