6/7 Quiz

10 Questions

Settings
Please wait...
Internet Quizzes & Trivia

Questions and Answers
  • 1. 
    The Google Checkout/Wallet program is scheduled to be retired on:
    • A. 

      July 20th, 2013

    • B. 

      November 20th, 2013

    • C. 

      January 20th, 2014

    • D. 

      July 20th, 2014

  • 2. 
    When establishing a connection to an FTP account using an FTP client such as Filezilla, what is the FTP port number you should use to connect the account?
    • A. 

      7

    • B. 

      15

    • C. 

      21

    • D. 

      443

  • 3. 
    Merchants can define more than one default currency, but the software will only use a single default currency at a time. In the case of multiple currencies defined as default, the system will
    • A. 

      Use the default currency listed first in alphabetical order

    • B. 

      Use the first default currency configured in the database, based on the lowest currency ID (ER_ID field)

    • C. 

      Use the default currency with the highest exchange rate

    • D. 

      None of the above

  • 4. 
    If a gateway integration is only configured to support the ‘sale’ and ‘authorize’ functions, which payment setting should a merchant choose for their site if they want to complete the payment process within their Volusion admin?
    • A. 

      Authorize at sale, capture at shipping

    • B. 

      Authorize and capture at sale

    • C. 

      Authorize and capture at shipping

    • D. 

      Any of the above

  • 5. 
    • A. 

      Tracking numbers

    • B. 

      Tax

    • C. 

      Gift Card

    • D. 

      IP address security rules

  • 6. 
    If a merchant upgrades in the middle of their billing cycle:
    • A. 

      They will immediately be upgraded to the new plan level, and will need to pay a prorated total on their next month’s bill.

    • B. 

      They will immediately be upgraded to the new plan level, and will be immediately charged the difference between the plan prices on their bill

    • C. 

      They will be upgraded to the new plan level at the end of their billing cycle.

    • D. 

      None of the above

  • 7. 
    When a merchant contacts Volusion because they are unable to connect to their Volusion site, the following information is required in order for us to effectively troubleshoot:
    • A. 

      The URL of the site experiencing the issue

    • B. 

      The IP address of the merchant experiencing the connectivity issue

    • C. 

      A screenshot of a traceroute from the merchant’s location to the site experiencing connectivity issues

    • D. 

      All of the Above

  • 8. 
    A merchant reports that their automated order confirmation emails are failing to send to their customers. After sending a few test emails, you determine that you are able to replicate the problem. Your next step should be to:
    • A. 

      Submit a ticket to IT which includes specific orders on which emails did not send, the time the orders were placed, and permission to place test orders.

    • B. 

      Create a support ticket which includes specific orders on which emails did not send, the time the orders were placed, and permission to place test orders.

    • C. 

      Create a ticket to product using JIRA which includes specific orders on which emails did not send, the time the orders were placed, and permission to place test orders.

    • D. 

      Create a ticket to billing which includes specific orders on which emails did not send, the time the orders were placed, and permission to place test orders.

  • 9. 
    The CDN serves to:
    • A. 

      Increase the connectivity speed of the API

    • B. 

      Create faster connections, faster page loads, and less congestion for customers at busy times

    • C. 

      Bulk process orders

    • D. 

      Advertise Volusion websites on social media pages

  • 10. 
    A full database of default article 2 images can be found in:
    • A. 

      Our Wiki

    • B. 

      Volusion Vault

    • C. 

      Knowledge Base

    • D. 

      None of the Above