5/17 Quiz

10 Questions

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Internet Quizzes & Trivia

Questions and Answers
  • 1. 
    • A. 

      An SSL must be installed on the site

    • B. 

      Store must be based in the US, use US dollars, and the site’s content must be written in English.

    • C. 

      Site must have been active for at least 1 year

    • D. 

      Store must have at least 500 qualifying orders on a rolling 28-day basis.

  • 2. 
    The PCI Fee which we charge for US Gold stores is  ____.
    • A. 

      $1.83

    • B. 

      $3.74

    • C. 

      $8.25

    • D. 

      $25

  • 3. 
    All Premium Templates are installed within 7 business days of receiving the order. The client is requested to send images outlined in the spec sheet, within ____ days once the design has been installed. If they do not provide the images within that window all default content will remain in the template.
    • A. 

      3

    • B. 

      5

    • C. 

      7

    • D. 

      14

  • 4. 
    Before sending a downgrade ticket to the billing queue, you must first verify:
    • A. 

      That the domain name, current plan level, AND the new desired plan level of the store being downgraded are noted in the ticket.

    • B. 

      That the store being downgraded has fewer products than the product limit of the new store plan.

    • C. 

      That the merchant has replied stating that they agree to the terms of the downgrade.

    • D. 

      All of the above

  • 5. 
    Phone calls should only be transferred to our billing (account services) dept if:
    • A. 

      A merchant wishes to dispute a compensation request denial

    • B. 

      Merchant needs to update a credit card on file and is unable to do so on their my.volusion.com page

    • C. 

      A merchant would like to downgrade their store plan

    • D. 

      A merchant needs to transfer ownership of their site

  • 6. 
    • A. 

      Ipdns /flushall

    • B. 

      Configdns /delete

    • C. 

      /dnsflush

    • D. 

      Ipconfig /flushdns

  • 7. 
    The ____ DNS record is used, typically for e-mail servers to help identify if the incoming e-mails are coming from a Trusted Source which helps filter out SPAM e-mails.
    • A. 

      MX

    • B. 

      TXT

    • C. 

      CNAME

    • D. 

      SPF

  • 8. 
    The ____ DNS record is used to provide additional information needed by outside sources, typically for some sort of 'verification' purpose.
    • A. 

      MX

    • B. 

      TXT

    • C. 

      CNAME

    • D. 

      SPF

  • 9. 
    • A. 

      Create a ticket to billing

    • B. 

      Create a ticket for IT

    • C. 

      Release licensing using the ‘licensing’ white page tool

    • D. 

      Have the merchant release licensing from their my.volusion.com page

  • 10. 
    • A. 

      Verify security question

    • B. 

      Verify security question and last 4 digits of the card on file

    • C. 

      Verify 2 of the following 3: security question, last 4 digits of card on file, MV password

    • D. 

      Verify security question, last 4 digits of the card on file, and the MV password