An SSL must be installed on the site
Store must be based in the US, use US dollars, and the site’s content must be written in English.
Site must have been active for at least 1 year
Store must have at least 500 qualifying orders on a rolling 28-day basis.
That the domain name, current plan level, AND the new desired plan level of the store being downgraded are noted in the ticket.
That the store being downgraded has fewer products than the product limit of the new store plan.
That the merchant has replied stating that they agree to the terms of the downgrade.
All of the above
A merchant wishes to dispute a compensation request denial
Merchant needs to update a credit card on file and is unable to do so on their my.volusion.com page
A merchant would like to downgrade their store plan
A merchant needs to transfer ownership of their site
Create a ticket to billing
Create a ticket for IT
Release licensing using the ‘licensing’ white page tool
Have the merchant release licensing from their my.volusion.com page
Verify security question
Verify security question and last 4 digits of the card on file
Verify 2 of the following 3: security question, last 4 digits of card on file, MV password
Verify security question, last 4 digits of the card on file, and the MV password