3rd Sep Quiz Roxy Store

10 Questions | Total Attempts: 12

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3rd Sep Quiz Roxy Store

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Questions and Answers
  • 1. 
    Customer Can use USSD ............. To Active international call from flex
    • A. 

      *5#

    • B. 

      *50#

    • C. 

      *5000#

    • D. 

      *5055#

  • 2. 
    Vodafone Cash withdrawal From ATM machine for free
    • A. 

      True

    • B. 

      False

  • 3. 
    Corporate customer can make lost & stolen 6 day in month for free
    • A. 

      True

    • B. 

      False

  • 4. 
    Red 2020 Starting From Red 700 Customer Can use Take your bundle
    • A. 

      True

    • B. 

      False

  • 5. 
    Customer can Add DSL add-on 15G With price 25 L.E
    • A. 

      True

    • B. 

      False

  • 6. 
    USSD for router Replacement  *2828*939#
    • A. 

      True

    • B. 

      False

  • 7. 
    SR for conversion corporate line to prepaid above 5 line
    • A. 

      Corporate -churn corporate -Retention- con to prepaid

    • B. 

      Corporate -churn-front line Retention- con to prepaid

    • C. 

      Corporate -churn-Retention- con to prepaid

    • D. 

      Corporate -churn corporate - front line Retention- con to prepaid

  • 8. 
    SR to update data for corporate end user customer is corporate - Retail contract management - Enterprise end user data -Data Entry new request 
    • A. 

      True

    • B. 

      False

  • 9. 
    E-SIM fess for Free
    • A. 

      True

    • B. 

      False

  • 10. 
    SR for Adding authorized
    • A. 

      Corporate - corporate request-BO retail add authorized

    • B. 

      Corporate --- service request---BO--- retail add authorized

    • C. 

      Corporate -customer request -Bo retail add authorized

    • D. 

      Corporate -churn corporate -Bo retail add authorized

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