3rd Jan 2020 Online Quiz

14 Questions

SettingsSettingsSettings
3rd Jan 2020 Online Quiz - Quiz

.


Questions and Answers
  • 1. 
    If cst need to deactivation Cinema world service from his mobil Ussd is………..?
    • A. 

      *880*2#

    • B. 

      *87*0#

    • C. 

      *888*0#

    • D. 

      *6969#

  • 2. 
    Ussd opt in  Modarag Vodafone 2018 Service is…….?
    • A. 

      *2018#

    • B. 

      *2018*0#

    • C. 

      *92#

    • D. 

      *87#

  • 3. 
    IN KPI (2019-2020) the weight for voice is………?
    • A. 

      20%

    • B. 

      15%

    • C. 

      50%

    • D. 

      70%

  • 4. 
    IN KPI (2019-2020) the weight for Customer Experience TNPS –Q, FTF& Agent Performance is…………?
    • A. 

      10%,5%&5%

    • B. 

      15%,5%&5%

    • C. 

      20%,10%,5%

    • D. 

      15%,10%&5%

  • 5. 
    Super Pass Bundle compo 200 give cst ……Mb?
    • A. 

      36000 super mega

    • B. 

      30000 super mega

    • C. 

      35000 super mega

    • D. 

      38000 super mega

  • 6. 
    Super Pass Bundle streaming 65 give cst ……Mb?
    • A. 

      9000 super mega

    • B. 

      9500 super mega

    • C. 

      8000 super mega

    • D. 

      7500 super mega

  • 7. 
    Super Pass Bundle social 45 give cst ……Mb?
    • A. 

      4000 super mega

    • B. 

      5000 super mega

    • C. 

      6000 super mega

    • D. 

      7000 super mega

  • 8. 
    To activation the roaming services cst can opt in from Ussd……….and opt out  from Ussd……….?
    • A. 

      *808*5# & *808*51#

    • B. 

      *880*51# & *880*5#

    • C. 

      *888*51# & *888*5#

    • D. 

      *888*5# & *888*51#

  • 9. 
    IN daily bundle 30 L.E for roaming cst will enjoy …….. MB ?
    • A. 

      30MB

    • B. 

      60MB

    • C. 

      90MB

    • D. 

      120MB

  • 10. 
    IN Weekly bundle 150 L.E for roaming cst will enjoy …….. MB and cst can dial ussd…….?
    • A. 

      150MB -*202*150#

    • B. 

      200MB- *202*150#

    • C. 

      300MB - *202*150#

    • D. 

      350MB- *202*350#

  • 11. 
    In corporate SR for adding authorized?
    • A. 

      Store-NA-Corporate-service request-BO-Retail add authorized c.m

    • B. 

      Store-NA-Corporate-service request-Retail contact managment-Retail add authorized c.m

    • C. 

      Store-NA-Corporate-service -BO-Retail add authorized c.m

    • D. 

      Store-NA-Corporate-service request-Retail contact managment- add authorized

  • 12. 
    In corporate SR for cancel authorized?
    • A. 

      Store-NA-Corporate-service request-Retail contact managment-Retail cancel authorized c.m

    • B. 

      Store-NA-Corporate-service request-Retail contact managment- cancel authorized

    • C. 

      Store-NA-Corporate-service request-BO-Retail cancel authorized

    • D. 

      Store-NA-Corporate-service request-BO-Retail add& cancel authorized c.m

  • 13. 
    In corporate SR for change authorized number?
    • A. 

      Store-NA-Corporate--Authorize letter-Change authorized flag

    • B. 

      Store-NA-Corporate-Corporate request-Authorize letter-add authorized flag

    • C. 

      Store-NA-Corporate-Corporate request-Authorize request-Add authorized number

    • D. 

      Store-NA-Corporate-Corporate request-Authorize letter-Change authorized flag

  • 14. 
    In corporate SR for Roll up point?
    • A. 

      Store-NA-Corporate-service/ request-BO-Retail Roll up

    • B. 

      Store-NA-Corporate-service/ request-BO-Retail loyalty point/roll up

    • C. 

      Store-NA-Corporate-service/ request-BO- loyalty point

    • D. 

      Store-NA-Corporate-Corporate request-Authorize request-Roll up point

Back to Top Back to top
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.