Ctt Plus Certification Questions

10 Questions | Total Attempts: 20

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Ctt Plus Certification Questions

Do you think you have the aptitude and knowledge to train an IT professional or IT enthusiast? There's a test called the CTT+ which will allow you to become a trainer for life, since you do not need to renew your certificate after a certain period of time. If you think you are ready to become an IT trainer, take our quiz now.


Questions and Answers
  • 1. 
    An instructor is leading a class that has multiple purposes in the industry. The learners come from different disciplines and technical backgrounds. Which of the following will BEST assist the instructor in conducting a successful course?
    • A. 

      Treat the learners as a homogeneous group to avoid any bias.

    • B. 

      Follow the syllabus as closely as possible

    • C. 

      Inquire as to the learners’ objectives and expectations.

    • D. 

      Separate learners into different groups aligned with their particular disciplines.

  • 2. 
    An instructor asks a learner a question. The learner’s response confuses some of the other learners. Which of the following would be the BEST action for the instructor to take?
    • A. 

      Restate the question again to the same learner.

    • B. 

      Ask other learners what they think about the response.

    • C. 

      Ask the learner to repeat the response.

    • D. 

      Ask clarifying questions about the response.

  • 3. 
    A learner is frequently distracted. When the instructor asks a question the learner appears confused. Which of the following is the BEST assessment of the learner’s behavior?
    • A. 

      The learner is displaying negative behavior and needs to be reprimanded.

    • B. 

      The learner would benefit from additional explanation and clarification.

    • C. 

      The learner may not be interested in the subject being discussed.

    • D. 

      The learner is disturbing the group and should be removed.

  • 4. 
    Which of the following would a trainer use to motivate students as a class?
    • A. 

      Create evaluations with only true and false answers to provide students with a better chance to pass

    • B. 

      Only provide an evaluation at the end of training so that students can look forward to the tests

    • C. 

      Make evaluations difficult to motivate the students to study harder and do better

    • D. 

      Create an evaluation that is easy early in the class to create confidence in the students

  • 5. 
    At the beginning of a course, an instructor suspects that a student has not grasped the information covered in a prerequisite course. Which of the following should the instructor do?
    • A. 

      Consult the student’s transcript.

    • B. 

      Suggest that the student drop the course.

    • C. 

      Contact the student’s advisor for an explanation.

    • D. 

      Direct the student to additional resources.

  • 6. 
    A student emails an instructor with an entire life story of why assignments are being turned in late. The instructor suspects that the student simply lacks motivation. Which of the following is the BEST option for the instructor?
    • A. 

      Sympathize with the student and explain why late assignments cannot be accepted

    • B. 

      Give the student extended time to complete the missing assignments.

    • C. 

      Refer the student to the school’s Student Services department.

    • D. 

      Promise the student extra credit points for each assignment turned in on time.

  • 7. 
    Which of the following would be an example of setting up a proper learning environment?
    • A. 

      Remove assigned seating in the setup

    • B. 

      Place students who have previously attended classes in the back of the room

    • C. 

      Ask students to sit according to age when entering the room

    • D. 

      Have experienced users in the front of the room

  • 8. 
    While delivering a course, the trainer notices one learner who is not grasping some of the concepts. Which of the following would BEST assess the needs of the learner?
    • A. 

      Slow the pace of the class to meet the needs of the learner.

    • B. 

      Ask the learner to answer more questions than other classmates.

    • C. 

      During a break, discuss challenges with the learner.

    • D. 

      Ask the learner to keep up with the person next to them.

  • 9. 
    When planning to deliver an online course, the trainer MUST make time for:
    • A. 

      Keyboard shortcuts in applications.

    • B. 

      Explanations of the emoticons used in the course.

    • C. 

      Rude and disrespectful comments from learners.

    • D. 

      Constructive feedback on the materials.

  • 10. 
    Which of the following is MOST appropriate for a trainer to use to regain students’ focus?
    • A. 

      Create a loud noise to get students’ attention

    • B. 

      Stop lecturing until the class regains focus

    • C. 

      Take a short break to come up with an interactive discussion

    • D. 

      Turn the lights on and off to increase students’ awareness

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