Ctt Plus Certification Questions
Do you think you have the aptitude and knowledge to train an IT professional or IT enthusiast? There's a test called the CTT+ which will allow you to become a trainer for life, since you do not need to renew your certificate after a certain period of time. If you think you are ready to become an IT trainer, take our quiz now.
- 1.
An instructor is leading a class that has multiple purposes in the industry. The learners come from different disciplines and technical backgrounds. Which of the following will BEST assist the instructor in conducting a successful course?
- A.
Treat the learners as a homogeneous group to avoid any bias.
- B.
Follow the syllabus as closely as possible
- C.
Inquire as to the learners’ objectives and expectations.
- D.
Separate learners into different groups aligned with their particular disciplines.
Correct Answer
C. Inquire as to the learners’ objectives and expectations.Explanation
Inquiring about the learners' objectives and expectations will assist the instructor in conducting a successful course because it allows the instructor to understand the individual needs and goals of the learners. This information can then be used to tailor the course content and teaching methods to better meet the diverse needs of the learners from different disciplines and technical backgrounds. By addressing the specific objectives and expectations of the learners, the instructor can create a more engaging and relevant learning experience for everyone involved.Rate this question:
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- 2.
An instructor asks a learner a question. The learner’s response confuses some of the other learners. Which of the following would be the BEST action for the instructor to take?
- A.
Restate the question again to the same learner.
- B.
Ask other learners what they think about the response.
- C.
Ask the learner to repeat the response.
- D.
Ask clarifying questions about the response.
Correct Answer
D. Ask clarifying questions about the response.Explanation
If the learner's response confuses some of the other learners, the best action for the instructor to take would be to ask clarifying questions about the response. This will help the instructor understand the learner's perspective and address any misunderstandings or confusion. By asking specific questions related to the response, the instructor can gather more information and provide further explanation or guidance if needed. This approach promotes effective communication and ensures that all learners have a clear understanding of the topic being discussed.Rate this question:
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- 3.
A learner is frequently distracted. When the instructor asks a question the learner appears confused. Which of the following is the BEST assessment of the learner’s behavior?
- A.
The learner is displaying negative behavior and needs to be reprimanded.
- B.
The learner would benefit from additional explanation and clarification.
- C.
The learner may not be interested in the subject being discussed.
- D.
The learner is disturbing the group and should be removed.
Correct Answer
B. The learner would benefit from additional explanation and clarification.Explanation
The correct answer is "The learner would benefit from additional explanation and clarification." This is the best assessment because the learner is frequently distracted and appears confused when asked a question. This suggests that they are struggling to understand the material and would benefit from further explanation and clarification to help them grasp the subject better. Reprimanding or removing the learner would not address the underlying issue of their confusion, and assuming disinterest without further evidence would be unfair.Rate this question:
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- 4.
Which of the following would a trainer use to motivate students as a class?
- A.
Create evaluations with only true and false answers to provide students with a better chance to pass
- B.
Only provide an evaluation at the end of training so that students can look forward to the tests
- C.
Make evaluations difficult to motivate the students to study harder and do better
- D.
Create an evaluation that is easy early in the class to create confidence in the students
Correct Answer
D. Create an evaluation that is easy early in the class to create confidence in the studentsExplanation
A trainer would use an evaluation that is easy early in the class to create confidence in the students. By providing an evaluation that is relatively simple and allows students to succeed early on, the trainer can boost their confidence and motivation. This approach helps students feel more capable and encourages them to continue studying and working hard throughout the course.Rate this question:
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- 5.
At the beginning of a course, an instructor suspects that a student has not grasped the information covered in a prerequisite course. Which of the following should the instructor do?
- A.
Consult the student’s transcript.
- B.
Suggest that the student drop the course.
- C.
Contact the student’s advisor for an explanation.
- D.
Direct the student to additional resources.
Correct Answer
D. Direct the student to additional resources.Explanation
When an instructor suspects that a student has not grasped the information covered in a prerequisite course, the best course of action is to direct the student to additional resources. This allows the student to access extra materials or support that can help them catch up and better understand the necessary information. Consulting the student's transcript may provide information about their previous performance, but it does not address the current problem. Suggesting that the student drop the course is premature and does not give them a chance to improve. Contacting the student's advisor may be helpful, but it does not directly address the issue of the student's understanding.Rate this question:
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- 6.
A student emails an instructor with an entire life story of why assignments are being turned in late. The instructor suspects that the student simply lacks motivation. Which of the following is the BEST option for the instructor?
- A.
Sympathize with the student and explain why late assignments cannot be accepted
- B.
Give the student extended time to complete the missing assignments.
- C.
Refer the student to the school’s Student Services department.
- D.
Promise the student extra credit points for each assignment turned in on time.
Correct Answer
A. Sympathize with the student and explain why late assignments cannot be acceptedExplanation
The instructor should sympathize with the student and explain why late assignments cannot be accepted. This option shows empathy towards the student's situation while also setting clear boundaries and expectations. By explaining the reasons for not accepting late assignments, the instructor can help the student understand the importance of meeting deadlines and taking responsibility for their work. This approach promotes understanding and accountability without enabling or rewarding the student for their lack of motivation.Rate this question:
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- 7.
Which of the following would be an example of setting up a proper learning environment?
- A.
Remove assigned seating in the setup
- B.
Place students who have previously attended classes in the back of the room
- C.
Ask students to sit according to age when entering the room
- D.
Have experienced users in the front of the room
Correct Answer
A. Remove assigned seating in the setupExplanation
Removing assigned seating in the setup would be an example of setting up a proper learning environment because it allows for more flexibility and freedom for students to choose where they sit. This can promote collaboration and interaction among students, as well as create a more inclusive and comfortable atmosphere in the classroom. It also encourages students to take responsibility for their own learning and decision-making.Rate this question:
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- 8.
While delivering a course, the trainer notices one learner who is not grasping some of the concepts. Which of the following would BEST assess the needs of the learner?
- A.
Slow the pace of the class to meet the needs of the learner.
- B.
Ask the learner to answer more questions than other classmates.
- C.
During a break, discuss challenges with the learner.
- D.
Ask the learner to keep up with the person next to them.
Correct Answer
C. During a break, discuss challenges with the learner.Explanation
During a break, discussing challenges with the learner would be the best way to assess their needs. This allows the trainer to have a one-on-one conversation with the learner and understand the specific concepts that they are struggling with. Slowing the pace of the class may not be necessary for all learners and asking the learner to answer more questions or keep up with others may not effectively address their individual needs. Having a conversation during a break provides an opportunity for the learner to express their challenges and for the trainer to provide personalized support.Rate this question:
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- 9.
When planning to deliver an online course, the trainer MUST make time for:
- A.
Keyboard shortcuts in applications.
- B.
Explanations of the emoticons used in the course.
- C.
Rude and disrespectful comments from learners.
- D.
Constructive feedback on the materials.
Correct Answer
D. Constructive feedback on the materials.Explanation
When planning to deliver an online course, it is essential for the trainer to make time for constructive feedback on the materials. This is important because feedback allows the trainer to understand how effective their course materials are and make necessary improvements. Constructive feedback helps identify areas of improvement, provides insights into learner preferences, and ensures that the course content meets the needs of the learners. It also helps in enhancing the overall learning experience and achieving the desired learning outcomes.Rate this question:
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- 10.
Which of the following is MOST appropriate for a trainer to use to regain students’ focus?
- A.
Create a loud noise to get students’ attention
- B.
Stop lecturing until the class regains focus
- C.
Take a short break to come up with an interactive discussion
- D.
Turn the lights on and off to increase students’ awareness
Correct Answer
C. Take a short break to come up with an interactive discussionExplanation
Taking a short break to come up with an interactive discussion is the most appropriate option for a trainer to regain students' focus. This allows the trainer to pause the lecture and give students a chance to refresh their minds. By engaging in an interactive discussion, students are encouraged to actively participate and contribute to the conversation, which helps to re-engage their attention and refocus their energy on the topic at hand. This approach promotes active learning and can help to re-ignite students' interest and engagement in the training session.Rate this question:
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