2T251-vol 3-1201, Edit Code 03

100 questions | Total Attempts: 330

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2T251 Quizzes & Trivia

Air Transportation Journeyman - Volume 3, Passenger Services, Fleet Services, and Air Terminal Operations Center


Questions and Answers
  • 1. 
    (401) During an anti-hijacking inspection, when will you brief passengers that prohibited carry-on items must be placed in their check baggage or they will be confiscated?
    • A. 

      During the space-available roll call.

    • B. 

      When the passenger checks in with an agent as present.

    • C. 

      During the arrival briefing over the public address system.

    • D. 

      When the passenger arrives at the security/inspection area.

  • 2. 
    (401) If an authorized distinguished visitor (DV) will be going directly to the aircraft and not through the passenger terminal for travel, how will this passenger receive an anti-hijack inspection?
    • A. 

      Passengers are never authorized to proceed directly to the aircraft and bypass the passenger terminal.

    • B. 

      The Air Terminal Operations Center will call Security Forces personnel to conduct the inspection at the aircraft.

    • C. 

      Passenger service personnel will be summoned to the aircraft with a handheld magnetometer to conduct the inspection.

    • D. 

      The aircraft commander will provide an inspection and give the required documentation to passenger service personnel.

  • 3. 
    (401) During an anti-hijacking inspection, when may passengers traveling on validated troop movements carry loaded firearms?
    • A. 

      After they present their weapons training card to passenger terminal personnel.

    • B. 

      When engaging an enemy force immediately after airdropping or landing.

    • C. 

      After the loadmaster has verified the serial number from the weapon.

    • D. 

      When the troop commander authorizes them in writing.

  • 4. 
    (402) Before passengers walk through the magnetometer they must...
    • A. 

      Show a copy of their identification (ID) card and valid travel orders.

    • B. 

      Stand with their feet apart and their hands out to the sides.

    • C. 

      Empty their bags onto the x-ray machine.

    • D. 

      Empty their pockets into a small try.

  • 5. 
    (402) When an individual activates the walk-through magnetometer twice, what action should you take?
    • A. 

      Silence the walk-through magnetometer and allow them to pass through again.

    • B. 

      Screen them using the hand-held metal detector.

    • C. 

      Notify security forces personnel.

    • D. 

      Remove them from the flight.

  • 6. 
    (402) What is the first thing you should do when operating the hand-held metal detectors to inspect passengers?
    • A. 

      Instruct the passenger to assume the position.

    • B. 

      Identify the source of the detector's activation.

    • C. 

      Tell the passenger why and how you will conduct the inspection.

    • D. 

      Allow the detector to warm up before scanning the passenger's back.

  • 7. 
    (402) During an anti-hijacking inspection with the hand-held metal detector, you would begin by scanning a passenger's...
    • A. 

      Head, followed by the outline of the body, the front, and then the back.

    • B. 

      Feet, followed by the outline of the body, the front, and then the back.

    • C. 

      Head, followed by the front and then the back.

    • D. 

      Feet, followed by the front and then the back.

  • 8. 
    (402) When inspecting passengers with the hand-held metal detector and it locates metal, you must have them remove the metal item,
    • A. 

      And then you simply re-scan the area the item was removed from.

    • B. 

      Show it to you and replace it, and then you simply continue scanning the entire body.

    • C. 

      You re-scan the area the item was removed from, and re-accomplish a scan of the entire body.

    • D. 

      Before you re-scan the area the item was removed from, and then have them enter the walk-through magnetometer.

  • 9. 
    (402) When are you unable to detect the source that set off the alarm on the hand-held magnetometer, passengers have the choice of...
    • A. 

      Contacting their unit to request a character reference and authorization to travel without screening.

    • B. 

      Waiving their right to anti-hijacking privileges using a Department of Defense (DOD) Form 2093.

    • C. 

      Consenting to a frisk by security forces personnel or sign an anti-hijacking waiver.

    • D. 

      Consenting to a frisk by security forces personnel or be denied boarding.

  • 10. 
    (402) To operate properly, what do most explosives detection devices require before you use them?
    • A. 

      Calibration and a significat warm up.

    • B. 

      Samples from the sample traps.

    • C. 

      Thorough cleaning.

    • D. 

      Resetting.

  • 11. 
    (402) You should activate the duress alarm if...
    • A. 

      A passenger doesn't have the proper travel authorizations.

    • B. 

      You notice anything suspicious or find an undeclared weapon or other dangerous article.

    • C. 

      A passenger declares a weapon in his or her checked baggage before placing the bag on the x-ray machine.

    • D. 

      You are screening a passenger who is authorized to carry a loaded weapon and the walk-through magnetometer alarms.

  • 12. 
    (403) What are the two types of customers?
    • A. 

      Internal and external.

    • B. 

      Proximal and distant.

    • C. 

      Verbal and nonverbal.

    • D. 

      Outbound and inbound.

  • 13. 
    (403) What is one way to communicate nonverbally to your customers that you are professional, respectful, and can be relied upon for accurate and complete information?
    • A. 

      Dressing and grooming yourself appropriately.

    • B. 

      Choosing your words very carefully.

    • C. 

      Speaking slowly and loud enough.

    • D. 

      Enunciating your words clearly.

  • 14. 
    (403) You should check back with a customer after how many minutes when placing them on hold?
    • A. 

      30 seconds to one minute.

    • B. 

      Two or three minutes.

    • C. 

      Four to five minutes.

    • D. 

      Five to six minutes.

  • 15. 
    (403) The Air Mobility Command (AMC) Form 235 and AMC IMT 19 are used for passengers to...
    • A. 

      Clear customs while traveling from overseas to the Continental United States (CONUS).

    • B. 

      Comment on the service they received while traveling within AMC.

    • C. 

      Obtain border clearance requirements while traveling overseas.

    • D. 

      Sign up on the space available register.

  • 16. 
    (404) What is the first step in briefing passengers?
    • A. 

      Ensure they have all been downloaded from the aircraft and have all of their hand-carried items secure.

    • B. 

      Prepare yourself so you know exactly which information you need to brief them about the subject.

    • C. 

      Place an AMC Form 29 on their baggage and deny them access until the reach teir destination.

    • D. 

      Open another counter to help more passengers get through the processing line.

  • 17. 
    (404) When briefing passengers, if they have questions and you don't know the answer, what should you do?
    • A. 

      After attempting to look up the information, give your best educated guess.

    • B. 

      Refer them to the regulation that governs their travel.

    • C. 

      Provide them with the passenger terminal website.

    • D. 

      Seek help from your supervisor.

  • 18. 
    (404) When briefing passengers on travel restrictions, documents you will ensure they possess if required include a valid photo identification (ID) card,
    • A. 

      A leave form or pass, official military orders, a passport, and visas only.

    • B. 

      Official military orders, a passport, visas, and AMC Form 30-FCG only.

    • C. 

      A leave form or pass, official military orders, a passport, visas and vaccination records only.

    • D. 

      Official military orders, a passport, visas, vaccination record, and an AMC Form 30-FCG only.

  • 19. 
    (405) When making a flight information announcement about a departing flight that has been delayed, you should update passengers every...
    • A. 

      5 minutes.

    • B. 

      10 minutes.

    • C. 

      15 minutes.

    • D. 

      20 minutes.

  • 20. 
    (405) When making a roll call announcement, which information should you give passengers first?
    • A. 

      Your rank, name, mission number, and destination of the flight.

    • B. 

      Give them operational details about a flight that may make them uncomfortable.

    • C. 

      Tell them to be travel ready and let them know when you change space-available categories.

    • D. 

      Give them a brief explanation of the roll call process to include categories and date and time of sign-up.

  • 21. 
    (406) When checking the travel category to determine travel eligibility, one way dependents and family members are authorized to travel in space-required status is when they are...
    • A. 

      Participating in school activities during the school year.

    • B. 

      Traveling on temporary duty accompanied by the sponsor.

    • C. 

      Unaccompanied on ordinary leave traveling accompanied.

    • D. 

      Issued official travel orders under emergency leave conditions.

  • 22. 
    (406) When verifying transportation authorizations for space-required passengers, what information should you check against the passenger's identification (ID) card of someone who is traveling on permanent change of station (PCS) orders?
    • A. 

      Name, grade, and social security number.

    • B. 

      Unit, major command, and unit address.

    • C. 

      If dependent travel is authorized and priority of travel.

    • D. 

      Signature of the unit commander and clear text address.

  • 23. 
    (406) After determining travel eligibility for space-required passengers, to check travel clearances, you must determine if the passenger is eligible to travel to the destination by checking the required documents such as passports, visas, and immunization records for...
    • A. 

      Tendency, ingenuity, and deftness.

    • B. 

      Suitability, reliability, and proficiency.

    • C. 

      Capacity, presence, creativity, and ineffectiveness.

    • D. 

      Presence, currency, accuracy, and completeness.

  • 24. 
    (407) If active duty Air Force SSgt James Curtis is traveling with emergency status annotated on his leave form, which of the following Continental United States (CONUS) or overseas unfunded travel options is SSgt Curtis eligible for?
    • A. 

      CONUS to CONUS only.

    • B. 

      CONUS to overseas only.

    • C. 

      Overseas to overseas only.

    • D. 

      Overseas to CONUS only.

  • 25. 
    (407) During the task of determining eligibility for space-available travel, under which travel category may uniformed service members travel while on permissive temporary duty (TDY) orders for house hunting?
    • A. 

      Category I.

    • B. 

      Category II.

    • C. 

      Category III.

    • D. 

      Category IV.

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