2nd Jan Online Quiz
.
- 1.ADSL Deactivation through retail SR.......?
- A.
Store- NA- Individual-LCM consumer complaint-Adsl Deactivation-Adsl Request
- B.
Store- NA- Individual-LCM consumer complaint- Adsl Request- Adsl Deactivation
- C.
Store- NA- Individual-Cst Request- Adsl Request- Adsl Deactivation
- D.
Store- NA- Individual-LCM consumer complaint- Adsl Deactivation- Deactivation
- 2.Dsl Discount any new Acquisition cst will enjoy ........ discount?
- A.
10%
- B.
15%
- C.
20%
- D.
25%
- 3.Multi Sim(New Process) for Premium, Platinum cst is eligible for the 1st & 2nd multi sim without any deposit but in 3rd multi sim he will pay?
- A.
With 500 le deposit
- B.
With 1000 le deposit
- C.
With 1500 le deposit
- D.
Without any deposit
- 4.SKU for adsl replacement......?
- A.
Stand alone
- B.
9845
- C.
4598
- D.
588
- 5.Multi Sim(New Process) for welcome ,core,med and high cst is eligible for the 2st multi sim with deposit 500 Le?
- A.
True
- B.
False
- 6.How many cst take free Multi sim at Business Red300?
- A.
1 Multi SIM
- B.
2 Multi SIM
- C.
3 Multi SIM
- D.
NA
- 7.In case land line copper one day we make sr?
- A.
Store - Individual- Adsl process- Retail fibber1day Adsl – Process control
- B.
Store - Individual- Adsl process- Retail 1day Adsl – Process control
- C.
Store - Individual- Adsl process- Retail 1 day – Process control
- D.
Store - Individual- Adsl process- Retail Adsl – Process control
- 8.Deactivation postpaid In case customer have lock?
- A.
Store - Individual - Churn - Retail Retention- Deactivation/ lock feature
- B.
Store - Individual - Churn - Retail Retention - Churn Deactivation
- C.
Store - Individual - Activation - Retail - Deactivation/ lock feature
- D.
Store - Individual - Churn - Retail - Voice Deactivation Request
- 9.In postpaid in case cst need to early installment to we pay this amount on sku?
- A.
015
- B.
880
- C.
014
- D.
810
- 10.In corporate deactivation 1-3 lines voice or data SME/SOHO SR .......?
- A.
Corporate- Churn Corp-Retention- Deactivation
- B.
Corporate- Churn Corp- Frontline Retention- Deactivation
- C.
Corporate- Churn corp-Retention- Deactivation voice&dataline
- D.
Corporate- Churn corp-Frontline Retention- Deactivation voice&dataline
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