18,19, and 20
21 for all alcohol beverages
18, 21, and 21
None of the above
Was born in 1952 and is a male.
Was born in 1957 and is a female
Was born in 1952 and is a female.
Was born in 1957 and is a male.
(1) State the policy, "I am sorry, I am no longer legally able to serve you".
(2) Give clear reasons and not judge the guest.
(3) Call for backup if needed.
(4) Inform the guest that they are intoxicated and threaten ejection for not cooperating.
1, 2, and 3 only.
High tolerance causes intoxication faster
High tolerance causes intoxication slower
Tolerance has no effect on intoxication
Low tolerance causes intoxication faster
Low tolerance causes intoxication slower
Prevent people from drinking alcohol as much as possible.
Make a reasonable effort to prevent alcohol-related problems.
Only intervene if the associate works in an area that serves alcohol.
There is no legal expectation for associates.
Accuse the guest of being intoxicated and threaten ejection from the facility.
Offer non-alcoholic beverages or food for a guest showing signs of impairment.
Ask other members of the guest’s party to help keep the guest safe and keep the guest from drinking any more alcohol.
Approach the guest with a pleasant, positive attitude at all times.
Start a conversation with an underage guest attempting to buy or drink alcohol to explain the policy of the facility and the state law.
4 hours before gates open to the public
No later than kickoff
No earlier than 4.5 hours before kickoff
Commissions will only be reduced if the location is not cleaned properly.
The cashier who had the biggest shortage.
The shortage will be deducted from the group's commission.
Don't call it a shortage. It's a vertical monetary challenge.
The same great service
Sub par service
Arrive to work.
Offering at least one additional item.
Serving the guest 4 beers per ID.
Repeat the order to ensure the accuracy.
Thanking the guest and offering a fond farewell.
Listening to your iPod, and not paying attention to the guests.
If you ask for their ID.
If you will serve them more than 2 drinks.
If you will refill or rehash a cup they give you.
If you will serve them after alcohol cutoff.
Stop all service until the anthem is complete.
Turn off the lights if possible
Sing along while continuing to help the next guest.
Refill the popcorn machine.
Yes, and we get to turn on the flashing lights, bells, whistles, and sirens.
Yes, and we thank the guest politely and put it in a non-charge cup, out of view of the guests.
Yes, and we can place it in our register drawer or pockets.
It is a dangerous traffic area, and no passing is allowed.
Special equipment is near, such as an electrical panel, and nothing should block that area.
It is the designated area for nacho chip boxes, which need to be stored 6" off the ground.
After using the restroom or coming back from break.
After touching your hair, face or body.
After taking out the garbage.
After handling money.
After sneezing, coughing or using a tissue.
After handling chemicals that might affect food safety.
Before putting on disposable gloves.
Before starting work
After handling raw meat and poultry
After eating or drinking
After leaving or returning to the stand
It is a damaged box delivered from the warehouse and should be returned.
It is where items you want to eat during your break are kept.
It is where overcooked, damaged or unfit for sale items are placed for a supervisor to review for credit.
It is another name for a garbage can.
The spouse or friend as long as they know the full name and the credit card number.
A supervisor or manager who will turn it into the cashroom.
The guest who lost it, and only if they have a government issued photo ID with the matching name on it.
The next person in line.
Turn on the fans before any cooking begins and turn it off before everyone leaves.
Turn the fans on only once you open the shutters
Wait for Packers maintenance crew before you do anything.
Leftover hot dogs, brats, pizza, and hamburgers that were cooked, but not sold.
Your game day meal you did not get to eat during the game.
Non-chargable food items left over, such as popcorn, hot dog buns, or nacho cheese.
Items purchased that you have a valid receipt for.
No food or beverage items are allowed to leave the building.