A baby rabbit is born
The REFT removes permanently
It adds 4 installment fees
The decrease doesn’t apply to the bill that’s out
Timeline for documents sent (mail, fax, email)
Any action needed by the caller (sending in a trailing document)
Any follow up work that you (MCR) will complete (changing the due date once payment posts)
Next due date
All of the above
True
False
True
False
We contact SST for approval to reverse
We contact Underwriter for approval to reverse
If you are a Moderate or Complex rep, with evidence that it is company error, you can reverse the policy.