2013 Plsc Leg Bb#8

5 Questions | Total Attempts: 68

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Leg Quizzes & Trivia

Questions and Answers
  • 1. 
    When an Inland Marine policy says an Overflow exists on policy or see Overflow, what does that mean?
    • A. 

      The policy needs to be re written

    • B. 

      The Inland Marine system can only hold 40 Inland Marine items. If there is a need to schedule more items, they must be scheduled on an Overflow list.

    • C. 

      The items that are scheduled are over flowing out of the home

  • 2. 
    True Or False we can tell an agent or member the reason for an increase and explain coverages on an umbrella policy?
    • A. 

      True

    • B. 

      False

  • 3. 
    True or False on a bam account when there is an orange box reflecting a warning, it is ok to change the next due date?
    • A. 

      True

    • B. 

      False

  • 4. 
    If a member calls in and tells you they want to be listed on Nationwide’s do not call list, what do you do?
    • A. 

      Tell them there is no such thing and disconnect the call

    • B. 

      Tell them you are happy to help, find out what they want opted out from, and take care of it by following the handling procedures in Inquira

    • C. 

      Explain they have no choice but to be contacted by Nationwide, it’s the law

  • 5. 
    True or False If an agent calls in and has questions about coverages or questions regarding writing a policy, we transfer the call to the AOA Helpdesk?
    • A. 

      True

    • B. 

      False

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