2013 Bb # 4

5 Questions | Total Attempts: 446

SettingsSettingsSettings
Please wait...
2013 Bb # 4

Questions and Answers
  • 1. 
    What does InQuira training consists of?
    • A. 

      30-minute iDrive CBT

    • B. 

      Call Center Communication ONLY

    • C. 

      No Training

    • D. 

      1 Hour Classroom training and a 30-minute iDrive CBT

  • 2. 
    What is My Productivity Time?
    • A. 

      Allows you time to arrive 10 minutes late

    • B. 

      Allows you time to plan, educate, prepare for providing a great member experience

    • C. 

      Allows you to leave 10 minutes early

    • D. 

      Allows you time to chat with your friends on the floor

  • 3. 
    How many minutes will be allowed for My Productivity Time?
    • A. 

      5 Minutes

    • B. 

      20 Minutes

    • C. 

      10 Minutes

    • D. 

      30 Minutes

  • 4. 
    When during your shift will you use My Productivity Time?
    • A. 

      Before you go on break

    • B. 

      At the beginning of your shift

    • C. 

      When it is scheduled by (T-COMM) Network

    • D. 

      10 Minutes prior to the end of your shift

  • 5. 
    What AUX would you go into for My Productivity Time? 
    • A. 

      Aux 0

    • B. 

      Aux 7

    • C. 

      Log out of Softphones

    • D. 

      Aux 1

Back to Top Back to top