2012 Plsc Pcio Quiz 3/19
5 Questions
| Total Attempts: 34
Questions and Answers
- 1.In this state, a member with a NICOA policy must carry both comprehensive and collision in order to have full glass coverage.
- A.
California
- B.
Colorado
- C.
Washington
- D.
Texas
- 2.When signing up for Flex Check, a member will receive the Easy Pay Discount:
- A.
Every month
- B.
Only if the policy is New Business
- C.
For one policy period
- D.
If they’ve had Flex Check for over a year
- 3.How can a member extend liability from his primary home policy to another location?
- A.
Add an HO70 for rental properties
- B.
Add the location address to the AD screen if there is no supporting policy
- C.
Add the supporting policy number to the R6 screen
- D.
All of the above
- 4.In which of these situations do you need to document that you notified an agent of a hard or soft cancellation?
- A.
No need to document
- B.
When transferring the member to the agency or CARE team, or leaving a voicemail
- C.
When e-mailing the agency or CARE team
- D.
Both B & C
- 5.A member with a BAM billed auto policy received a bill in error because we did not process a due date change in time. How can the bill be cleared?
- A.
By processing a debit/credit note
- B.
Tell the member to pay it and the account will updated next month
- C.
By processing an FX70 transaction
- D.
By processing an FXA0 transaction
Questions: 12 | Attempts: 54 | Last updated: Mar 3, 2015
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