2012 Bb#25

5 Questions

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Online Test Quizzes & Trivia

Questions and Answers
  • 1. 
    In Claims Gateway where would you locate Car Key Replacement coverage on the policy?
    • A. 

      Endorsements tab in Common Policy View

    • B. 

      Coverages tab in Common Policy View

    • C. 

      This coverage cannot be seen on the policy

    • D. 

      None of the above

  • 2. 
    • A. 

      No damage would be chosen on the V1 damage page in eCCAp

    • B. 

      No deductible would apply

    • C. 

      Pays up to $400 to replace the PH lost or stolen keys or car entry device

    • D. 

      All of the above

  • 3. 
    What would your loss chain be when you file a Car Key Replacement claim?
    • A. 

      One Vehicle>All other>Auto Lockout>Type in description ‘Car Key Replacement’

    • B. 

      One Vehicle>All other> Disablement> Type in description ‘Car Key Replacement’

    • C. 

      One Vehicle>All Other>All Other>Type in description ‘Car Key Replacement’

    • D. 

      You would not file a claim

  • 4. 
    What would you advise the customer once the Car Key Replacement claim was filed?
    • A. 

      Save their receipts

    • B. 

      Claims associate will contact them about the reimbursement for replacing their keys

    • C. 

      Claims associate will contact the PH within the next business day

    • D. 

      All of the above

  • 5. 
    What does Allied Extra coverage EXABLO cover? 
    • A. 

      Auto and Home Key replacement

    • B. 

      Towing of vehicle

    • C. 

      Flat tire change

    • D. 

      None of the above