#2 General Info. Powerpoint Quiz

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Microsoft Powerpoint Quizzes & Trivia

Training Quiz 2 - General Info.


Questions and Answers
  • 1. 
    A member comes to the desk inquiring about renting a locker in the Extended Ed hallway, what should you tell them?
    • A. 

      No problem! Let me prorate that to match the expiry date of your current membership! Your total is XX dollars.

    • B. 

      Unfortunately those lockers do not belong to us (they belong to the SAPHER student council) and therefore we cannot rent them out

    • C. 

      We aren't renting lockers right now, come back some other time

    • D. 

      Just grab any locker without a lock on it

  • 2. 
    What do you do if the alarm panel located near FK02 goes off?
    • A. 

      Determine which doors set off the alarm on the panel, run upstairs to check on the door, go back to the desk and silence the panel by turning it off, back on, then back off (to silence upstairs), and then back on again to re-arm

    • B. 

      Determine which doors set off the alarm on the panel, call security + wait for them to get here, have security check on the area that set off the alarm and then have security re-arm the alarm panel

    • C. 

      Determine which doors set off the alarm on the panel, Turn off the alarm to silence at the desk, turn back on, turn off again to silence upstairs. If staffing allows, send someone to check out the area

    • D. 

      Call security, we don't deal with this alarm panel

  • 3. 
    Are there any times when our facilities are closed completely? Do members receive refunds on their memberships during these times? (check all that apply)
    • A. 

      Yes members get refunded for the days they aren't able to use our facility due to closure

    • B. 

      No refunds are given as the Joe Doupe Centre remains open during the Christmas break (when we're closed)

    • C. 

      Yes FKC + Max Bell do close for certain holidays and over the Christmas break

    • D. 

      We're open everyday, 365 days a year

    • E. 

      2 weeks of free membership gets added to the end of their current membership for the inconvenience

    • F. 

      All of our facilities are closed on STAT holidays (with the exception of special events)

  • 4. 
    What are 3 guidelines people need to follow if they want to put up posters in our facility?
    • A. 

      All posters must have a UofM logo to be allowed to be put up in our facility

    • B. 

      They can only be posted with sticky tack or painter's tape

    • C. 

      They need to be approved/stamped by the General Office (rm 102)

    • D. 

      The must specify which date + time they were put up

    • E. 

      They cannot conflict with any programs that Bison Rec Services offers

    • F. 

      The font can only be Helvetica Bold on the poster

  • 5. 
    When a delivery comes to our desk what is the first thing you should do? Do you have to sign for deliveries?
    • A. 

      Greet the deliveryman, but send him to the general office because we don't accept packages at the desk

    • B. 

      Check to make sure the package is for us (or someone in Cubeville) and get a coordinator to sign for it. CSRs do not have to sign for deliveries

    • C. 

      Check to make sure the package is for us (or for someone in Cubeville) and then we can sign for it

    • D. 

      It doesn't matter who the package is for, we take ALL deliveries in the building at the CSR desk