Hospital Pharmacy Management! Trivia Questions Quiz

10 Questions | Total Attempts: 123

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Hospital Pharmacy Management! Trivia Questions Quiz

Below is a Hospital Pharmacy Management Trivia Questions Quiz. There are different levels of knowledge that one is required to have so as to work at departments in the hospital, and if you work at the pharmacy, you need to know how to read the different prescription, know how to handle medicine and manage your stock. How about you take this test and refresh your memory.


Questions and Answers
  • 1. 
    When emailing Member_AR, an order # should always be included.
    • A. 

      True

    • B. 

      False

  • 2. 
    When a Member has an outstanding balance and prefers to mail in a check, their order will be cancelled automatically.
    • A. 

      False

    • B. 

      True

  • 3. 
    It is 3:30pm Central time and a Member would like to know why their medication is a different color this month. Which extension would you transfer the Member to?
    • A. 

      5954

    • B. 

      1129

    • C. 

      5101

    • D. 

      5270

  • 4. 
    You should verify the Member's shipping address in MailRX when placing an order.
    • A. 

      True

    • B. 

      False

  • 5. 
    If a retail pharmacy request prescriptions transferred to them, you should advise them to fax a request to 303-793-0925.
    • A. 

      True

    • B. 

      False

  • 6. 
    When is it appropriate to verify the address from the the Address Screen in MailRx?
    • A. 

      You should always verify the shipping address from the Address Screen.

    • B. 

      When the Member gives you a different address then the one on the Front Screen.

    • C. 

      You should always use MS Tool to verify the shipping address.

    • D. 

      None of the above

  • 7. 
    What information is required to be gathered when speaking with a Pharmacy or Member?
    • A. 

      Pharmacy name and caller name

    • B. 

      Pharmacy name, RX#, and Pharmacy NAPB# or NPI#

    • C. 

      Pharmacy name, NABP# or NPI#, caller name, Member's phone#

    • D. 

      None of the above

  • 8. 
    When is it appropriate to use the after hours Pharmacist extension?
    • A. 

      You should always use 5270

    • B. 

      If it involves an prescription filled by WellDyneRX, you cannot reach an RPh at 5270 and it is not an emergency

    • C. 

      If it is an emergency, you cannot reach a RPh at 5270, and it involves a prescription filled by WellDyneRx

    • D. 

      None of the above

  • 9. 
    Which information can be used for verification purposes from a pharmacy?
    • A. 

      Member's DOB

    • B. 

      Member's Social Security#

    • C. 

      Pharmacy NAPB# of NPI#

    • D. 

      Member's Name

    • E. 

      Member's Address

    • F. 

      Member's ID#

    • G. 

      RX#

  • 10. 
    If a check was mailed in and research is needed on the account, you should email Member_AR the following information: 
    • A. 

      Check#

    • B. 

      Bank's name

    • C. 

      Name on check

    • D. 

      Routing#

    • E. 

      Check date

    • F. 

      Amount of check

    • G. 

      Checking account#

    • H. 

      If the check has cleared Member's bank