05c Rcs: The Rack - Cutrubus Audi Vw

10 Questions | By Dhalseth | Last updated: Mar 22, 2022 | Total Attempts: 39

Questions

Settings

Create your own Quiz

05c Rcs: The Rack - Cutrubus Audi Vw - Quiz

This is your description.

Questions and Answers

1.

Excluding internal repair orders, the average dealer writes approximately ____ repair orders each day.
- A.
  
  50
- B.
  
  20
- C.
  
  40
- D.
  
  30
2.

Success is less an accident and more a product of effort.
- A.
  
  True
- B.
  
  False
3.

The average American reaches a break-even point or equity position when their vehicle is between __________years old.
- A.
  
  5-7
- B.
  
  3-5
- C.
  
  1-3
- D.
  
  7-9
4.

As an Ultimate Image Sales Professional, it is important that you take a reactive approach to securing your potential sales.
- A.
  
  True
- B.
  
  False
5.

When working "The Rack" how many vehicles should you inspect and pursue?
- A.
  
  10
- B.
  
  5
- C.
  
  20
- D.
  
  15
6.

Before inspecting vehicles that are on the rack/hoist, it is important that you obtain permission from the service manager to avoid stepping on any toes.
- A.
  
  True
- B.
  
  False
7.

When you are making a prospecting call to a client who has a car being repaired, upon hearing the name of the dealership, a service client…
- A.
  
  Expects you to deliver the car to them.
- B.
  
  Thinks you are trying to sell them something.
- C.
  
  Assumes you are calling to say there are more repairs required to the vehicle.
- D.
  
  Hang up the phone.
8.

When making prospecting calls to clients who have a vehicle being repaired, when you tell them the dealership may be interesting in purchasing their vehicle, the client's response is generally…
- A.
  
  "How much?"
- B.
  
  "I love my car, I can't sell it."
- C.
  
  "Will you shuttle pick me up?"
- D.
  
  None of these
9.

When you are making a prospecting call to a client who has a car being repaired, _____% will make an appointment to see you since they have to come into the dealership to pick up their vehicle anyway. And _____% will test drive a new car.
- A.
  
  50% will make an appointment; 80% will test drive a new car.
- B.
  
  100% will make an appointment: 50% will test drive a new car
- C.
  
  10% will make an appointment: 100% will test drive a new car.
- D.
  
  80% will make an appointment; 50% will test drive a new car.
10.

It is easy to get the client to make an appointment because they have to come pick up their vehicle anyway.
- A.
  
  True
- B.
  
  False