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  • dell
  • cisco
  • accenture
  • yale
  • phoenix

Help authoring made easy

No installations or IT help required. Write with ease and customize instantly
Create content in minutes using help authoring

With ProProfs help authoring software, you can create content in minutes using our WYSIWYG editor. Importing existing files from MS Word, Robohelp, Flare etc is also easy and intuitive. Feel free to create intuitive designs for your knowledge base the way you want with CSS and HTML designs.

  • Browser based documentation
  • Instant content migration
  • Design pages with HTML and CSS

One source. Multiple outputs

Create content once and publish in multiple channels
Consolidate all your documentation in one knowledge base

Consolidate all your documentation in one knowledge base, using one tool. You can then publish the entire content instantly as a webpage, PDF, ebook or HTML file. You can also publish content such as help articles, help docs, user guides, including tooltips, overlays and pop-ups.

  • Publish content as PDF, ebooks & more
  • Find all your documentation in one central location
  • Create and publish context sensitive help

Teamwork and reporting

Collaborate with teams to create multiple knowledgebases. Control access
Collaborate with teams to create multiple knowledgebases

Using ProProfs help authoring tools you can assign various roles and permissions such as administrators, writers, contributors, who can create and manage content. Tracking progress is also easy with revision history. You can also add restrictions and lock content.

  • Grant or revoke access to knowledge base
  • Prevent overwriting with restrictions
  • Document progress in revision history

Create beautiful help documentation

Your documentation, your design
Create beautiful help documentation

You can fully customize your documentation to create knowledge bases, FAQs, wiki and guides that match your brand. You can create custom headers, colors, fonts and logos. You can also change the themes at a click or use your own CSS to make extensive changes to the design.

  • Customize headers, colors & logos
  • Use CSS and your own themes
  • Go for complete white label

Context-sensitive help authoring

Create tooltips, lightboxes & popups
Context-sensitive help authoring

You can use ProProfs help authoring tool to create context-sensitive help for your websites or mobile applications. You can create tooltip, popups and lightboxes, with no coding experience, and embed them on your product UI, webpages or apps to offer precise help whenever your customers need it.

Content engagement & SEO optimization

Get your documentation indexed in search engines. Track user feedback
Content engagement & SEO optimization

You can choose to keep your knowledge base private or publicly searchable on the Internet. You can integrate with Google Analytics to track what queries customers are using to find your content. Capturing user feedback is also easy with built-in rating surveys.

  • Webmaster and Google Analytics support
  • Automatics sitemap and meta tag support
  • Measure engagement with rating surveys

100+ settings, powerful integrations

Enterprise help authoring software. Powerful integrations & more
100+ settings, powerful integrations

With ProProfs help authoring tool, you can create the best documentation using powerful features such as conditional content, workflows, merge tags and more. You can also integrate with different CRMs, live chat apps and helpdesks such as Zendesk. Desk.com, Olark & more.

Perfect For

Online Documentation
Online Documentation

Create online documentation at a snap, using a WYSIWYG editor that helps you easily format content & CSS styles.

Context Sensitive Help
Context Sensitive Help

Create well-structured wikis that serve as user manuals & guides for your products and services.

Knowledge Management
Knowledge Management

Facilitate employee knowledge sharing & boost trainings with an effective corporate knowledge repository.

Testimonials

  • Everyone should give it a try!
    I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
    Daniel Stein
    Professor Daniel Stein,

    Director of Technology Initiatives, Touro College

  • Excellent Customer Service!
    ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
    Bill Wisell
    Bill Wisell,

    Health Licensing Coordinator, Nebraska Department of Human and Health Services

From our blog

4 Help Authoring Mistakes Technical Writers Should Avoid

4 Help Authoring Mistakes Technical Writers Should Avoid

The first time I heard this high falutin sounding word “help authoring” it was a profoundly excruciating experience. That was a time when I was just starting out on my journey as a technical writer. But now the word doesn’t seem so daunting, in fact, I feel these two words succinctly sum up...
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Help Authoring Tools: Buyer’s Guide

Help Authoring Tools: Buyer’s Guide

Help Authoring is the process of creating, designing, publishing and managing online documentation. Using help authoring tools you can create help manuals, wikis, software documentation, product guides and more. These tools can be used by an individual author or a team...
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Help Authoring With A Knowledge Base Software

Help Authoring With A Knowledge Base Software

Online help systems are crucial to the success of any software program. Software applications can be extremely complicated and difficult for some to use. The use of a help system can be essential as it will ensure that people will have an easy time handling all of their various needs through the program...
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How To Select the Best Online Help Authoring Tool

How To Select the Best Online Help Authoring Tool

It is always a good idea to have an online help authoring tool on hand if you need assistance with getting online tutorials devised and ready for use. This is to ensure that the help programs in any software you create are as easy to figure out as possible. However, you need to be cautious...
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