With ProProfs help authoring software, you can create content in minutes using our WYSIWYG editor. Importing existing files from MS Word, Robohelp, Flare etc is also easy and intuitive. Feel free to create intuitive designs for your knowledge base the way you want with CSS and HTML designs.
Consolidate all your documentation in one knowledge base, using one tool. You can then publish the entire content instantly as a webpage, PDF, ebook or HTML file. You can also publish content such as help articles, help docs, user guides, including tooltips, overlays and pop-ups.
Using ProProfs help authoring tools you can assign various roles and permissions such as administrators, writers, contributors, who can create and manage content. Tracking progress is also easy with revision history. You can also add restrictions and lock content.
You can fully customize your documentation to create knowledge bases, FAQs, wiki and guides that match your brand. You can create custom headers, colors, fonts and logos. You can also change the themes at a click or use your own CSS to make extensive changes to the design.
You can use ProProfs help authoring tool to create context-sensitive help for your websites or mobile applications. You can create tooltip, popups and lightboxes, with no coding experience, and embed them on your product UI, webpages or apps to offer precise help whenever your customers need it.
You can choose to keep your knowledge base private or publicly searchable on the Internet. You can integrate with Google Analytics to track what queries customers are using to find your content. Capturing user feedback is also easy with built-in rating surveys.
With ProProfs help authoring tool, you can create the best documentation using powerful features such as conditional content, workflows, merge tags and more. You can also integrate with different CRMs, live chat apps and helpdesks such as Zendesk. Desk.com, Olark & more.
Create online documentation at a snap, using a WYSIWYG editor that helps you easily format content & CSS styles.
Create well-structured wikis that serve as user manuals & guides for your products and services.
Everyone should give it a try!
I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
Director of Technology Initiatives, Touro College
Excellent Customer Service!
ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
Health Licensing Coordinator, Nebraska Department of Human and Health Services
The first time I heard this high falutin sounding word “help authoring” it was a profoundly excruciating experience. That was a time when I was just starting out on my journey as a technical writer. But now the word doesn’t seem so daunting, in fact, I feel these two words succinctly sum up...
Help Authoring is the process of creating, designing, publishing and managing online documentation. Using help authoring tools you can create help manuals, wikis, software documentation, product guides and more. These tools can be used by an individual author or a team...
Online help systems are crucial to the success of any software program. Software applications can be extremely complicated and difficult for some to use. The use of a help system can be essential as it will ensure that people will have an easy time handling all of their various needs through the program...
It is always a good idea to have an online help authoring tool on hand if you need assistance with getting online tutorials devised and ready for use. This is to ensure that the help programs in any software you create are as easy to figure out as possible. However, you need to be cautious...