• sony
  • dell
  • cisco
  • accenture
  • yale
  • phoenix

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IT documentation tool

Include images and a structured table of contents to make your content presentable. Easily build IT documents and manuals with WYSIWYG editor. Is your content locked in a Word Doc? Unlock it and transform it easily into an online user manual using online documentation tools. Embed cross-referencing to direct your customers to relevant help articles and provide them seamless search experience. Create an impressive web-based guide or manual faster using ProProfs online documentation template.

Update & Reuse Content With Online Document Editor

Customize content for your customers

IT Documentation

Are your customers spread across the globe? Tailor the content of your IT documentation keeping into account their country, viewing devices, IP address, etc., using conditional content. Reuse your content with ProProfs Online Document Editor. Instantly clone a document and rebrand it in a hassle-free way. Use merge tags to update content regularly.

Powerful Search Functionality

Make your document highly-searchable

IT documentation software

Use intelligent search features of IT documentation software to suggest relevant pages, articles and videos while your customers browse through the content. Provide an inclusive search experience by including a table of contents that clearly shows the various sections of the document. Embed cross-linking to direct readers to a help article or a page that has detailed information. Optimize your web-based document for SEO so that the content ranks high on search engines.

  • Table of contents
  • Cross-linking for reference
  • Intuitive search functionality

Context-Sensitive Help To Delight Customers

Simplify IT-related terms and concepts with tooltips, lightboxes and popups

Context-sensitive help to delight users

Provide context-sensitive help to your customers to help them comprehend complex terms and concepts. Explain content in a better way with tooltips, lightboxes and popups. Use web documentation tools to provide additional help to your customers and delight them every step of the way while they navigate through the document.

  • Describe difficult concepts with lightboxes
  • Offer additional help using tooltips
  • Use popups to explain jargons

Over 100 Powerful Settings & Integrations

Gain valuable insights and manage your documentation smartly

Integrate your web-based IT documentation with powerful tools like Wufoo, Zendesk, Google Analytics among others. Make your online manuals and guides impactful and customer-ready with powerful integrations. Gain valuable insights to know search patterns of your customers. Configure your document with the help of HTML and CSS. Be a pro at managing your documentation with features like merge tags and conditional content.

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