Foster collaboration among teams by creating an in-house knowledge bank using our internal knowledge base software. Add users with a single click. Assign roles such as administrator, editor, viewer, and contributor to different individuals or teams and provide them permissions based on their roles. Delete users easily or make a user inactive.
Build a knowledge base from scratch using our powerful internal knowledge base software. Write, edit, and upload content easily with MS Word-like editor. Choose from basic and advanced formatting options and handpick your favorite fonts to style your content. Develop an impressive internal knowledge base and manage information in one place.
Your employees prefer being on the go. Enable them to find information from anywhere and anytime they want. Create an online internal knowledge base that works well on multiple devices such as mobile phones, tablets, and laptops. Ensure that your knowledge base works seamlessly on any operating system, including Windows, iOS, or Android.
Track knowledge base performance and know what your employees are looking for with our internal knowledge base tool. Find which keywords led to successful searches and which failed to yield results. See articles that are popular or rated poorly by employees. Find broken links and fix them. Leverage these insights to improve the performance of your internal knowledge base platform.
Create a knowledge base and use contextual help tools to create on-site and task-based help.
Design, create, publish and maintain help files, manuals and documentation using help authoring software.
Collaborate with team members to create public and private wikis. Manage content with advanced authoring options.
Write, edit, and upload content easily. Choose from basic or advanced formatting options to style your content.
Boost collaboration among employees by assigning separate roles to different teams.
Know your employees are searching for. Analyze search patterns and improve results.
View and manage knowledge base on laptops, tablets or smartphones.
Brand your help site with customized fonts, colors, logos & more.
Centrally access company documents, manuals & more.
Everyone should give it a try!
I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
Director of Technology Initiatives, Touro College
Excellent Customer Service!
ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
Health Licensing Coordinator, Nebraska Department of Human and Health Services
An internal knowledge base software (aka internal KB) is a knowledge bank created by an employer to be consumed strictly by their employees. Consider it to be a 24/7 instant self-help that employees can source whatever information they want, whenever they want, from wherever they are.
Internal knowledge base software benefits on three major fronts:
All you need is the right knowledge base software to build a compelling online knowledge repository for your employees. A powerful tool provides you everything you need to create an internal knowledge base, right from authoring and publishing features to collaboration and customization options. Read this guide to learn about How To Create an Internal Knowledge Base.