Pick a template of your choice and start creating an FAQ section for your website. Write and edit content easily with the MS Word-like text editor provided by our FAQ tool. Want to pace up the content creation process? Import existing content from PDFs, word docs, and PPTs, right into your FAQ section. Customize with your firm’s logo, brand name, fonts, and themes.
Provide your customers with an effortless browsing experience with our Google-like search engine that autocompletes questions as customers start typing in something to search. Cross-link articles and drive customers to relevant help pages using our FAQ software. Add a table of contents for effortless navigation.
Building multiple sites is extremely easy with our FAQ management software. You can add new sites and customize them as per your target audience. Each site can have its own branding, domain name, theme, and more. Reuse content across multiple sites with the help of merge tags and content snippets. Track any revisions or updates made to the sites with revision history.
Create FAQs and empower your customers to resolve queries on their own. Provide customers with 24/7 instant self-help and reduce tickets by upto 80%. Ensure that FAQs work well on multiple devices, including mobile phones, laptops, and tablets. Deliver a delightful experience to your customers with our FAQ software.
Create a self-service help center and empower your customers to answer questions on their own without reaching out to your support staff.
Build online documentation that your service staff and customers can use to find information instantly. Design it with your company logo, brand name, and colors.
Make information-gathering seamless for your employees by creating a company-wide online wiki. Improve team collaboration and create a knowledge-sharing culture in your organization.
What you see while editing is exactly what you get when you publish your FAQs.
View and access knowledge base on laptops, tablets or smartphones.
Customers instantly find answers on your self-service help site.
Brand your help site with customized fonts, colors, logos & more.
Find answers instantly with a highly searchable knowledge base.
Centrally access company documents, manuals & more.
Everyone should give it a try!
I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
Director of Technology Initiatives, Touro College
Excellent Customer Service!
ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
Health Licensing Coordinator, Nebraska Department of Human and Health Services
FAQ software helps you create a self-service FAQ section on your website. It empowers customers with self-help, enabling them to resolve queries on their own.
An FAQ page helps you provide a delightful problem-solving experience to customers. A well optimized FAQ section can offer customers direct answers to any questions they have regarding your product or service.