Founded in 1996, Zoho Corporation is one of the leading SaaS companies in the world. We offer a unique suite of software solutions that help organizations across the globe run better and achieve their business goals. Trusted by 60 million users globally, we strive to transform the way businesses work through our cutting-edge tools across sales and marketing, customer service, collaboration, and more.
We were looking for an easy-to-use content management portal to create user guides for our online software tools. We wanted our guides to be online, so our customers could access them anytime. Also wanted a tool that could help us update the guides, so our customers always had the latest version.
We started using ProProfs Knowledge Base and created multiple user guides for our software tools. Editing content or adding new content is as easy as it gets. All we need to do is edit or add new content, click a couple of buttons, and the page is live!
ProProfs Knowledge Base improved our customer service and made our content creation process quicker.