What pops in your mind when you read the word - Wiki?
It’s most likely the online Wikipedia that we bump into almost every day on Google while searching for any information. The quick and collaborative nature of online Wikipedia has made it a go-to place for all of us to find reliable information in a moment.
Imagine if you had something similar in your organization. A centralized wiki that acts as your company’s encyclopedia comprising critical information about your vision, mission, policies, projects, offerings, and much more.
It would make information-gathering a matter of minutes. Your employees will be able to learn the ins and outs of their roles, your clients, and offerings, without badgering colleagues with questions.
If you are thinking of creating a company-wide wiki but don’t know where to start, here’s what you need to know. To build a comprehensive wiki, you need a powerful tool that helps you in all stages of wiki creation right from content authoring to publishing, and everything in between.
With a slew of options available online, picking one wiki tool can be challenging. Therefore, we have compiled a list of the best wiki software to help you make the right choice.
What is it that makes wiki software the best?
The best wiki software is easy to use and is packed with out-of-the-box features that work collectively to help you build an impressive online wiki for your employees. The best software helps your team in all stages of wiki creation, right from content authoring and editing to customizing and publishing. It provides you the option to bring your teams together and empower them to build the wiki in a collaborative way. Besides, the best wiki software provides an advanced reporting system that spotlights the improvement areas, knowledge gaps and helps you fix them.
The table below gives you a glimpse of the major features of the market-leading wiki tools. You can also dig into the details of each one of them after the table.
Top 19 Wiki Tools and Their Key Features
Wiki Software
Key Features
- 25+ ready-to-use, professionally built templates
- Write and edit with MS Word-like editor
- Supports public help centers and protected internal wikis
- Define roles and permissions
- Control the visibility of confidential information
- Set workflows to allow content review
- Save different versions of the wiki
- Get insightful reports
- Works seamlessly with ProProfs Chat and Help Desk
- Save unlimited versions of your wiki
- Translate your wiki in over 50 languages
- Lock the page you are currently editing to avoid conflicts
- Write content & add images, tables, and URLs to your wiki
- Categorize content across multiple workspaces
- Customize the wiki using your brand logo, headers and footers.
- Requires server, maintenance, and installation
- Translate your company’s wiki in multiple languages
- Customize the wiki to match your brand
- Lock pages to ensure that no one else edits the work while you are on it
- Monitor the previous changes made to your wiki
- Customize from scratch using CSS
- Choose from a variety of templates to start creating your wiki
- Allow multiple authors to edit a page
- Get personalized feeds on article stages
- Add unlimited wiki pages and Q&As
- Customize your wiki with the fonts and themes that go with your brand
- Add workflows while creating wiki and ensure that content is reviewed before publishing
- Give relevant suggestions when employees type a question in the search bar
- Gain useful insights into your happy or unhappy customers, best and worst articles
- Control who can view, edit, and publish your articles
- Drag and drop files and images to your wiki
- Display or hide specific sections from employees
- Track previous changes and compare different versions of your wiki
- Find information instantly using Slack’s search commands
- Enable your teams to work on a single document collaboratively
- Identify knowledge gaps and understand how employees use your wiki
- Write content and preview pages with online editor
- Format your wiki using text styling, threaded comments, headings, and more
- Upload and download files easily to your wiki
- Track the changes made to your wiki and revert to a previous version
- Enable employees to share wiki pages with the whole team
- Upload unlimited files to your wiki
- Allow employees to work together on a single article
- Provide relevant suggestions even before employees complete typing their questions
- Get a sneak-peek into the content that employees are finding useful and articles that are turning obsolete
- Use HTML templates to give your wiki a customized look
- Apply password protection to your wiki and control who can edit and read the content
- Add, edit, and delete users easily
- Use simple wiki syntax to edit pages, add tables, media, and more
- Import and export content easily to your online wiki
- Allow multiple users to edit and format your wiki
- Share your wiki with anyone in the team or your contacts
- Find any information you need in a matter of seconds
- Write, edit, and style your content with easy-to-use editor
- Enable employees to give feedback on articles
- Allow only authorized users to access your wiki
- Create wiki pages using ready-to-use templates
- Allow multiple teams to work on your wiki pages
- Embed Google Drive files or any other existing files to your wiki
- Import content from external files
- Customize your wiki using style sheets and background images
- Write content, add images, and preview text with TiddlyWiki’s editor
Now, let’s take a deeper look at the individual features and pricing of each of the tools mentioned above.
1.ProProfs Knowledge Base
ProProfs Knowledge Base is one of the simplest wiki software. It can be used by people of all skills levels - technical experts as well as beginners to write, edit, customize, and manage your company wiki. An all-in-one wiki tool, ProProfs Knowledge Base equips you with everything you need to manage your company knowledge and make it accessible in a single click.
ProProfs Knowledge Base software is noted for its robust reporting system, Google-like search mechanism and a wide array of branding and customization options.
The tool offers over 14 integrations with third-party tools like Zendesk, Freshdesk, Wufoo, Google Analytics and more. Besides, you can even use it in combination with sibling tools - ProProfs Chat and Help Desk to provide an enriching experience to your employees.
Used and appreciated by renowned brands like Adobe, Acer, Nissan, and many more, ProProfs Knowledge Base is making a mark in the global business landscape.
Features:
-
Choose from a range of 25+ ready-made templates, to create your company wiki.
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Allot roles such as administrator, editor, contributor, and viewer to specific individuals and groups. Empower your teams to work collaboratively while creating a wiki.
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Set rules and conditions on specific parts of content to control their visibility.
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Write and edit content using an online editor that works like MS Word.
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Get meaningful insights into what your employees are searching for and whether they are finding the wiki helpful.
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Provide accurate content suggestions as employees start typing their questions in the search bar.
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Choose from over 600+ fonts and themes, add your brand name and logo, and create a wiki that resonates with your brand.
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Set workflow status to maintain transparency regarding the stage of an article and to ensure that content is reviewed properly before going live.
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ProProfs Knowledge Base integrates seamlessly with sibling tools - ProProfs Chat and Help Desk, to give you an enhanced user experience.
Pricing starts at $0:
$0 (forever free plan)
Why Use ProProfs Knowledge Base software?
User-Friendly
The software is designed keeping in mind both beginners with little to no technical knowledge. No software download or HTML skills required to use this wiki tool.
24x7 Support
Besides the self-help support, you can also contact us directly anytime you need, to get your issues resolved.
Customizable
Customize the wiki from scratch using CSS. Add your company’s logo, brand name and pick your favorite themes, colors, and fonts to create a stunning wiki.
Insightful Reporting
Get a comprehensive report on your wiki’s performance. Measure employee delight through metrics such as failed searches, poorly rated articles, total number of searches, broken links, and much more.
Appreciated by Global Brands
ProProfs Knowledge Base software has helped renowned brands address knowledge management and team collaboration issues effectively.
2.DocuWiki
DocuWiki is a versatile open source wiki tool that is noted for its clean and readable syntax. Feature-packed and easy to install, this software can be used to build a corporate wiki, private notebook, and software manual. Its built-in access controls and authentication connectors make it a perfect choice for enterprises looking for a solid security system. Creating a wiki is a quick and easy process with this powerful wiki tool.
Features:
DocuWiki runs a logical AND search which means all words in the query are used to provide accurate results.
Save as many versions as you want of your wiki pages. You can compare different versions with a Difference Viewer feature offered by this software.
Translate the wiki in your native language using the DocuWiki Localization Hub.
The tool locks the page you are editing, in case there are multiple users working on a single document. This avoids conflicts and gives you a clear picture of who is editing the content.
Pricing:
Available on Request
3.Zoho Wiki
Zoho Wiki is a simple knowledge management tool that enables you to create, manage, and share knowledge with your teams. Designed specifically for small businesses, this software is perfect for building a centralized knowledge portal and customizing it as you like. The tool works great for bringing all your teams together and empowering them to share knowledge and work collaboratively.
Features:
Write content, insert URLs, add images and tables, and use various editing options to create content.
Categorize content in different workspaces. Each workspace acts like a separate wiki with its own set of features.
Add users and categorize them as individual users, group users, and organization users. Have full control over who can write, edit, and delete content in the wiki.
Customize the wiki with your brand logo and by using suitable header and footer styles, panel positions and themes that match with your brand.
Pricing:
starts at $0.
4.MediaWiki
Trusted by various companies, MediaWiki is a popular collaboration and documentation platform. The software helps in collecting, organizing, and managing knowledge, and making it available to your target audience. Customizable and reliable, this wiki tool requires server maintenance and installation. The best part about MediaWiki is that it provides translation services that help you localize the wiki in your local language.
Features:
Writing and editing content is a piece of cake with this wiki tool. Edit individuals sections of a wiki article and preview the edited work.
Change the skin of your wiki site and use custom CSS to customize the wiki from scratch.
Translate your wiki in different languages and provide it to a diverse workforce.
Give different rights to signed-in users, anonymous users, admins, bureaucrats, and developers. While signed-in users can upload files and rename pages, admins can delete and recover pages, ban certain users by IP address and username.
Pricing:
Available on request
5.TikiWiki
An open source wiki tool that is based on a CMS setup, TikiWiki is used by businesses, governments, as well as individuals, to create a compelling online wiki. The software is flexible, customizable, and helps you deliver immersive experiences to your target audience. Easy to install and configure, TikiWiki offers a wide range of powerful features that assist in writing and structuring content and translating it into your preferred language.
Features:
Make your wiki pages read-only or hide them completely from a specific set of users. Give editing and viewing rights to a few users.
As wiki’s administrator, you can lock pages to ensure that other users can’t edit it.
Track previous changes made to the wiki pages. Compare any two versions of the wiki to identify who made the changes. Restore a page to a previous version anytime you want.
TikiWiki sends email notifications every time a page is edited. This helps you keep a close eye on the editing of important pages.
Pricing:
Available on Request
6.Confluence Wiki
Confluence Wiki software brings people, content, and ideas, in one place. It helps in everything right from content creation, designing and management to team collaboration. Create a collaborative community by bringing all your teams together in a single place using this powerful wiki software. Used and trusted by 35000+ global customers, Confluence Wiki is one of the best wiki tools for today’s modern teams. Flexible, and customizable, the tool grows with you as you expand and work with more teams.
Features:
Start creating a wiki instantly with the beautiful templates provided by Confluence Wiki software.
Co-edit in real time, publish updates and highlight changes. Collaborate with in line comments, mentions, and likes.
Stay updated with the article stages - In progress, draft, and any other activity in your wiki, on your personal home page.
Track all versions of your wiki and monitor the changes made to a page.
Pricing:
starts at $0.
7.AllAnswered
AllAnswered is an all in one knowledge management system that provides you the best of all the worlds - wiki, community, Q&A, and workflows. Powered by AI, this wiki software helps in managing and growing your knowledge over time. AllAnswered is noted for its built-in workflows, best-practice templates, and powerful integrations with tools such as Slack, Jira, GitHub, Google Docs, Google Slides, Figma, and many more.
Features:
Add as many pages and questions, answers, as you want in your online wiki.
Customize your wiki with the fonts, designs, and themes of your choice. Give it a unique look that resembles your brand.
Allow authenticated users to login with a single ID and password to your online wiki.
Add workflows to your document and ensure that error-free content is published.
Pricing:
starts at $1/user/month.
8.Helpie WP
Helpie WP is a wordpress knowledge base wiki plugin with bespoke features that allow you to increase team collaboration and improve information organization. Its dynamic capabilities help in building an impressive internal wiki for your teams. Multi-tier access controls, an advanced search system, frontend editing, and seamless navigation system, are some of the key highlights of this wiki software.
Features:
Provide accurate search results when readers type something in the search bar.
Customize the main section of your wiki, use category listing styles, and change the entire layout of your wiki.
Gain insights into your happy and unhappy employees, best and worst articles, searches and views, and much more.
Have full control over who can view, edit, and finally publish your wiki articles.
Pricing:
starts at $69/year.
9.SlimWiki
If you want to build a beautiful wiki for your employees, SlimWiki is the perfect choice. A simple and feature-rich tool, SlimWiki gives special focus to the layout and typography of a wiki just so you can be laser-focused towards content creation. This one-of-a-kind wiki software is a cloud-based solution that works well for small teams and offers a mobile-optimized UI. It works on the mantra that wikis don’t necessarily have to be complex and unattractive. Since, it’s something that your teams use on a regular basis, wikis should be able to keep your employees interested and engaged.
Features:
Drag and drop files and images to your wiki and expedite the process of content creation.
Make your wiki visible to all your teams, hide some sections from specific groups or individuals, and control who can and cannot access your online wiki.
Track previous changes, compare wiki pages, and monitor what changes are made to your wiki articles.
Pricing:
starts at $0
10.Kipwise
Kipwise is a cloud-based knowledge management tool that’s best for Slack teams who want to improve their knowledge management, promote team collaboration, induct new employees smoothly, and increase employee efficiency. This cloud-based software turns knowledge sharing extremely effortless and brings your teams closer. Kipwise works with the mission to help you build a Google for your company’s knowledge and make it easily accessible to your employees.
Features:
Use Slack’s search commands to find any information across your Kipwise wiki.
Ensure content is reviewed before publishing and assign questions to team members in case the search function doesn’t provide relevant answers.
Identify missing information in your wiki and understand how your team interacts with your company’s wiki.
Allow your team members to work on the same document in a fuss-free way with easy-to-use editor.
Pricing:
starts at $30/10 users/month.
11.WikkaWiki
WikkaWiki is a simple and flexible wiki engine that is written in PHP. It’s easy to install and offers various plugins and extensions for downloading. The tool has all the features you need to get your wiki up and running. It’s lightweight, standards-compliant and uses MySQL to store content. It provides simple options for editing text, uploading or downloading media files, revision control system and various other administration settings.
Features:
A fast and powerful online editor that enables you to edit content, preview pages, search and replace handlers.
Select from a wide range of wiki markup options such as text styling, threaded comments, headings, and much more.
Uploading and downloading files is a hassle-free process with WikkaWiki.
Track page history and compare page revisions easily as the changes are highlighted.
Pricing:
Available on request
12.Notion
Notion helps you make your life easier. It provides an all-in-one workspace for knowledge management and team collaboration. This cloud-based software has an extensive bunch of features across categories like user management, document management, collaboration and workflow management. Easy to use and customizable, Notion integrates seamlessly with over 50 applications to provide you an excellent user experience.
Features:
Monitor changes made in your wiki pages and revert to a previous version whenever you want.
Give permissions and allow members to share pages with the whole team in a shared hierarchy
Set rules to prevent individuals or groups from sharing pages with those outside the organization, disable guests, and much more.
Upload as many files as you want in your wiki but a per file size limit will apply to the files you add.
Pricing:
starts at $0.
13.Slab
Slab is a feature-rich and integration-packed wiki tool that prevents knowledge silos and builds a collaborative, knowledge-sharing work environment. Trusted by over 3000 companies, Slab helps you create and organize a wiki and make it searchable for your teams. The tool integrates beautifully with popular tools like GitHub, Google Drive, Slack, Figma, G-Suite, Trello, and various other software that are commonly used. This wiki software blends well with your existing workflow and enables you to centralize your business knowledge.
Features:
Allow employees to work on a single article collaboratively. Avoid over-writing and ensure that teams are using the latest version of the software.
Provide accurate search results even before employees finish typing their questions in the search bar.
Gain insights into the posts that employees find most helpful and content that’s going stale. Use this data to update your wiki and keep it relevant for your employees.
Allow team members to give feedback on your wiki articles via comments, emojis and thanking the contributors.
Pricing:
starts at $35/10 users/month.
14.PmWiki
A wiki-based content management system, PmWiki is great for collaborative creation and maintenance of your company’s wiki. Written in PHP and released under General Public License, this wiki tool is extremely easy to install, customize, and maintain. Creating and managing wiki pages is a piece of cake with this wiki software.
Features:
Use different skins and HTML templates to give your wiki a customized look and feel.
Apply password protection to the entire wiki, group of pages or individual pages. Control who can read, edit, and upload files to your wiki.
Pricing:
Available on request.
15.XWiki
XWiki is an advanced open source enterprise wiki tool that is used by small organizations as well as large firms to create a knowledge base, collaborative wiki and public websites. It uses the wiki paradigm and provides a generic platform to develop projects and collaborative applications. The software reduces knowledge silos by centralizing your business knowledge and making it available to your workforce.
Features:
Import content in your wiki from Excel, CSV, and office files. Export wiki pages as PDF, HTML or XML.
Add, edit and delete users or groups in your wiki.
Get RSS feeds on any edits in your wiki and stay updated on all changes.
Edit content, add images, and create tables using simple wiki syntax.
Pricing:
Available on Request.
16.YouNeedaWiki
YouNeedaWiki integrates directly with Google Drive and Google Docs, giving you a stellar wiki creation experience. All you have to do is import your Google Drive files and start creating your company wiki. Any changes made to the Google Docs are instantly reflected in your wiki. The best part is that if you want to switch to another provider in the future, you can do that easily, as all your data is saved in your Google Drive.
Features:
Share your wiki easily with anyone in your team or contact list.
Use Google Docs features for collaborative editing and formatting of content.
The tool’s nested tree menu and speedy interface helps you find information faster.
Pricing:
starts at $0.
17.MindTouch
An open-source wiki software, MindTouch offers AI-powered and enterprise-grade knowledge management system for small, medium, and large organizations. The software arms you with everything you need to build a comprehensive wiki for your employees and give them a quick and reliable information-gathering experience. MindTouch is built to scale as your requirements grow, maintains a 99.5%+ uptime, and offers an advanced reporting system. The tool’s easy to use editor, flexible processes, permissions and privacy options, touchpoints, and pre-built integrations are some of the highlights of this wiki software.
Features:
Get access to various styling and formatting options, add images, and create personalized content for your employees.
Allow employees to leave feedback on articles via your rating and commenting system.
Provide the most relevant article suggestions at the top of the search results and give your employees a smooth search experience.
Configure permissions and privacy settings to allow authorized users to access your wiki.
Pricing:
Available on request.
18.Tettra
A simple and smart wiki tool, Tettra helps you document your business processes, policies, and other critical information in a centralized platform. Answering employees’ questions and onboarding new employees is a breeze with this wiki software. It allows all your teams to work together and contribute knowledge, track updates, and keep everyone on the same page. The tool is perfect for growing teams who are looking for ways to induct new members smoothly and increase team productivity.
Features:
Save time and create wiki pages instantly with Tettra’s ready-to-use templates.
Index your articles’ titles, headers, and body content to make them searchable.
Embed Google Drive files in your wiki, refer GitHub issues, or add any other existing files to your wiki.
Involve all your teams to share their knowledge in the wiki. Give editing rights to the right people to ensure that only a few selected individuals can make changes to the wiki’s content.
Pricing:
starts at $0.
19.TiddlyWiki
A non-linear notebook for collecting, structuring, organizing, and sharing complex information, TiddlyWiki is the brainchild of software developer Jeremy Rustom. This wiki software is ideal for recording information and keeping it organized so that it’s easily accessible even after years. Want to take notes, keep a journal, or manage tasks? Whatever it is, TiddlyWiki helps you with anything you need.
Features:
Write, edit, and format text easily, add images and preview text with TiddlyWiki’s editor.
Import content from external documents using the import button or drag and drop function.
Add a table of contents, set background images, and use style sheets to customize your wiki.
Pricing:
Available on Request.
Ready to Adopt the Best Wiki Software?
- Now that you have a comprehensive list of the best wiki tools, making a choice should be easier. Go through their features and pricing and evaluate if they provide what you are looking for.
- Compare their offerings and shortlist a few tools based on your requirements. Go through their trial versions and then make the final choice.
