ProProfs Knowledge Base Software is well-known for its simplicity of use, impressive features, and powerful integrations. Whether you want to build an internal knowledge base for your employees or an external knowledge base for your customers - this cloud-based software helps you achieve all your goals with the utmost ease.

Leverage this software to delight your customers and employees with a seamless self-service experience. Improve customer support, boost team collaboration, and create a knowledge-sharing work culture with this Archbee alternative.

Detailed Price & Feature Comparison

ProProfs Knowledge Base Vs. Archbee
Features
ProProfs knowledge base, best alternative to Archbee knowledge base
Archbee Knowledge base
Pricing
Starts at $30/100 pages/month
Starts at $20/month
Storage
Unlimited
Unlimited
Hosting
Free Hosting
(World-class hosting on AWS)
On Your Own
Designed For
Designed For
Businesses/Enterprises
Small Business
Installation & IT Support
Content Authoring
Branding & Customization
User Management
Security & Restrictions
User Experiences
Integrations
Reports & Analytics
Software Updates
Coding & Customization Knowledge
24x7 Support

Why Choose ProProfs?

  • Import files easily to your knowledge base.
    Import or Export Files Easily

    Import files across multiple formats - PDF, Word Docs, PPTs, and Excel Sheets to ProProfs. You can even export your entire knowledge base or specific pages as PDF or HTML.

  • Searchable knowledge base
    Google-Like Search for Instant & Accurate Results

    ProProfs Knowledge Base offers a Google-like search system that displays relevant page and article suggestions as soon as readers start typing their questions in the search bar.

  • Customized knowledge base
    Customize Every Inch of Your Knowledge Base

    Replace ‘Powered by ProProfs’ with your company’s name and logo. Create a custom domain of your knowledge base. Change the CSS to fully control the layout and format of your knowledge base.

  • Use workflows to automate the knowledge base article content review process
    Set Workflows to Ensure Content Accuracy

    Use workflows to automate the content review process and track articles from the time they are created till they get published. Ensure that content is thoroughly reviewed before going live.

  • Roles and permissions in knowledge base
    Create Rules to Allow or Restrict Access to Your Content

    Create rules and instantly apply them to display or hide entire pages and folders or specific content in your knowledge base.

  • Actionable knowledge base reports
    Leverage Knowledge Base Insights to Make Intelligent Decisions

    Use knowledge base insights to modify articles, add new content, delete irrelevant content, and fix the broken links. Take your knowledge base performance to the next level.

Here are some more Archbee alternatives
for you to explore

1.Nuclino
 Nuclino Knowledge base

If you are looking for a decent tool to build an internal company wiki, Nuclino can prove the right choice. This Archbee alternative makes knowledge sharing in teams a hassle-free job. It is easy, speedy, and well-organized. You can use it to bring all your team’s knowledge on a single platform, collaborate in real-time, and work in an organized, visual way.

Pricing: Starts at $5/user/month.
2.Guru Knowledge Base
Guru knowledge base

Guru is also a great option for building internal wikis. What makes this cloud-based software one of the top Archbee competitors is its versatility. The tool can be used for teams of any size. The software offers real-time document creation, powerful external integrations, expert suggestions, browser extension, and intelligent insights. Leverage this software to streamline internal communication and improve employee onboarding.

Pricing: Starts at $5/user/month.
3.Bloomfire
Bloomfire Knowledge base

Bloomfire helps you capitalize on your biggest asset - company knowledge. You can seamlessly share knowledge and enhance collaboration among teams with this Archbee alternative. AI-backed search, powerful customization options, and rich publishing capabilities are some of the significant features of Bloomfire. Use this knowledge management tool to centralize knowledge, prevent silos, and boost decision making.

Pricing: Starts at $25/user/month.
4.Zendesk Guide
Zendesk guide best alternative to Archbee.

Designed to empower your agents and support your customers, Zendesk Guide is one of the best knowledge base software. What makes this one of the best Archbee competitors is its collaboration options, seamless content creation and approval process, and a knowledge-capture app. Zendesk Guide comes with a strong built-in reporting system that gives you useful insights into what’s working and what’s not. Zendesk doesn’t have a separate price plan for its knowledge base software. Its pricing plans include ticketing, live chat, and knowledge base software.

Pricing: Starts at $49/agent/month.
5.Helpjuice
Helpjuice Knowledge base software

Easy to use and customizable, Helpjuice arms you with everything you need to scale your customer support and improve team collaboration. Whatever your industry or business size, this Archbee alternative helps you build both - customer-facing and employee-focused knowledge base. It offers limitless authoring, powerful analytics, and integrations with market-leading tools like Slack, Salesforce, Zendesk Support, and many others.

Pricing: Starts at $120/4 users/month.

These are some of the popular Archbee alternatives. Make a conscious choice by selecting the one that best matches your requirements. While deciding, keep three things in mind - features, usability, and value for money. A tool that has all these elements will undoubtedly prove to be the best.

If you need further assistance, you can contact us anytime at our toll-free number (855) 776-7763, and one of our human support team will be happy to help.

Our Delighted Customers

  • Smokeball The support has been solid. Issues are always resolved
    within 24-48 hours.

    Bob Bednarz, Learning & Development
    Manager, Smokeball

  • Tom-Michael The errors made while processing orders reduced significantly,
    thanks to ProProfs.

    Tom Michael Dela Cruz, Training
    Specialist,The Studio Technologies Inc.

  • Kenco-Logistics With ProProfs, we've had an explosion in data available to our team; in just a few months, our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, images and video.

    Trever Ehrlich, Creative Solutions
    Manager, Kenco Logistics

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