Bug Tracking Software
Seamless bug tracking for faster bug resolution
- Bug tracking from start till the time it is fixed
- Providing timely responses with child tickets
- Spot solution delays
- ITIL Incident Management Best Practices
Quickly identify bugs, prioritize, and fix them with our bug tracking tool. A single, user-friendly help desk ticketing system helps to track and manage bugs at their best. Bugs need to be assigned on the basis of their urgency and current workload of the development team. With the bug tracker software in place, one can easily manage customer-facing inboxes, like [email protected], [email protected], [email protected], [email protected], [email protected], and many more.
Bugs can often be complicated and it is not possible for a single team to fix them. Our bug tracker comes with many collaboration tools. One can add internal comments and assign bugs to product and development teams. Within these teams, individuals can work collaboratively to resolve bugs and close tickets faster. Team’s productivity, thus, increases and customers feel delighted. Besides, child tickets allow agents to get input from different people and teams.
ProProfs bug tracker software allows individuals and teams to first prioritize and then assign bugs depending on their urgency and current workload of the team. Set priorities for each bug, assign them to your team and change due dates as and when needed to accommodate upcoming bugs. Bug and issue tracking tools make it easy for managers and teams to get a high-level view of where their customers face bugs.
A bug tracking tool is designed to easily organize, prioritize, discuss, and track bugs, issues, requests, incidents, and more - all in one place. Not only can individuals and teams track tickets but also, guarantee that no bug is left unattended or unresolved. Product and development teams can use filters to categorize tickets by status, assignee, and milestone. Prioritizing bugs, using labels, status, and child tickets ensures that every bug and issue is resolved appropriately.