Managing Human Resources Chapter 8

Final review chapter 8

9 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
Performance management systems designed to meet 3 purposes
Strategic, administrative, development
Paired comparison method
Ranking employees from highest to lowest
Forced distribution
Assigns a certain percentage of employees to each category in a set of categories
Graphic rating scale
Most widely used method for rating attributes of an individual employee
Management by objectives
A system in which people at each level of the organization set goals in a process that flows from top to bottom
Tell and sell
Tell employees their ratings and then justify those ratings
BARS (Behaviorally anchored rating scale
Method of performance measurement that rates behavior in terms of a scale showing specific statements of behavior that describe different levels of performance
BOS ( behavioral observation scale)
A variation of BARS which uses all behaviors neccessary for effective perforomance to rate performance at a task.
OBM (Organizational behavior modification)
A plan for managing the behavior of employees through a formal system of feedback and reinforcement.